Computer Support Blog

RESCUECOM has tallied up all the computer repair calls it received, including tablets, for the 2015 Q1 Computer Repair Report, showing a surprising leap in certain problem areas.

The Computer Repair Report is created by tallying the data from all calls RESCUECOM receives at its 1-800-RESCUE-PC call center to form a list of the most common computer and tablet problems. RESCUECOM ranks the top ten computer repair problems in order from most frequent to least and explains them by category, creating a useful tool to inform users about the threats their tech devices face.

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Not unlike the trendy online dating services, FounderDating helps entrepreneurs find their match online.  You may have a specific idea you would like to work on, but don’t have the right partner. FounderDating helps connect you to a network of uber talented individuals with complementary skill sets.  Finding someone with a different background and skill set allows you to fit with the right cofounder. FounderDating is in the business of making these kinds of matches. Read more »

Research firm IDC made a recent forecast regarding wireless technologies in the PC marketplace.  The report opens with a rather dramatic statement about the traditional PC market’s recent struggles.  The document reads that the business for traditional computing experiences is currently “in the midst of an unprecedented slump.”  There is no question that the PC industry is in a transitional period.  Tablet and smartphone sales continue to rise while desktop and laptop sales have dropped significantly.  Rescuecom even added tablets to its reliability report recently to account for this shift in the industry.   What’s most interesting however, is the prediction that IDC makes regarding how manufacturers must adjust to this new paradigm.  IDC believes that the inclusion of new wireless technologies to promote interoperability with other devices will be important in the years to come. Read more »

As businesses grow and more people discover that the Internet is not as daunting a tool as they might initially suspect, you might be inclined to build or maintain your own servers for your business.  While the initial set-up of your own server farm may be out of your league if you are not especially computer savvy, monitoring and maintaining your servers has become easier in recent years.  One element that may make it easier to maintain your servers in-house, without the need to hire a specialist, is server-monitoring technology.  Tripp Lite makes several pieces of server-related technology and the Minicom SmartRack 116 16-Port KVM may make monitoring your servers very easy. Read more »

Networking within a big business is becoming a pretty huge business in its own right.  The companies that are aiding big businesses with their internal communications have found a niche that they are very effectively filling.  The business networking companies continue to grow, despite the rapidly changing corporate and economic landscapes worldwide.  One of the most dynamic networking companies is Yammer.  Yammer continues to grow, in part, because of Dee Anna McPherson. Read more »

Given how fast the smartphone has gone from a novelty to a ubiquitous accessory in the hands of people from every demographic, it might be unsurprising to you how few manufacturers of smartphone accessories have tapped into all of the benefits of the smartphone for their accessories.  While many manufacturers focus on creating accessories that protect your mobile computing device or interface devices that make your mobile device act like a more traditional audio or video player, real innovators continue to create gadgets that use the full range of your mobile device.  Already, there are products that connect your smartphone to a controller to create a new handheld gaming system.  Brookstone wants you to use your Apple mobile devices to control Rover! Read more »

The tech sector is, in many ways, the final frontier for driven individuals who have innate talent and simply need an outlet for it.  On the production end, having a great idea and learning to program it can make you the next Mark Zuckerberg or Martin Kleppmann.  On the business side of the tech sector, many companies reward experience and success over formal education.  Tom Jones is an executive who is proof that experience, charisma, and consistent success may be more of a commodity in the tech sector than a formal degree. Read more »

The notion that each person wears many different masks in the course of their lifetime and in different groups, is a very old idea.  How you interact with other people and what you choose to show one group of person in your life changes based on very old social mandates and ideas.  With the rise of the Internet and the subsequent explosion of social networking sites, you put quite a bit of information about yourself online every year.  Unfortunately, all of that information may create a much jumbled view of who you are and may be mixed in with information about other people who happen to share the same name as you.  Now there is a new site that has the sole goal of helping you create a single, focused, online profile that collects all of your disparate elements in one place.  That site is Vizify and it is very cool. Read more »

Even with the rise of the smartphone, the need for specialized personal safety devices persists.  For sure, a smartphone may be very helpful in a medical emergency or when there is a threat against your life.  However, with so many smartphones running sophisticated programs, one must often unlock their smartphone and wait for it to boot to a menu screen from which you select the applications you wish to use.  The time it takes to unlock your smartphone may be the moments – especially in a heart attack or assault situation – you need to actually be able to make an emergency call.  Fortunately, as communications devices have become more sophisticated, so too have the specialized emergency/personal safety devices.  One useful personal safety device is the ZOMM Wireless Leash Plus. Read more »

It does not take long, when shopping for new technological gadgets, to realize that every major manufacturer of tech has a different way of connecting, recharging, powering or operating their devices to make them distinctive.  For those who do not want to ally themselves to a single corporate standard and would like to buy gadgets from a wide range of manufacturers, they either end up spending a lot of time figuring out how to maintain each of their devices or they end up spending a lot of money to be able to recharge and synch all of their devices simultaneously.  Callpod, the makers of the ChargePod, FuelTank, and other connectivity devices, saw that problem and has been steadily working to make the lives of consumers much easier.  A lot of the credit for Callpod’s success comes from Craig Lurey. Read more »