Computer Support Blog

It’s becoming more and more difficult to separate yourself from the pack with a video chatting product when Microsoft’s Skype, Google’s Hangouts, and Apple’s FaceTime provide stiff competition.  However, cool product Oovoo is giving users plenty of extra features that distinguish it from the rest of the pack.  Unlike the competition from major corporations, Oovoo offers customers not just chatting but also video recording and uploading tools.  Any users who want to record video podcasts or post video blogs on social media sites don’t have to use any outside programs when making calls on Oovoo.  People can record video calls directly through Oovoo saving them time and effort.  Given the rise of independent video blogs and media on the web, Oovoo is likely appealing to video bloggers and content creators due to this feature.  This cool product even lets users upload directly to YouTube through the software without even having to open a web browser.  People will have to link their YouTube accounts to Oovoo to take advantage of this feature.  Anyone who has difficulty linking their video account to Oovoo will need to find an online computer support service to help them. Read more »

Just as in the tech support and mobile computing industries, the foreign language learning industry has made many strides in recent years due to technological advances.   Language learning software and mobile applications seem to sprout up all the time, taking advantage of new design and technological possibilities to help people expand their linguistic palette.  However, despite all these advances, many people still require the help of a live person interacting with them and teaching them in order to benefit from language-learning programs.

Cool person Thierry Engel is using technology to make even this method of language learning easier and more convenient.  Engel founded Learnissimo to connect people with foreign language teachers from all over the world via live video chat service.  Learnissimo schedules live lessons via video chat with professional teachers in a one-on-one setting.  Users can get high quality help with learning a language from a private tutor simply with a few clicks of their mouse thanks to the realization of Engel’s vision.  It seems that even the most human aspects of learning can be enhanced and made more convenient, thanks to tools like Engel’s website.  Read more »

Influential people such as celebrities, CEOs, former political leaders, and other prominent figures often find that there is a large demand for their time.  People swarm them with fan mail, tweets, e-mails, and other requests for their attention, advice or consideration.  Since this is often overwhelming, people of influence don’t take the time to respond or address these requests for their time in any meaningful way.  Cool tech product Huddlewoo attacks this problem by allowing influential people to advertise their free time and receive offers for personal video chats.  Huddlewoo allows people to charge an hourly rate for their time to keep requests only from those with serious inquiries.  If someone is a particularly famous celebrity, they can even make conversations they have public so others can share the experience as well.  Those who want to connect with influential people via Huddlewoo will need to know how to set up and use a web cam for video chatting.  Those who are inexperienced with video chat should seek an onsite computer support service for assistance to get started with Huddlewoo. Read more »

Using the Internet to network and increase your web of contacts in the professional world is hardly a new concept.  LinkedIn has been doing this for ages.  However, simply clicking a link to add another “connection” on your profile can be impersonal and even undermine the chance to make a true connection through networking in the first place.  This is why cool product Peer tries to add a more personal touch to online professional networking by incorporating video messaging and chats into the process.  Peer lets you make professional connections, leave video introductions and schedule video chats on your phone so you can make a real connection while networking rather than just a name on the screen.  The team at Peer believes this process can help facilitate stronger relationships through networking that will be more helpful than the typical ones made through social networking.  Currently, Peer uses LinkedIn to help users find others to connect with over their service.  If you do not have a LinkedIn profile and don’t know how to create one, you will need computer tech support to help you. Read more »

Video messaging is becoming more common due to the growing presence of integrated webcams in laptops and mobile devices, but most video messaging services require one of two things: either you and the person you’re messaging both install proprietary software, or you have to record your video message and save it to your computer before uploading elsewhere.  Cool product Eyejot aims to eliminate all inconvenience from the video messaging process.  Eyejot is purely browser-based, so it doesn’t require any software installation.  Eyejot also handles your video messages in the cloud when you record them, so you don’t have to worry about file management.  Essentially, Eyejot is taking the most convenient aspects from web-based e-mail services and applying them to the younger video messaging format.  Eyejot wants to make sending video messages as simple as e-mail for consumers.  They want to make it so that fewer people have to call computer support just to send video mail over the web. Read more »

Many entrepreneurs and innovators have tried to find ways to utilize social media to enhance the educational experience.  One such man is Michael Lucia, CEO and President of LanguageTwin, which is an online service that connects students from different countries so they can improve their conversational skills in foreign languages.  Lucia founded LanguageTwin because of his experiences studying abroad as a college student.  He found that despite his many years studying French at the college level, actual French conversation was still a struggle. “A lot of conversational exposure is needed for true proficiency,” Lucia told Rescuecom. With the rise of video conference technology, Lucia saw an opportunity to connect native speakers of different languages easily and use that connection in a classroom setting. Read more »

Video conferencing and calls have become commonplace in the world today.  Video messenger services like Microsoft’s Skype, Apple’s Facetime and Google’s Hangouts have made what we used to see only in Science Fiction an everyday reality for consumers.  However, the developers of the Spreecast video Internet broadcasting service believe there is still untapped potential in the video conference concept.  With this service, users can make public “spreecasts” where other users can join in and drop out at any time.  Once in a spreecast, anyone can come in and interact via text chat while watching, but the host can approve any user to join through video as well.  Spreecast creates a public broadcasting forum where users can search for interactive video broadcasts the same way they access viral videos on Youtube.  If you have issues getting Spreecast to work on your browser, computer support is always available. Read more »

The ability to video conference is a very modern one that was once the stuff of science fiction and spy shows. But now, the achieved technological level affords individuals and businesses the ability to actually teleconference from anywhere in the world. While there are many companies that manufacture and develop remote conferencing technology, Polycom continues to make some of the most innovative. One of their premiere devices is the Polycom HDX 4000 Series. Read more »