Computer Support Blog

As cool as tablets are, they still have to overcome plenty of tech support issues before they join the realm of standard computing devices. The biggest tech support issue facing tablets is functionality. Tablets operate largely like fancy smartphones. Even Apple’s iPad is closer to an iPhone than to a laptop. Additionally, tablets need a lot more tech support to tackle problems relating to connectivity, storage and usability.

Tablets are gaining a lot of popularity among business travelers and people who need light, portable computing devices, but such users often discover that connecting their tablets to printers is complicated and messy because tablets significantly lack printing tech support. To connect a tablet to a printer, it is often necessary to use a third party app, as tablet makers haven’t provided sufficient tech support yet.

Another tablet limitation is web browsing. Tech support for tablet web browsers is also limited, often forcing users to use multiple browsers to access different websites. One exception to this may by Amazon’s Kindle Fire, which is due for release next week. The Kindle Fire comes with its own web browser, SILK, which was designed exclusively for the device. SILK does not operate on any tablet or device other than the Kindle Fire. Because it was created for the Kindle, rather than made to work with it, Amazon says that browsing using SILK will be a super fast and a very smooth experience.

Tablet computer repairs are another major limitation of the devices. Computer repair work for tablets is usually tricky because of the devices’ delicate and compact nature. Taking risks with cheap or self-help computer repair work can be very risky. It’s always better to seek out professional tablet computer repairs that have a history of excellent computer repair work than to trust amateurs. It’s easy for the inexperienced person attempting to provide tablet computer repair to damage the device by merely trying to take it apart.

Software computer repairs aren’t as risky, but that’s no excuse to take them for granted. Again, always seek out professionals as your first option. Don’t wait for an inexperienced provider to try—and fail—at fixing your tablet. Bad computer repairs can cost you to lose valuable data.

Because tablets are still in their Alpha phase, we can expect that they will continue to need plenty of tech support. And who knows, perhaps enough time and advanced tech support will actually succeed in making tablets a standard computing device, a title still monopolized by computers and laptops.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Computer viruses and virus removal can cost you more than just time and money; they can cost you valuable data or even a physical hard drive. The problem is that we’re often careless when it comes to getting the right kind of protection against computer viruses. In fact, even after we suspect that some kind of malware has infected our device, we often put off virus removal either because we think it’s not necessary or because we think it’s too much work. Well, both approaches are wrong.

If your device is infected with malware, letting the virus just sit there should never be an option. You should start virus removal immediately. The longer you wait before getting virus removal, the longer your private data is subjected to risks. Additionally, with many viruses, delaying getting virus removal allows them time to brew, so to speak. Think of computer diseases the same way you think of human diseases.

First, this means that prevention is the best cure. So protect your device with the right kind of anti-virus software to avoid the need for virus removal in the first place. Secondly, if your machine does get a virus or malware, don’t wait and be aggressive with your removal efforts. Seek out a virus removal specialist to avoid the risks of amateurish virus removal efforts. This is especially important if you’re worried about the data on your machine. Data recovery can be complicated and expensive, and it can be made worse by poor virus removal techniques.

A crude way of handling virus removal is erasing the entire hard drive and reinstalling Windows. Though his amateurish method of virus removal is relatively easy, it usually means that your data will be lost and that you’ll need a professional data recovery service. One way of avoiding this hassle is backing up your data regularly using a secure service like that offered by Rescuecom.

Getting professional virus removal can make data recovery efforts much easier as professionals can target the threats to your computer while protecting your data. Instead of having to pay for virus removal and data recovery, be cautious, and protect your device to avoid viruses. When you do get them, get them off as soon as possible.

Remember, viruses are not only a threat to your privacy and security; they are also a threat to your valuable data, since they can erase or damage it. In some cases, viruses can damage a hard drive so badly that extensive and complicated data recovery is the only solution left. In fact, sometimes even the most advanced data recovery efforts fail.

Given the risks to your data and to your wallet, the best way to avoid needing extensive data recovery efforts and complicated virus removal services, it is best to stay protected and vigilant. Don’t let viruses destroy your device just because you can’t see any imminent harm. This is one case where ignorance is certainly not bliss.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

No computer is infallible. Hardware failure or virus damage can happen to even the best-kept computers. Physical damage to a laptop, for example, can damage the hard drive, causing stored data to be lost, while viruses can erase important documents, photos, and videos. As is often the case with computers and the process of system recovery, prevention is the best cure. When prevention doesn’t work, it’s important to handle data recovery correctly to avoid further damage and minimize costs. Here’s what you should keep in mind even before you need a system recovery:

1)      Backup: There’s really no way to stress this point enough; back up your data regularly and consistently. Nothing makes data recovery easier (or cheaper) than having a backup copy of your information. Use an online service or website to store copies of all your valuable data. Such services are readily available, but pick carefully, as some services like those offered by Rescuecom are more secure than others. Alternatively, you could buy an external hard drive and copy your data onto it. External hard drives are becoming increasingly less expensive and come in a variety of storage capacities. If you do lose your data, you will be grateful that data recovery involves simply copying your files back onto a new or repaired device.

Make sure you understand the differences and limitations of functions like system restore that come with your computer. System restore doesn’t really help with system recovery or with data recovery because it only stores files related to a system’s settings and parameters. If you delete a photo album (and empty the recycling bin), restoring a system to a previous week’s settings will not help with data recovery. Remember, there’s no alternative to backup, and system restore does not provide complete system recovery.

2)      Don’t store files on the same drive as your OS: Have a tech expert partition your hard drive into two (or more) partitions and store your photos, videos, documents, and other important files on a separate partition than the one that holds your system information. In case you need to erase all your system data and reinstall your OS, you won’t have to affect your personal data, making your system recovery easy, perhaps even avoiding the need for data recovery in the first place.

3)      Get professional help: When disaster does strike, stop using your machine, and seek out a professional data recovery service. Especially when your data is invaluable, don’t take your chances with a free online application. Instead, take your machine to a professional. In fact, services like Rescuecom’s can offer remote data recovery aid, which means that you can get professional system recovery without even leaving your home.

No matter how you approach system recovery in general, and data recovery in particular, remember that both can be made easier and cheaper if you have the right kind of backup. So keep your files safe to avoid the awful feeling of knowing that entire photo albums, work documents and other important data have been erased, possibly forever.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Cloud computing is a major source of excitement in the world of cyberspace these days.  Microsoft’s “to the cloud” commercials may or may not depict any sort of potential reality, but they have certainly planted the idea firmly in the American consciousness.  Does the cloud mean an end to computer support needs and data recovery issues?  Some can see a digital paradise of hidden hardware and ease of access.  Is this the reality of the situation?  The answer lies somewhere in a combination of factors.

Many see the cloud as an opportunity to reduce overhead, material costs and make computer support and data recovery easier with the reduction of the physical clutter of personal computer networks.  The simplicity of data backup with the cloud also allows businesses to feel protected against hardware failures and problems during data recovery.  While all of these improvements are possible by moving data processes to the cloud, potential pitfalls do exist.  If removing local infrastructure for cloud services is your chosen course, be sure to consult a computer support expert and learn about potential problems before they happen.

Data transported to the cloud is essentially out of your control.  Uploading and removing information is possible, but someone else owns the data centers housing the information.  Computer support issues are still possible as servers may be configured incorrectly.  Hackers targeting the center storing your data may steal or corrupt files.  The hardware storing data still exists; it just exists elsewhere.  Problems related to hardware still arise, causing unforeseen failures, data recovery disasters, and the potential loss of essential information.  Data recovery may or may not be possible depending on the problem.

Internet security is a major issue for many businesses as they contemplate a move to the cloud.  Outside ownership means that computer support may be out of your control once a cloud service is chosen.  You are casting your lot with the service provider’s computer support personnel.  The importance of the information stored in the cloud dictates the level of risk.  The more essential your data recovery needs are, the more concerned you should be.  Depending on the nature of the data stored, theft or loss could lead to legal repercussions.  Consulting trusted computer support experts about the positives, risks, and options before reaching a decision is more than a good idea.

In a computerized world, the risk of hardware failure and the need for data recovery by skilled computer support will never completely disappear.  Machines fail no matter where they are.  Human beings make errors and cybercriminals are not stopping their activities.  If moving processes and data to the cloud is the right option for you or your business, be sure you are prepared.  Preparing for the unknown with the help of local computer support can help make problems, such as data recovery, less of a worry for you and your clients.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Fraud is not new to humanity.  Impostors and counterfeiters are as old as the idea of property.  The only new developments occur in the scams we see and the venues where they are attempted.  The birth of the World Wide Web created a digital world loaded with sensitive information where clever con artists could ply their trade.  Today, Internet security is paramount to protecting financial information from theft by nefarious individuals.  Everyone needs to consider seeking computer support to ensure effective Internet security.

Internet security as a way to identify and prevent fraud, started simply.  Over time, increased Internet security and the computer support it requires have become more and more a priority for people doing business on the Internet.  As Internet security becomes more sophisticated, so do the methods used to steal information.  Internet security, cybercrime, and the constant computer support needed to help in this conflict represent a daily battleground.  Personal users, out of concern and genuine fear, need the help of expert computer support, and they need continuous education in effective ways to maintain their own Internet security.  As an example, banks and private companies have begun offering identity protection to consumers worried about the safety of their transactions.

The most current and troubling threat to Internet security is the growing number of mobile web users.  Smartphones and tablets alter the digital landscape once again, and wireless options and expanded coverage are right alongside them.  Knowledgeable computer support is all the more important as threats to the Internet security of mobile users multiply due to the lack of anti-virus software on many devices.

Improving Internet security against mobile fraud continues as a top priority for commercial entities and the computer support personnel they employ.  Simple prevention is still the best solution to reduce the possibility of a cybercrime affecting you, and effective, reliable computer support is the key to peace of mind.  Take the time to install protective software on that smartphone.  Do your shopping while on the go, but wait until you get home to make that purchase.  The Internet security of your home machine is probably far superior to your mobile device.  A little education and proactive computer support can help prevent the huge hassles caused by a breach in your internet security.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Don’t Suffer from the Crash: Store Data Online

Crashing computers and multiple devices create difficulties in getting documents on demand. Entire papers can be lost, or the wanted photograph is on another device.  Online data storage offers a solution to the issue. Customers can arrange for a digital file cabinet for data files and avoid lengthy processes to recover or carry wanted items.

More customers use storage websites as more people grow more mobile. The number of available websites to store information also increases with the demand. Some options include: Carbonite.com, Dropbox, and MobileMe. Remember for expert and personal computer support, RESCUECOM offers a Remote Backup solution to protect all files against human or system errors through the device’s Internet connection. RESCUECOM’s trained technicians install the Remote Backup and will help retrieve lost information24 hours a day.

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What happens to all of the pictures, music, and information you store on your computer when your system crashes or your hard drive dies?  Would data recovery even be possible?  RESCUECOM wants to remind you that data recovery can be easy, if you choose the right format for your data backup.

It’s a simple concept.  Data backup makes data recovery easier.  We’ve heard over and over again that we need to back everything up.  But how many of us heed the warnings and do anything beyond making sure we save everything?

We know that saving isn’t the same thing as a quality data backup, but we do it because it’s quick, easy, and doesn’t cost a thing.  A good data backup is complicated, time consuming, and expensive, right? Read more »