Computer Support Blog

Today, RESCUECOM released a press release containing helpful information about the new REFRESH feature found in Windows 8 and Windows 8.1.  Windows REFRESH is an option for users in Windows 8 that helps them restore their computer when it has a serious malfunction.  The difference between a REFRESH and a complete reinstall is that a REFRESH allows users to retain their personal data such as documents, music, videos and pictures.  Having this new option for users to attempt to fix their machines when a problem occurs is great, but there are several potential concerns with the new feature as well.

While a REFRESH does allow users to save their important data, it isn’t a hassle-free computer repair option for users.  When someone performs a REFRESH, it uninstalls and deletes all of their important desktop programs such as Microsoft Office, iTunes and Photoshop.  Having to reinstall all of these programs once a REFRESH is complete can take up an immense amount of time.  It’s also possible that some desktop programs will require a license key to reinstall that a user no longer access to, creating a whole new set of problems for him or her.  Fortunately, a REFRESH does not delete Windows 8 Apps, which are the programs that users launch from the new Windows 8 Start Screen (or “Modern” interface).  However, most people who have the Windows operating system on their PCs still use software loaded from the desktop interface for most activities. Therefore, users should avoid triggering a REFRESH if they have other tech support options available to them since using a REFRESH unnecessarily could cause unwanted difficulty.

RESCUECOM has from many users who have experienced trouble with this new Windows feature.  To help people avoid such difficulties as having to reinstall their software, our Windows REFRESH press release contains useful tips about the feature.  Using the information provided in this new press release, users will be better equipped to know when using the feature to fix their computers is appropriate and when it will cause more harm than good. RESCUECOM keeps users up to date on the latest tech support issues such as the Windows 8 REFRESH feature so they can continue to protect themselves from avoidable technology problems.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

Media Relations
pr@rescuecom.com
1-315-882-1100

Filed under: computer help, Microsoft