Computer Support Blog

Please enter a valid ZIP code.

Tech Support Blog

Tech Support Blog

Watch out for the Phishing Bait

Sometimes, ensuring strong Internet security depends on more than just a secure home or office network service or even a strong anti-virus program. Sometimes, strong Internet security depends on human vigilance, not just firewalls and virus software. This is because phishing, which is one of the most common threats to casual users’ Internet security, can occur even in the most secure network service. Though some Internet security programs or email features can prevent phishing, for example, it still poses a stealthy threat, since it relies on human naiveté.

Phishing is the attempt to breach Internet security and steal your passwords, usernames, and other information by tricking you into giving them up in some form or another. According to Wikipedia, the term “phishing” relates to the idea of falling for bait, the way fish do. So hackers and cybercriminals trying to compromise your privacy via your network service are metaphorically fishing along the river of network services for your information.

Phony or fraudulent emails that try to lure users into giving out their passwords are a common phishing technique. Phishing emails can look like they’re from a bank, a business, or even a government agency. Some emails present users with a phony story and ask them to respond with information that can be used to target their private online accounts.

Phishing emails are getting increasingly sophisticated, which makes them an even bigger threat to Internet security. Because some emails still reach our inboxes, it is important to look for the warning signs. These include poorly written emails with obvious typos or nonsensical information. Also, vague emails that don’t include any specific information about their recipient are usually scams. For example, an email from a financial institution that start with “Dear Customer” instead or your name is clearly trying to breach your Internet security.

Cybercriminals also try to trick users to log into a webpage that looks like an authentic page that actually records the submitted data and exploits it. Even when using a trusted network service, you could be susceptible to this form of phishing. If your Facebook or email login page looks subtly different, be cautious before you enter your username and password as it might be an Internet security scam.

Stay on the lookout for small details that predict phishing scams and threats to your network service like typos, vagueness, unprofessional appearance and tone, sloppy design, and nonsensical requests. But remember that threats to your Internet security aren’t always obvious—many are sophisticated. Change your password often as a regular means of protecting your network service and Internet security. Most importantly, remember that phishing doesn’t force you to give out your information; it tricks you, so don’t fall for the bait.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Ignorance is not Bliss When it Comes to Viruses

Computer viruses and virus removal can cost you more than just time and money; they can cost you valuable data or even a physical hard drive. The problem is that we’re often careless when it comes to getting the right kind of protection against computer viruses. In fact, even after we suspect that some kind of malware has infected our device, we often put off virus removal either because we think it’s not necessary or because we think it’s too much work. Well, both approaches are wrong.

If your device is infected with malware, letting the virus just sit there should never be an option. You should start virus removal immediately. The longer you wait before getting virus removal, the longer your private data is subjected to risks. Additionally, with many viruses, delaying getting virus removal allows them time to brew, so to speak. Think of computer diseases the same way you think of human diseases.

First, this means that prevention is the best cure. So protect your device with the right kind of anti-virus software to avoid the need for virus removal in the first place. Secondly, if your machine does get a virus or malware, don’t wait and be aggressive with your removal efforts. Seek out a virus removal specialist to avoid the risks of amateurish virus removal efforts. This is especially important if you’re worried about the data on your machine. Data recovery can be complicated and expensive, and it can be made worse by poor virus removal techniques.

A crude way of handling virus removal is erasing the entire hard drive and reinstalling Windows. Though his amateurish method of virus removal is relatively easy, it usually means that your data will be lost and that you’ll need a professional data recovery service. One way of avoiding this hassle is backing up your data regularly using a secure service like that offered by Rescuecom.

Getting professional virus removal can make data recovery efforts much easier as professionals can target the threats to your computer while protecting your data. Instead of having to pay for virus removal and data recovery, be cautious, and protect your device to avoid viruses. When you do get them, get them off as soon as possible.

Remember, viruses are not only a threat to your privacy and security; they are also a threat to your valuable data, since they can erase or damage it. In some cases, viruses can damage a hard drive so badly that extensive and complicated data recovery is the only solution left. In fact, sometimes even the most advanced data recovery efforts fail.

Given the risks to your data and to your wallet, the best way to avoid needing extensive data recovery efforts and complicated virus removal services, it is best to stay protected and vigilant. Don’t let viruses destroy your device just because you can’t see any imminent harm. This is one case where ignorance is certainly not bliss.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Looks like Spam’s Here to Stay

Approximately 300 billion spam messages go out everyday according to a recent Cisco Annual Security report. Over the course of a year, spam emails make up 90 percent of the world’s emails. Given such absurdly large figures, it is essential to maintain strong Internet security practices and to use secure network services.

Spam continues to thrive because it is an easy and cheap marketing tool for advertisers and other parties using it. Even when the vast majority of spam emails are ignored, the small percentage that actually reaches people can help improve the sender’s sales. Not all spam is advertising, though. A great deal of spam is laden with viruses and malware that can compromise a user’s Internet security and network services. In fact, most spam originates from network services infected with spam malware. So strong Internet security is essential to prevent machines from becoming spam hosts.

According to the Spamhaus Project, approximately 100 spam gangs taking advantage of the globalization of network services produce the vast majority of spam targeting the North America and Europe. The computers and network services that generate the highest spam emails are in Brazil, according to Cisco. Approximately 7.7 trillion spam emails originate in Brazil every year. The U.S. is a close second with 6.6 trillion.

Users can try to limit the amount of spam that they get by employing good Internet security practices, but even then, getting some spam is inevitable. The best Internet security measure to fight against spam is to be selective in giving out your email address. Just as you don’t go around telling random strangers where you live, you should protect your email address the same way. If you had to give out your address to a list of criminals every time you wanted a service, wouldn’t you say no? So why do we so readily give out our email addresses to facebook apps and other services?

It’s hard to say whether spam will actually disappear anytime in the foreseeable future. Spammers are already indifferent to laws governing Internet security, so it is unlikely that they will suddenly become concerned about their actions’ legality. Network service providers try to reduce spam, but their attempts are usually futile because of the dangerously simplistic nature of spam. Internet security services that are readily available in email, for example, have limitations. Even advanced ones like Gmail’s spam filter let spam through sometimes. On the other hand, spam filters often perceive harmless or real emails as spam, which can prevent authentic mail from getting through.

Spam is not only annoying, but it can pose a threat to your Internet security and harm your network services in the attempt to produce more spam. Improving Internet security against spam requires action on your part. No one is completely immune to getting spam, but safeguarding your email address is the clear-cut first step towards getting less of it!

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Buying Music Can Save Money

It can be tempting to “share” songs via software like Kazaa or LimeWire rather than buying them. Such practices are not only illegal most of the time, but pose a serious threat to your Internet security. Downloading files using P2P (Peer-to-Peer) sharing software is one of the worst Internet security practices that users can employ. By downloading music or other files using such software, you could be inviting a conglomeration of malware to infest your computer. Even a small breach of your Internet security can cause you to spend lots of money on virus removal and, in some cases, identity theft problems.

Though LimeWire is no longer available for download due to legal reasons, users with older versions of the software on their machines can still use it, and can therefore still endanger their Internet security. Even when users don’t use LimeWire to share files, their Internet security is susceptible because the program automatically runs in the background, allowing strangers access to a user’s files!

When you opt to participate in P2P sharing, you can’t normally control what files you share. This lack of control can lead to your participating in copyright infringement, having your device infected with malware, and consequently requiring virus removal.

Perhaps the worst part of getting viruses from P2P sharing software is that we willingly invite them in. It’s like volunteering to spend time and money on virus removal. Sometimes, Internet security problems are hard to identify, but when threats are this obvious, there’s no excuse to fall for them.

If you’re looking for free music, YouTube is a great alternative. Watching music videos on YouTube poses far fewer threats to your Internet security, as viruses cannot usually target media files. Internet security problems that occur while on YouTube might be related to bugs in Adobe Flash player, but these are rare. Besides, Flash is constantly updated to eliminate bugs and ensure Internet security.

On the other hand, if you’re feeling overtly philanthropic and want to support the music industry by more than just illegally downloading songs, then consider buying the music! Amazon and Apple both sell music by the song, as do dozens of other sites. The great news is, music services like these are legal and don’t come with the added expense of virus removal.

Given the time and effort needed for virus removal, it is always better to make sure you have strong Internet security and to avoid using software like Limewire and Kazaa. After all, paying for a song or three is a lot cheaper than paying for virus removal.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Is your Password Guessable?

Using the same password for most or all online activities may be convenient, but it is a dangerous Internet security practice that we should all avoid. Sure, recycling passwords makes remembering them easier, but it also makes it easier for cybercriminals to steal that information. Even when you’re using a trusted network service like your home network, having weak or recurring passwords is an unnecessary threat to your Internet security.

Along with monitoring how you use public network services and keeping your anti-virus updated, consider using a different and difficult password for each of your accounts. Varying your passwords is an easy way to increase the level of your Internet security. When cybercriminals learn one of your passwords, they may try to use it to gain access to your other accounts. Using significantly different passwords can drastically limit the damage to your overall Internet security.

To check the strength of a password (or even just for fun), consider searching for a list of the worst passwords and making sure yours isn’t on it! One online list includes the 500 worst passwords of all time, and among these are: 123456, password, eric, gandalf, rainbow, barney, and butter!

Even when passwords are not as ridiculous as these (barney?), Microsoft’s Safety and Security Center suggests changing them periodically. When coming up with passwords, keep in mind that you may have to enter them while using public network services where Internet security is not very high. The Security Skeptic also offers some easy ways to create better passwords to improve your Internet security.

To test a password’s Internet security level use an online service, and keep these tips in mind:

  • Avoid common words
  • Don’t use personal information such as a telephone number, address or birthday
  • Use at least eight characters, the more the merrier
  • Combine upper and lowercase characters
  • Include numbers and symbols (%4#3*1)
  • Start with a sentence and change it around (Somewhere over the rainbow/ SomeWhereOverDaR@inbow22)

If you’re worried about forgetting a password, write it down! Storing your passwords on paper isn’t necessarily a threat to your Internet security. Cybercriminals will try to target your information through your online network, not your desk. Still, keep your password in a safe place.

Prevent cybercriminals from infiltrating your Internet security, personal accounts, and network services by changing your passwords often and making them difficult. If a password is too difficult for you to remember, then it’ll certainly be difficult for a hacker or virus to figure out.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Watch out for Free Wi-Fi

Watch out for Free Wi-Fi

Many people find it hard to go even a few hours without an Internet connection. Shops, restaurants and a variety of other venues are adapting to this need by providing free Wi-Fi. Whether you’re at your favorite coffee shop, shopping at the grocery store, or waiting in an airport lounge, you’ll probably find that you have access to a free Wi-Fi network. If you decide to use it though, you should be aware of the dangers of using a network service without proper Internet security.

It may be tempting to quickly connect to a public network service and log into a social networking site such as facebook or check your bank account, but unless you can trust the network service provider’s Internet security, you should only do casual surfing. If you find yourself using a questionable network, avoid logging into websites and services that require you to type a username and password. Faulty Internet security leaves room for cyber thieves or hackers to infiltrate your network service and steal your private information without your knowledge.

Good Internet security practices can spare you potentially disastrous outcomes like identity theft. So when choosing a public network, always make sure you select a secure connection. If you’re at a Starbucks, for example, ask an employee to verify the name of the network service before connecting. Avoid using unsecured network services because they are easily prone to Internet security breaches.

Keeping your anti-virus software up to date and your computer’s firewall turned on are just two of the basic principles of achieving Internet security and using public networks safely. Besides, having anti-virus software does not guarantee your device’s safety; it’s merely a basic component of Internet security.

Another common Internet security problem occurs when cyber thieves record keystrokes, giving them access to your usernames and passwords. Changing your passwords periodically can help counter this kind of threat, especially if you use a public network regularly.

Even with these precautions, the strength of your Internet security can be hard to gauge, and networks that appear safe can still place your device at risk.  If you do suspect that a virus or malware has breached your Internet security, get professional help immediately.  Some viruses can seriously damage your device if they’re not caught quickly. In fact, because the average user cannot detect malware, it is essential to have a computer or network services specialist look at your system from time to time.

Always try to balance the advantages of using public network services and the potential threats to your Internet security that accompany them. What appears to be a free Wi-Fi service could end up costing you a lot in virus removal costs and privacy breaches.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Illegal Download Site Targeted by Hackers

Threats to Internet security continue appearing in the form of cybercriminals seeking profits from the ignorance of users.  Downloading files from the web, though we do it all the time, involves the risk of infecting your computer with a virus.  A clever hacker may exploit even excellent Internet security.  This necessitates virus removal to clean your system.  Average users suffer through Internet security problems regularly.  Over the past year, the Internet security systems of a number of high profile targets, including American defense contractors, Sony, Google, and many others, fell victim to cyber attacks.  A very recent example is that cybercriminals compromised the internet security of the file-sharing giant BitTorrent.

Widely known as one of the world’s largest illegal file-sharing sites, BitTorrent also hosts a large number of legal downloads.  This time BitTorrent was the victim of illegal activity.  Hackers broke through the site’s Internet security, injecting a type of malicious software known as “scareware” into the download software that powers file transfers.  Virus removal of scareware is potentially difficult, depending on the user’s level of expertise.  The internet security implications of such an intrusion are that they can render the files of a familiar website vulnerable to a hacker’s program access to information which unsuspecting users consider safe.  This requires immediate virus removal action.

The intrusion reportedly occurred at 4:20 am Pacific Standard Time on September 13, 2011 as BitTorrent and uTorrent.com services became compromised.  The company reported this intrusion itself later that day on the company’s blog.  The false download files were only in place for two hours before BitTorrent employees took servers offline and corrected their Internet security flaws.  Virus removal is necessary for anyone who accidently downloaded the fake files.  The scareware installed on users’ systems is a fake anti-virus program called Security Shield.  Infected systems see a notification pop up informing users that their computer is infected with a virus.  It offers virus removal if the program is paid for by credit card.

Users suffering from this malicious software should attempt to utilize their virus removal programs to restore Internet security.  If you are unable to remove the program, consider contacting your proven reliable computer support company.  Their knowledge and expertise could save a lot of time and headaches.  Downloading anything from the web tests your Internet security.  Always keep anti-virus and virus removal software up to date to protect your system from harmful software.  The thieves and bandits are out there, and we have to be careful.  However, we can handle a virus intrusion in a timely manner with experts trained  in quick restoration of internet security.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Unfriendly Clouds

Cloud computing is a major source of excitement in the world of cyberspace these days.  Microsoft’s “to the cloud” commercials may or may not depict any sort of potential reality, but they have certainly planted the idea firmly in the American consciousness.  Does the cloud mean an end to computer support needs and data recovery issues?  Some can see a digital paradise of hidden hardware and ease of access.  Is this the reality of the situation?  The answer lies somewhere in a combination of factors.

Many see the cloud as an opportunity to reduce overhead, material costs and make computer support and data recovery easier with the reduction of the physical clutter of personal computer networks.  The simplicity of data backup with the cloud also allows businesses to feel protected against hardware failures and problems during data recovery.  While all of these improvements are possible by moving data processes to the cloud, potential pitfalls do exist.  If removing local infrastructure for cloud services is your chosen course, be sure to consult a computer support expert and learn about potential problems before they happen.

Data transported to the cloud is essentially out of your control.  Uploading and removing information is possible, but someone else owns the data centers housing the information.  Computer support issues are still possible as servers may be configured incorrectly.  Hackers targeting the center storing your data may steal or corrupt files.  The hardware storing data still exists; it just exists elsewhere.  Problems related to hardware still arise, causing unforeseen failures, data recovery disasters, and the potential loss of essential information.  Data recovery may or may not be possible depending on the problem.

Internet security is a major issue for many businesses as they contemplate a move to the cloud.  Outside ownership means that computer support may be out of your control once a cloud service is chosen.  You are casting your lot with the service provider’s computer support personnel.  The importance of the information stored in the cloud dictates the level of risk.  The more essential your data recovery needs are, the more concerned you should be.  Depending on the nature of the data stored, theft or loss could lead to legal repercussions.  Consulting trusted computer support experts about the positives, risks, and options before reaching a decision is more than a good idea.

In a computerized world, the risk of hardware failure and the need for data recovery by skilled computer support will never completely disappear.  Machines fail no matter where they are.  Human beings make errors and cybercriminals are not stopping their activities.  If moving processes and data to the cloud is the right option for you or your business, be sure you are prepared.  Preparing for the unknown with the help of local computer support can help make problems, such as data recovery, less of a worry for you and your clients.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Smartphone Users: Beware the Fraud

Fraud is not new to humanity.  Impostors and counterfeiters are as old as the idea of property.  The only new developments occur in the scams we see and the venues where they are attempted.  The birth of the World Wide Web created a digital world loaded with sensitive information where clever con artists could ply their trade.  Today, Internet security is paramount to protecting financial information from theft by nefarious individuals.  Everyone needs to consider seeking computer support to ensure effective Internet security.

Internet security as a way to identify and prevent fraud, started simply.  Over time, increased Internet security and the computer support it requires have become more and more a priority for people doing business on the Internet.  As Internet security becomes more sophisticated, so do the methods used to steal information.  Internet security, cybercrime, and the constant computer support needed to help in this conflict represent a daily battleground.  Personal users, out of concern and genuine fear, need the help of expert computer support, and they need continuous education in effective ways to maintain their own Internet security.  As an example, banks and private companies have begun offering identity protection to consumers worried about the safety of their transactions.

The most current and troubling threat to Internet security is the growing number of mobile web users.  Smartphones and tablets alter the digital landscape once again, and wireless options and expanded coverage are right alongside them.  Knowledgeable computer support is all the more important as threats to the Internet security of mobile users multiply due to the lack of anti-virus software on many devices.

Improving Internet security against mobile fraud continues as a top priority for commercial entities and the computer support personnel they employ.  Simple prevention is still the best solution to reduce the possibility of a cybercrime affecting you, and effective, reliable computer support is the key to peace of mind.  Take the time to install protective software on that smartphone.  Do your shopping while on the go, but wait until you get home to make that purchase.  The Internet security of your home machine is probably far superior to your mobile device.  A little education and proactive computer support can help prevent the huge hassles caused by a breach in your internet security.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Sources of Malicious Software Show Some Change

The growing importance of the Internet to everyday life creates an ever-larger target for cyber criminals.  Internet security against cyber crime is vital for businesses and individuals alike.  Malicious software corrupts systems, destroys data, and allows the theft of identities or banking information.  Hackers looking to make a quick buck by exploiting weak Internet security are nothing new.  A recently released report about malicious software and where it is housed online brings the issue into sharper focus.

Read more »


© 1997-2024 RESCUECOM Corporation
Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending