Computer Support Blog

In the quest to make digital music a viable business endeavor instead of just a cool idea, there have been many businesses and websites that have already come and gone.  While digital music pirating has been a huge issue for most of the services that have failed, rapidly changing hardware has been a serious issue as well.  One quarter, the dominant digital music device is an MP3 player, the next it is a smartphone!  Failure to adapt the digital music service to the new technologies has sunk some of the digital music services distributing digital music files over the Internet.  Spotify is deeply invested in making sure that does not happen.  For that, they have Oskar Stal!

Oskar Stal is the Chief Technology Officer of digital music distributor Spotify.  As Spotify developed as a website, but prepared to take its service international, the company sought a CTO who had extensive experience with mobile operating systems.  Without a CTO who knew the ins and outs of various mobile platforms, Spotify could not take their business to the next level.  Having been employed at mBlox, a company deeply invested in mobile transactions and the technical interactions between mobile platforms, Oskar Stal rose to the top of Spotify’s list of desirable candidates for the position.

Oskar Stal’s resume is more extensive than simply working for mBlox, though spending eight years as the Director of Development in the technical department at that company was the weightiest factor in Spotify hiring him.  Fortunately for Spotify, Stal was exceptionally interested in the position; he was already impressed by how much Spotify had accomplished without someone as experienced at the top of their development branch!

Read more »

Given that the television has been available to consumers for almost a century now, it might seem odd to make the statement that there are very few people who “get” television.  As far as the tech sector and Internet businesses who are trying to exploit the classic medium, there are very few people who “get” television.  One need only look at how both Apple and Google have unsuccessfully attempted to market Smart TV products to know that the giants of the Internet simply do not understand how consumers use their televisions.  Ashwin Navin, on the other hand, completely gets the television audience and through his company, Flingo, he is enhancing the television-viewing experience.

Ashwin Navin is the co-founder and CEO of Flingo.  Flingo is virtually reinventing television . . . without trying to change the sloth-like way that most people view television.  While it might seem like a contradiction, Navin’s approach to Smart TV programming has been very different from the approach of his competitors.  Instead of trying to change television entirely, Navin and Flingo are working to enhance television.  Navin created Flingo to easily provide additional content related to television on smartphones, tablet computers and other mobile devices.  As well, Ashwin Navin realized that many people might enjoy seeing their YouTube and other videos on their big, expensive, sophisticated high-definition televisions.  A big initial application of Flingo was linking Internet videos to your television!

Read more »

Not too long ago, Apple and Adobe (the software company that publishes Flash and Photoshop software) were in conflict because Apple’s iOS would not run Adobe programs. This failure of functionality was be design, though; Adobe and Apple’s Quicktime video formats have long been in conflict and Apple hoped to force programmers and websites to use their coding as opposed to Adobe’s. So, for some time, you could not play most YouTube videos on your iPhone, iPad or iPod Touch. But then, Apple and Adobe settled their differences and now Adobe is writing programs specifically for the iOS operating system. One of the first truly meaningful Adobe programs to be recoded for iOS functioning is Adobe Photoshop Touch for iPad.

As one of its flagship software programs, Photoshop is a big moneymaker for Adobe. Adobe Photoshop Touch is the pared-down program for mobile computing devices; already there is an Android-based Photoshop Touch that has made Photoshop tools available to the wealth of Android customers. Adobe Photoshop Touch for iPad allows Apple iOS users using an iPad to create, alter, and publish images based on Adobe programming. This gives visual artists and photographers a huge opportunity to continue their art. No longer do Apple Computer fans have to choose between their preferred mobile computing device and the opportunity to become more proficient at their visual art.

Read more »

For companies in the technology sector, having a sense of the marketplace and the potentials of both your company and the consumers you service is essentials.  This means having corporate executives who are strategic thinkers.  The ideal corporate officer for the tech market must balance a sense of pragmatism and vision for multiple product releases and market scenarios.  Arguably, the person most responsible for anticipating the needs of the company and executing the plans that adapt the company to changing market conditions is the head of Strategic Planning and Operations.  For Autodesk, that person is Moonhie Chin.

Moonhie Chin is the Senior Vice President of Strategic Planning and Operations for Autodesk, a software company that primarily makes animation and art software.  Chin is a powerful executive who has been working for Autodesk since 1989.  As the Senior Vice President of Strategic Planning and Operations, Moonhie Chin is responsible for leading the team that keeps Autodesk competitive around the world.  If falls to her to allocate the infrastructure of Autodesk – in materials and personnel – to determine what products the company will release and when they will be available on the market.  In her role of Senior Vice President, Moonhie Chin must not only be aware of the demands on the supply chain at Autodesk to ensure they manufacture their products in a timely fashion, but the forthcoming products by competitors as well.  Chin has to anticipate the consumer and corporate trends to position Autodesk for success.  Given that Autodesk has been steadily growing, with increasingly more popular products, since Moonhie Chin took over as Senior Vice President of Strategic Planning and Operations, she is clearly doing the job right!

Read more »

This year, the blind will begin to see again. Well, no…that is not quite true. However, people who have gone blind from retinal degradation will be able to see light/dark, shapes, and faces if the FDA approves a new technology that was created to enable people to regain lost sight.

The Argus II Retinal Prosthesis System from Second Sight Medical Products is a device that will allow some blind people to begin to see again. This technology only works for people whose photoreceptor cells have degenerated, but there are over 200,000 people with that condition in America alone. After 13 years of development, a few test patients have finally been fitted with the device. The company is conducting clinical trials and Second Sight is waiting on approval from the Food and Drug Administration before they make Argus II available publicly.

A small camera embedded into a pair of sunglasses sends an image to a smartphone-sized processor, which converts the image into a black and white picture. This picture is wirelessly transmitted to the receptors surgically implanted around the eye and finally sent on to the electrodes that the surgeon carefully attached to the retinas.

Read more »

The idea of play is an ancient one, so it is a pretty ambitious goal to reinvent the wheel on toys.  In fact, given the billions of dollars that are spent each year producing, developing, transporting and marketing toys, the idea of trying to completely reinvent the marketplace is an audacious one.  When the casual concept for such an idea turns into a viable business unexpectedly, sometimes the innovators themselves are surprised.  That is exactly what happened with Outfit 7 and Samo Login.

Samo Login is the Founder and CEO of Outfit 7, a Slovenian mobile app company.  Outfit 7 is best known for the Talking Tom application, an animated cat that you upload to your smartphone.  The cat repeats phrases you say to it and interacts in a limited digital environment.  Samo Login’s concept for the figure was to create a toy for mobile phone users.  With more than two hundred million Talking Tom apps downloaded, Samo Login’s concept seems to have truly taken off!

Read more »

Even as the recession in the United States persists, there are still some fields that are still employing highly-educated individuals.  In the tech sector, one of the most coveted and competitive positions for new graduates is the position of software engineer.  The online data storage company, Dropbox, continues to hire software engineers.  Just what are they looking for?  You have to be as smart, versatile and fun as Tina Wen!

Tina Wen is a software engineer at Dropbox and a recent graduate of MIT.  With her B.S. and Master’s degrees in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology, Microsoft quickly hired Tina Wen.  Intrigued by her thesis on bandwidth-sensitive oblivious routing, Microsoft put Wen on the team that developed Microsoft Outlook for Mac.  If you have Microsoft’s Office for Mac 2011 edition, you have some of Wen’s software!  Working as a software developer engineer was a nice step up for Wen at Microsoft; she had a summer internship there working on script tests for Microsoft TV the summer before she finished her Master’s.

Read more »

Brilliant ideas often need to come at the right time in order for it to be recognized.  Occasionally, there is an invention in the tech sector that fails simply because the marketplace was not ready for it or the supporting technologies did not exist to make it a success.  But the success of online digital photo editor Picnik is the result of a good idea hitting the marketplace at precisely the right time.  Much of the credit for Picnik’s success, then, comes from co-founder Mike Harrington.

At one point in his career, Mike Harrington was best known for the immensely popular video game Half-Life.  Harrington was the lead programmer for Half-Life and he was a co-founder of Valve, the software company that produced Half-Life.  Prior to starting Valve with Gabe Newell, Harrington was a software developer for Microsoft.  His work in the tech sector began in 1985 when he went to work for Dynamix as a programmer.  Following the success of Half-Life, Harrington took a sabbatical and traveled with his wife.

Read more »

One of the dangers in starting a new social networking platform is that users will not flock to it simply because they do not understand what the network offers.  While that is primarily an issue for a marketing department, each new social network needs a hook, an angle unique from the other social networks that delivers something new to the Internet.  For that, new social networks need a decent Chief Product Officer, who helps determine what the Internet site actually offers to users and programmers who want to develop applications on their network.  As a relative newcomer to the social networking market, Klout has Chris Makarsky.

Chris Makarsky took a winding road to get to Klout and his career path was a somewhat uncommon one for a man who has risen to be Chief Product Officer of an Internet company.  While studying Economics and Psychology at the University of Virginia, Makarsky took an internship working for the Federal Trade Commission.  After getting his two B.S. degrees, he took a year off from school and went to work for Musictoday.  While working for the ticket vendor Musictoday, Chris Makarsky was intrigued by management techniques and after a year, he returned to the University of Virginia to begin his Master’s work.  In 2007, Chris Makarsky graduated with a Master’s of Science in Management of IT.  Armed with that degree, he was immediately hired by Yahoo! as a product manager.

Read more »

More than ever before, consumers are bombarded by advertisers and institutions that demand your attention.  Network television studios try to keep you thinking about your favorite show for the entire week between episodes, just as news channels tease upcoming stories constantly and advertisers desperately try to get your attention so you can buy their merchandise.  As consumers adapt to one form of advertising or programming reinforcement, experts in the industry work to develop new methods, products and services.  Arguably the coolest new service that connects your television viewing experience to other aspects of your life is Flingo.

Flingo is a relatively new company that combines the television watching experience with the social resources that enhance the experience.  The CEO of Flingo, Ashwin Navin, is not attempting to change the way network television viewing happens.  Instead, with Flingo, Navin hopes to enhance the viewing experience in ways that others have not tried before now.  In addition to innovating for television viewers, Flingo works with high definition television manufacturers and producers to try to elevate the television-viewing experience as much as possible, while still keeping it the passive activity most viewers want.

Read more »