Computer Support Blog

Even though Facebook continues to grow and dominate the social network market, the Internet giant has had a pretty rough first half of the year.  The Facebook stock offering was fumbled and the value of the company remains below where it was when the IPO occurred.  Even before Facebook went public, one of the nagging concerns to both the corporate executives and potential investors was how Facebook was monetizing on mobile platforms.  No company, Facebook included, has yet produced a reliable, consistent, and strong revenue stream from advertisements launched on smartphones and tablet computers.  However, Facebook may be prepared to change that, which is making Facebook users wary. Read more »

For the Holiday Season, 2011, one of the hottest gifts on the market was the Amazon Kindle Fire.  Amazon released the right product, at the right time, to compete against Apple’s iPad and the Barnes & Noble Nook line.  Moving out of the pure e-reader market, Amazon moved closer to a full tablet computer with the Kindle Fire e-reader.  Their gambit (and marketing) paid off: the Amazon Kindle was one of the most-bought, most-desired electronic devices of the fourth Quarter, 2011. Read more »

For many people, the idea of teleconferencing was a novelty idea in television shows like Star Trek and Mission: Impossible!  In one of the most pragmatic translations of science fiction into technological fact, communicating virtually instantaneously using both visual images and an audio transmission is now a reality.  One of the coolest pieces of hardware that makes this possible is the Polycom Unified Conference Station. Read more »

So far, 2012 has been a particularly brutal year for patent fights within the tech sector.  It is almost as if every software giant and major manufacturer of electronic devices, tiring of having to produce new products, equipment, and programs, collectively decided that they were just going to try to sue their way to continued financial growth!  All of the major tech companies – Apple, Google, Microsoft, etc. – have been going to court the last few months to menace one another with lawsuits over violations to patent laws with huge dollar figures attached to the motions.  Apple Computers, seeing the Samsung Galaxy Nexus as a genuine threat to its iPad, sued Samsung and won an injunction to have the device (temporarily) removed from Google Play.  This was a significant move as Google is counting on the Galaxy Nexus, which utilizes the Android Ice Cream Sandwich operating system, to boost end-of-Quarter sales.  While many of the fights over patents have been convoluted, mean, and ultimately unprofitable, two companies have decided to suspend hostilities over patents.  Yahoo! and Facebook announced late last Friday that they have declared peace on the patent front. Read more »

Despite the current recession, the tech sector continues to have a strong need for professionals.  Start-ups, especially, need highly-skilled, technical minded employees in order to translate the Founders’ vision into an actual product.  However, the process of hiring good people can be a time consuming one and it falls outside the skill set of many people who are focused on hardware, software, coding, and other non-people-related tasks.  As a result, one of the smartest early hires in a start-up can be to hire a brilliant recruiter.  Raquel Atkinson is one such recruiter in the tech sector. Read more »

Jargon, words specific to an industry, profession, or setting, tends to pop up with what a layperson might find to be an alarming frequency in articles that pertain to developments within the tech sector.  As a result, readers are bombarded with numbers and terms that many writers simply assume their readers are familiar with: USB, FireWire, Ivy Bridge, etc.  To help demystify the tech sector and make technical jargon more accessible to non-tech readers, we occasionally explore a common jargon term.  Today’s exploration is API. Read more »

Talent finds a way of finding its niche; people who are extraordinary seldom remain in positions that could be filled by virtually anyone with similar training.  As a result, it is largely unsurprising when a talented person leaves a good-paying, even prestigious, position to strike out on their own with a vision that is unique.  That is exactly what Carly Bellis did when she co-founded Impaktu. Read more »

Every year, Time Magazine does a “Man Of The Year” spotlight feature in December.  While the feature article has morphed into “Person Of The Year,” “Woman Of The Year,” and “People Of The Year” over the decades and individual issues, the criteria for the newsworthy person to nab the prestigious cover article has remain unchanged.  The Time “Man” Of The Year is the person who received the most news coverage in a given year, which is why both beloved U.S. Presidents and despised world leaders have frequently made the Man Of The Year list multiple times (Joseph Stalin, for example, was a Time Man Of The Year twice and FDR received the honor three times).  If a similar principle were to be applied to the stock market, it is hard to imagine a Stock Of The Year for 2012 other than Facebook. Read more »

If you are going to pay money for a streaming video service, like Netflix, Amazon Prime, or Hulu Plus, you might as well invest in the equipment that allows you to get the most out of it.  While some might be content to watch movies and television on their tablet computer or smartphone, those who truly love cinema will want to watch their programs on the best system they own.  For most people, that is a home theater consisting of a high-definition television and a stereo system.  To connect your streaming service to such a system you need either a dedicated computer or a streaming player, like the Roku 2 XS Streaming Player. Read more »

Late last year, there was a news story that was anything but real news, despite how the technology and business press covered it: Verizon had outages.  Treated as huge news, because Verizon claims to have the “most reliable network,” Verizon was virtually tarred and feathered for having a few bad days last year, wherein the weather contributed to Verizon services going off-line.  What the sensationalists in the media and business sectors neglected to consider was that Verizon’s claim to be the “most reliable network” did not mean that the service would not fail; it is a claim that their network will fail less than its other major competitors!  Verizon, of course, got service back up and running, but there were weeks of analysis – i.e. how did this failure of service happen, who’s to blame for the failure, etc.  Now, it looks like tech sector enthusiasts are likely to endure a series of similar article. Read more »