Computer Support Blog

Since the founding of the United States, one of the fundamental freedoms of the nation has been Freedom of the Press.  Made possible by Freedom of Speech, Freedom of the Press was intended to keep the citizenry educated and informed, the theory being that such measures could prevent tyranny.  It is a great theory.  However, over the years, political machinations (yellow journalism), business interests (media consolidation) and sloth have weakened the Fourth Estate of the United States.  The final blow to Freedom of the Press may well come from the tech sector as the tech sector is currently eroding some of the last definitive standards of the mainstream press. Read more »

For many people, the idea of teleconferencing was a novelty idea in television shows like Star Trek and Mission: Impossible!  In one of the most pragmatic translations of science fiction into technological fact, communicating virtually instantaneously using both visual images and an audio transmission is now a reality.  One of the coolest pieces of hardware that makes this possible is the Polycom Unified Conference Station. Read more »

The role of Chief Information Officer at a tech company is often one that straddles the responsibilities assigned to a Chief Strategy Officer and a Chief Marketing Officer.  The position usually requires someone who has both incredible product knowledge and a strong sense of where the market for the product is headed.  That type of rare strategic mind can help guide a company’s technological and systems development decisions.  For Visioneer, Walter Thinfen has repeatedly proven that he had that type of strategic outlook! Read more »

Personal computers may no longer be incredibly expensive, but the truth is that – especially in a recession – people are looking for any reasonable way to save money.  Certainly, one good option can be to upgrade components of your computer as opposed to buying a new computer outright.  Now, it is possible to save money and time by upgrading your hard drive(s) in such a way that you do not have to stop using your old hard drive.  By swapping out your current hard drive with a new hard drive (or drives) you can continue to use a single computer with multiple configurations.  To make it work, though, you need an easy way to swap out your hard drives.  For that, there is the Genica 5.25” IDE Mobile Rack Removable Tray! Read more »

About fifteen years ago, the consumer software market was all abuzz over voice recognition technology.  You could buy programs that, after a training session that created a template of your specific voice, intonation, and speech patterns, could (supposedly) recognize vocal commands.  Between tragically slow computer processors and comparatively limited hard drive space relative to the demands of such vocal recognition training programs, many consumers discovered that voice operation of their computers was more of a boondoggle than a benefit.  Now, with applications like Siri from Apple, voice recognition has progressed to the point where it is a practical way to interact with many computer devices.  So, what is the next step; what is like voice recognition was fifteen years ago to push the envelope forward?  That would be thought recognition and it is no longer just a science fiction concept! Read more »

It is almost surprising how very much product diversity there can be in a simple piece of computer hardware.  Take, for example, external hard drives.  External hard drives all do the same thing; they store your data.  But, there are a multitude of different variations based upon your individual data storage needs.  If you need space, there are now 1 TB external hard drives.  For those who need speed, there are USB 3.0 external hard drives and for those who need long-term storage, there are solid-state drives that appear to last indefinitely.  One of the most intriguing combinations of security and speed comes in the Aegis Padlock DT. Read more »

The development within the tech sector of the all-in-one printer/scanner/fax machine/photocopier has all but killed the standalone photocopier market.  In fact, the companies that clung to their corporate strategy of denial of the trend that all-in-ones would take off rapidly contributed to the demise of those companies.  Xerox, one of the world’s largest photocopier companies, however, made many early strategic decisions that bought it the time needed to refocus, restructure, and rebound both in the marketplace and the stock market.  Xerox has had a rough few years and now, they are counting in part on Luca Maestri to turn the business around. Read more »

Sometimes, if you are not a part of a subculture or community, the devices utilized by that group of people might seem alien.  Even so, if there is a niche market and a device that might benefit that group, you can pretty much bet that there is a company within the tech sector that will try to market to that niche.  For those who want to get the most out of their golf game, there is no longer a need to carry around your tablet computer or use multiple devices on the golf course.  Garmin has devised the ultimate golf watch, the Approach S3. Read more »

If you are going to pay money for a streaming video service, like Netflix, Amazon Prime, or Hulu Plus, you might as well invest in the equipment that allows you to get the most out of it.  While some might be content to watch movies and television on their tablet computer or smartphone, those who truly love cinema will want to watch their programs on the best system they own.  For most people, that is a home theater consisting of a high-definition television and a stereo system.  To connect your streaming service to such a system you need either a dedicated computer or a streaming player, like the Roku 2 XS Streaming Player. Read more »

Google has become known throughout the tech sector as one of the biggest companies from which engineers with good ideas may launch a business of their own.  Perhaps that perception developed because as Google defined itself in the early days of its company, its leadership did not want to be distracted by side projects.  Google did not start out as a company that was trying to be everything to everyone.  As such, the creative engineers that Google hired to build its revolutionary search engine often had ideas that they could only act upon when no longer with Google.  Sean Knapp was one of those engineers with a vision that did not quite fit Google’s plans. Read more »