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Tech Support Blog

Tech Support Blog

Spare the Trip, Spoil the Computer

Simple computer problems that appear harmless can actually end up becoming serious issues that require costly or professional computer repairs. A louder than usual fan, an overheated base, random screen glitches, and strange internal noises are all easy to ignore at first, but these may be signs that your machine is on its way to requiring expert computer repair. Small changes in the way a computer acts can be the result of hardware failure or a software problem.

Viruses are one of the most common software-related problems that require computer support. In the past, computer repair service providers needed to be physically located in front of a computer to perform necessary computer repairs. Today, though, a good deal of personalized computer support occurs remotely! That means for people who can’t part with their machines for too long, computer repair experts can provide computer support by tapping into your computer from almost any location. By connecting to a computer via the Internet, computer repair experts can provide safe and secure computer support for a device as if it were in front of them.

Choosing remote computer support is a convenient option for several reasons. First, since you don’t have to physically take your machine to a computer repair shop, remote computer repair can take care of problems like virus removal and provide other kinds of computer support much faster. Remote computer support can also start fixing the problem as soon as you discover it, possibly minimizing the resulting harm. Instead of allowing a virus time to progressively wipeout your hard drive, for instance, remote computer support can nip it in the bud.

Remote computer repair is not only a solution to virus related problems. Hardware related problems can sometimes also be fixed with the remote assistance of a computer repair expert. Fan related problems are especially easy to handle over the phone or the Internet.

Alternatively, some computer support problems require the personal attention of a specialist. Laptop hardware computer repairs are often more difficult and are best handled directly by a professional. Even then, though, you can find computer support providers that come to your home or office to fix the problem in a short amount of time.

In the end, pay attention to small warning signs that can indicate more serious problems. Catching viruses or hardware problems early on, and getting the right kind of computer support can help prolong your machine’s lifespan. It’s also an easy way to reduce computer repair costs. If you’re delaying that trip to get your computer repaired because of a busy schedule, wait no longer; remote computer support is your best option.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Keep it Cool, Clean and Gentle

Many websites offer computer support tips for taking care of laptops to help avoid needing laptop repairs. Along with the detailed, technical computer support practices that can greatly benefit your devices, there are a few easy tricks that can help you put off that trip to the laptop repair shop. So if you have a hard time making too many small changes to the way you use your device, here are three short and sweet habits that you might find helpful.

3 easy computer support tips:

  • Keep it cool: Overheating can be annoying to users and harmful to laptops. The most common cause of overheating is poor air circulation. This usually happens when dust and other particles accumulate on and around a laptop’s fan and plug its air vents. A good computer support practice is to clean out the vents regularly. Use specialized compressed air or consult a laptop repair specialist periodically.

 

Placing your device on your lap or a cushion as you lounge on the couch is a sure way to reduce air flow and overheat your laptop. Doing it once or twice won’t hurt; however, if you make a regular habit of it, don’t be surprised if you need professional laptop repairs.

  • Keep it clean: keyboards love to accumulate dirt and dust. With time, dirt under the keys can cause them to stop working properly, a problem that will eventually require laptop repair work. An easy way to prevent the accumulation of dirt is to keep food away from your device.

 

Many websites suggest using compressed air as a regular means of computer support, but this technique can be risky as it may push the dust further under the buttons. So when cleaning does become necessary, use a small vacuum attachment to get dirt out from in between the buttons.

  • Keep it gentle: Carry your laptop using its base and not its screen. According to Wikihow, pressure to the screen can cause long-lasting damage. It can also break or offset the hinges, which can require the attention of a laptop repair specialist.

 

Protect your device’s cords by loosely wrapping them around your fingers then securing them with a Velcro strip or rubber band. Never wrap a cord around its adapter because that can damage the cord’s tip and will only add to your laptop repair bill.

Remember, prevention is the best cure. Regular computer support can delay the need for laptop repairs. Perhaps the best kind of computer support is taking your laptop to a professional computer and laptop repair professional for regular maintenance and cleaning.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


RESCUECOM Releases Q1 2011 Computer Reliability Report

The results are in for RESCUECOM’s first Computer Reliability Report of 2011, Lenovo claims the top spot!

SYRACUSE, N.Y., Jun. 6, 2011 — RESCUECOM’s Computer Reliability Report reveals the top five manufacturers with the best overall computer reliability.

“There have been some interesting changes over the last 3 months. We are in a time of rapid technical change and consumers more than ever need to have up-to-date unbiased guidance.” stated David Milman CEO of RESCUECOM.

The Computer Reliability Report gives an unbiased summary of the most reliable personal computer manufacturers. The top five brands with the best overall reliability in Q1 2011 are:

  1. IBM/Lenovo (254)
  2. Asus (242)
  3. Toshiba (164)
  4. Apple (149)
  5. HP/Compaq (122)

Read more »


Next Windows is Almost Ready

Personal technology goes far beyond just a home computer. So, Microsoft designed an operating system modified to perform on many different personal devices. Windows 8, due to release next year, adapts to each product that runs it.

Rescuecom has five things customers need to know about the upcoming operating system.

Read more »


Laptop Computers: Overheating can Lead to Computer Repair

Recently, Sony recalled over 500,000 Vaio laptops.  The reason behind the recall was a common laptop computer issue: overheating.  In this case though, it went beyond a standard computer repair problem.  The Vaios overheated to the point of melting parts of the computer and becoming a burn risk for users.  With this computer repair issue in the news, RESCUECOM feels now is an excellent time to remind laptop users of the dangers of overheating.

First, it’s valuable to know that a laptop computer that simply feels hot does not necessarily need computer repair.  Modern laptop computers are designed to run with almost as much power and speed as desktop PCs.  However, with considerably less space for cooling systems, sometimes laptop computers can get a bit hot. Read more »


Protect Your Laptop Computer Against Power Surges

RESCUECOM reminds you to keep your laptop computer and its power supply protected.

Summer is here, and with it comes increased electrical usage that could damage your laptop computer.  Without proper precautions, even something as simple as your air conditioner turning on could result in the need for serious computer repair. Read more »


Laptop Repair

 

When you’re on the go and having laptop problems, RESCUECOM’s laptop repair service can respond 24/7 to your wireless, virus, and software issues.

Our techs at RESCUECOM see many laptop repair problems; one of the most common is laptop screen repair. Laptop screens typically use liquid crystal display (or LCD) to show images and are made up of millions of little dots called pixels. When sections of your screen appear distorted or smudged, these pixels are probably “stuck” on one color and may need laptop screen repair. Professional laptop screen repair services may be able to fix or “unstick” small amounts of damaged pixels, or just turn them off so that they appear black. A white or black pixel is a dead pixel, and likely cannot be fixed through laptop screen repair. With too many dead pixels, laptop screen repair may not be enough, and you may need to replace your screen. Read more »


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