Computer Support Blog

The 2015 Q1 RESCUECOM Computer Reliability Report has arrived, showing longstanding contenders in reliability battling for the top spot along with a surprising comeback in one manufacturer’s reliability.

The Computer Reliability Report takes a manufacturer’s market share of computers and tablets in the U.S. and compares it against the number of tech support calls RESCUECOM receives for that manufacturer’s products to determine a reliability score. Read more »

RESCUECOM has tallied up all the computer repair calls it received, including tablets, for the 2015 Q1 Computer Repair Report, showing a surprising leap in certain problem areas.

The Computer Repair Report is created by tallying the data from all calls RESCUECOM receives at its 1-800-RESCUE-PC call center to form a list of the most common computer and tablet problems. RESCUECOM ranks the top ten computer repair problems in order from most frequent to least and explains them by category, creating a useful tool to inform users about the threats their tech devices face.

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The computer and tablet reliability scores are in for the 2015 RESCUECOM Computer Reliability Report, bringing in some new names in the tablet market.

Most of the big names from previous reports have once again claimed a spot in the rankings for 2015, though several have notably risen or fallen in reliability score. Along with shifts in rankings among the report’s regulars, there are a couple of newcomers making a splash in the tablet world this year. Read more »

Recently, RESCUECOM has received numerous requests from various news outlets to bring back a report on the most common computer problems. In response, RESCUECOM is now introducing a new and improved version of our previous report on the top computer problems. These new quarterly RESCUECOM Computer Repair Reports will cover the top ten problems for which we receive computer repair calls, along with useful tips to avoid the need for future computer repair services. Read more »

The tech sector and the business world continue lack gender equality at the highest levels of the corporate ladder.  Many of the biggest tech sector companies – and some of the largest, most profitable, companies in the world – have upper management and/or Boards of Directors that have no women.  While change is coming slowly to the tech sector, some companies are moving at a more progressive pace.  A few companies, like Xerox, are able to proudly tout the fact that their Board of Directors and upper management are more diverse than others.  Ursula M. Burns makes that case easily for Xerox. Read more »

As businesses grow and more people discover that the Internet is not as daunting a tool as they might initially suspect, you might be inclined to build or maintain your own servers for your business.  While the initial set-up of your own server farm may be out of your league if you are not especially computer savvy, monitoring and maintaining your servers has become easier in recent years.  One element that may make it easier to maintain your servers in-house, without the need to hire a specialist, is server-monitoring technology.  Tripp Lite makes several pieces of server-related technology and the Minicom SmartRack 116 16-Port KVM may make monitoring your servers very easy. Read more »

Networking within a big business is becoming a pretty huge business in its own right.  The companies that are aiding big businesses with their internal communications have found a niche that they are very effectively filling.  The business networking companies continue to grow, despite the rapidly changing corporate and economic landscapes worldwide.  One of the most dynamic networking companies is Yammer.  Yammer continues to grow, in part, because of Dee Anna McPherson. Read more »

Given how very many companies now make docking stations for Apple mobile computing devices, it is fascinating to see how they try to differentiate their products from one another.  There is some irony in the fact that some of the most prominent brands to not capitalize on the most impressive aspect of their docking station.  Take, for example, the JBL OnTime Micro.  JBL’s main advertising campaign for the docking station focuses on the fact that is has an alarm clock built into it!  The JBL OnTime Micro is so much more than a glorified alarm clock, though. Read more »

No matter how the tech sector skyrockets and falls based on consumer electronics and computer sales, the medical technology field is one that is constantly innovating and growing.  While one might be able to live without the latest iPhone or tablet computer offering, medical professionals need the latest scanning and imaging devices and computer-driven gadgets in order to save the lives of their patients.  Medical technology is essential to longevity and living a good life.  Few people know that as Dale Johnson does! Read more »

In recent years, there have been some amazing advances in headphone technology that justify the price tags on some of the most impressive sets of headphones.  With price tags in the hundreds of dollars, many of the best headphones are now engineered for comfort, sound clarity and their ability to interface with multiple electronic devices.  One of the most impressive and versatile premium headphone sets is the Sennheiser PXC 450 NoiseGard Active Noise-Canceling Headphones. Read more »