Computer Support Blog

For the Holiday Season, 2011, one of the hottest gifts on the market was the Amazon Kindle Fire.  Amazon released the right product, at the right time, to compete against Apple’s iPad and the Barnes & Noble Nook line.  Moving out of the pure e-reader market, Amazon moved closer to a full tablet computer with the Kindle Fire e-reader.  Their gambit (and marketing) paid off: the Amazon Kindle was one of the most-bought, most-desired electronic devices of the fourth Quarter, 2011. Read more »

The telecommunications industry, like most of the tech sector, continues to change much more rapidly than most people within the industry expected ten or twenty years ago.  As a result, many of the cutting-edge companies within the telecommunications industry utilize a wide array of computer-based products and services, like voice recognition software and Cloud-based storage.  Those are some of the many tools utilized by the voice message and Short Message Service, ShoutPoint.  To continue to keep the company growing, ShoutPoint needed an expert sales manager and that is why they hired Rob Guastucci! Read more »

Companies in the tech sector most frequently rise using a single service or main product line.  With success comes emulation – or imitation – and many times, the pioneers in a field find themselves surpassed by new companies that offer a newer or better version of what the pioneering company originally innovated.  Companies that want to remain viable in the tech sector have to adapt and usually diversify in order to grow and survive.  Yahoo! has been having a rough couple of years in the shadow of Google’s ascendency.  But Mickie Rosen is working hard to turn Yahoo’s fortunes around. Read more »

Since the founding of the United States, one of the fundamental freedoms of the nation has been Freedom of the Press.  Made possible by Freedom of Speech, Freedom of the Press was intended to keep the citizenry educated and informed, the theory being that such measures could prevent tyranny.  It is a great theory.  However, over the years, political machinations (yellow journalism), business interests (media consolidation) and sloth have weakened the Fourth Estate of the United States.  The final blow to Freedom of the Press may well come from the tech sector as the tech sector is currently eroding some of the last definitive standards of the mainstream press. Read more »

For many people, the idea of teleconferencing was a novelty idea in television shows like Star Trek and Mission: Impossible!  In one of the most pragmatic translations of science fiction into technological fact, communicating virtually instantaneously using both visual images and an audio transmission is now a reality.  One of the coolest pieces of hardware that makes this possible is the Polycom Unified Conference Station. Read more »

The role of Chief Information Officer at a tech company is often one that straddles the responsibilities assigned to a Chief Strategy Officer and a Chief Marketing Officer.  The position usually requires someone who has both incredible product knowledge and a strong sense of where the market for the product is headed.  That type of rare strategic mind can help guide a company’s technological and systems development decisions.  For Visioneer, Walter Thinfen has repeatedly proven that he had that type of strategic outlook! Read more »

So far, 2012 has been a particularly brutal year for patent fights within the tech sector.  It is almost as if every software giant and major manufacturer of electronic devices, tiring of having to produce new products, equipment, and programs, collectively decided that they were just going to try to sue their way to continued financial growth!  All of the major tech companies – Apple, Google, Microsoft, etc. – have been going to court the last few months to menace one another with lawsuits over violations to patent laws with huge dollar figures attached to the motions.  Apple Computers, seeing the Samsung Galaxy Nexus as a genuine threat to its iPad, sued Samsung and won an injunction to have the device (temporarily) removed from Google Play.  This was a significant move as Google is counting on the Galaxy Nexus, which utilizes the Android Ice Cream Sandwich operating system, to boost end-of-Quarter sales.  While many of the fights over patents have been convoluted, mean, and ultimately unprofitable, two companies have decided to suspend hostilities over patents.  Yahoo! and Facebook announced late last Friday that they have declared peace on the patent front. Read more »

Despite the current recession, the tech sector continues to have a strong need for professionals.  Start-ups, especially, need highly-skilled, technical minded employees in order to translate the Founders’ vision into an actual product.  However, the process of hiring good people can be a time consuming one and it falls outside the skill set of many people who are focused on hardware, software, coding, and other non-people-related tasks.  As a result, one of the smartest early hires in a start-up can be to hire a brilliant recruiter.  Raquel Atkinson is one such recruiter in the tech sector. Read more »

Jargon, words specific to an industry, profession, or setting, tends to pop up with what a layperson might find to be an alarming frequency in articles that pertain to developments within the tech sector.  As a result, readers are bombarded with numbers and terms that many writers simply assume their readers are familiar with: USB, FireWire, Ivy Bridge, etc.  To help demystify the tech sector and make technical jargon more accessible to non-tech readers, we occasionally explore a common jargon term.  Today’s exploration is API. Read more »

Sometimes, if you are not a part of a subculture or community, the devices utilized by that group of people might seem alien.  Even so, if there is a niche market and a device that might benefit that group, you can pretty much bet that there is a company within the tech sector that will try to market to that niche.  For those who want to get the most out of their golf game, there is no longer a need to carry around your tablet computer or use multiple devices on the golf course.  Garmin has devised the ultimate golf watch, the Approach S3. Read more »