Computer Support Blog

Many technology companies are in the business of mobile payments, including juggernauts Google, Square, and Isis.  Most of these companies depend on a technology called NFC or Near Field Communications for their mobile payment systems.  However, the problem with this system is that it is expensive and difficult for many vendors and retailers to implement in their stores.  Therefore, mobile payments aren’t seeing widespread use and customers are still carrying around many different credit and debit cards in their wallets.  Omne is a cool product that attempts to solve the same issues as mobile payments—consolidation of your wallet—but does do from a different perspective.  Rather than pay with your mobile phone directly, Omne allows you put all of your credit and debit card accounts on a single payment card.  This card works at any vendor who accepts credit cards so stores need no large and expensive overhauls to accept the payment.  With all your accounts on a single card, you can make payment all the more convenient and may even be able to eliminate the clutter of your wallet.  Read more »

You need to get just the perfect shot for that spur-of-the moment picture from your smartphone, but what to do about the “rock-and-roll” action in your arm?  Time to get an extending arm to steady your smartphone.  Clamp it in place with a new device from Joby.  The MPod Mini is an incredibly compact, flexible tripod with two rubberized jaws.  Joby specifically designed this latest edition to the Gorillapod line to hold your smartphone securely in a stationary place.  Read more »

Lost it again?  A new app for your phone will make it easier to find than ever before.  The Tile App, a product developed by Reveal Labs, is a thin device with a double-sided adhesive to stick to virtually any surface.  Place the tile on your laptop, wallet, keys, guitar, bike, or whatever else you have the tendency to misplace.  In fact, Reveal Labs states that the app can handle up to 10 tiles on one account. Great for the individual on the go who just can’t seem to keep their stuff all together! Read more »

EBook publishing grows significantly as an industry every year.  More and more companies have begun to offer direct publishing options and eBook conversion tools for authors and publishers.  However, these services, such as the popular Smashwords, focus almost entirely on standard prose eBooks.  With tablets and smartphones getting better displays all the time, the industry needs similar publishing services and conversion tools for graphical publications.  Cool Person in technology Micah Baldwin is filling that role with his company Graphicly.

Baldwin has built a service that handles the conversion and digital distribution for comic books, graphic novels, children’s books and even photography publications.  Artists and authors simply upload their book once and Graphicly converts it into multiple distribution formats for both the web and mobile.  Baldwin’s company then distributes the graphical eBook to several different online marketplaces as well, including Amazon’s Kindle bookstore, Apple’s iBooks store, and the Google Play Store. Readers who have trouble downloading books for their mobile devices on any of these marketplaces should speak to someone for mobile tech support. Read more »

Developing and designing a mobile app for your company can take an excessive amount of stress, time, and money.  Scott Wasserman, the CTO of Artisan, is working to reduce the issues many companies have developing an app for their business.  Wasserman originally founded Artisan under the name of appRenaissance in Philadelphia in 2010.  His goal has always been to improve the mobile app development and design processes for businesses.  Wasserman calls Artisan a “mobile experience management company” which offers tools to companies that allow them to make their app as optimal as possible for their target audience.  Wasserman’s mission benefits everyday customers as well.  Consumers who have needed mobile tech support to properly handle the apps on their phone know all too well how sloppy app design can be frustrating.  Clearly, Wasserman is a cool person in tech who is trying to improve the app development process for the benefit of businesses and consumers.  Read more »

SwiftKey is one of the most successful pieces of Android software in the history of the operating system.  Millions of people have downloaded the keyboard app and used it to replace the less popular stock keyboard of the operating system.  What makes SwiftKey so popular?  The people behind the technology designed SwiftKey to be an effective and convenient program that accurately predicts what you are trying to say as you type it, saving you time as you send your messages by e-mail and text on your phone or tablet.  Dr. Ben Medlock, a computer science expert specializing in Natural Language Processing, is the man behind this technology.  Dr. Ben Medlock is currently the CTO of SwiftKey, which he founded with current CEO Jon Reynolds in 2008.  While Reynolds runs the business side of the company, Medlock is in the man in charge of the SwiftKey program itself.  Medlock’s technology has clearly resonated with Android users, as the app constantly remains one of the most popular in the Android store.  If you need help replacing the Android keyboard with SwiftKey on your mobile device, you should call for mobile support. Read more »

Social media is quickly becoming a bloated market these days.  It seems there are a million different social platforms all competing for your attention at any given moment. So how does Pheed, a new mobile-focused social network, intend to stand out from the pack in such a competitive space?   According to Chrysta Olson, the company’s Communications Director, Pheed offers an “all-in-one” solution to social networking and media sharing that the company believes will appeal to a large audience.  “People are getting overwhelmed managing so many separate accounts,” Olson told Rescuecom, explaining that Pheed intends to put all forms of social media—text, video,  music, voice recording, photos, and even live broadcasting—into one online space.  The concept is that rather than go through the tedious process of managing several different social media accounts such as Twitter, Instagram, and Youtube on a daily basis, Pheed users will be able to access all forms of media in one convenient space.  Read more »

Sometimes, you need a little help from your family and friends. The MediSafe Project calls itself the first cloud-synced mobile app that helps monitor if people take their medications when they should. The app lets users know when it is time for each medication.

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Digital photography has dramatically changed the photography market.  What was once a casual hobby or a top-dollar profession for skilled experts has become a daily routine for many people across all different walks of life and social strati.  With the prevalence of cameras on smartphones and social networks, people all over the world take millions of photographs per day and frequently post or store them on the Internet.  With the rise of so many digital photography options, there have come many new services related to digital photography on the Internet.  One of the most engaging digital photography sites on the Internet is Shutterfly, and it is run by Jeffrey Housenbold. Read more »

Samsung Electronics, in addition to making very reliable computers, is one of the largest, most effective, multinational corporations on Earth.  With strong products in the personal computer, smartphone, and tablet computer markets, Samsung seems to have its fingers in all of the most profitable pies in the tech sector!  The success of the company is no accident, though; it comes from having a strong management team, both in Korea and the United States.  Dale Sohn is an integral part of Samsung’s leadership in the United States. Read more »