RESCUECOM reminds you to keep your laptop computer and its power supply protected.
Summer is here, and with it comes increased electrical usage that could damage your laptop computer. Without proper precautions, even something as simple as your air conditioner turning on could result in the need for serious computer repair. Read more »
FOR RELEASE:
May 3, 2010:
RESCUECOM Releases Spring Cleaning Tips for Your PC
SYRACUSE, N.Y., May 3rd – With the arrival of spring, RESCUECOM has put together five helpful ways to do a spring cleaning on your computer. Nowadays, spring cleaning shouldn’t just pertain to your home and yard – simple upkeep of your personal computer will provide immediate benefits now and prevent the need for computer repair in the long run. Help yourself today by trying these five easy-to-follow tips, and avoid needing computer support and computer repair in the future. Read more »
September’s finally here, and with it comes two certainties: the changing of the leaves and the mad rush to your local office supply store for academic paraphernalia. But in the hustle and bustle of shopping, you often miss one of the most important steps in getting ready for the upcoming semester: preparing your computer. Many students assume that if their operating system is up-to-date and their music library is packed, they’re ready to head to class. However, there are a few extra steps every student should take to ensure their school year goes off without a hitch. Read more »
Help and expertise for your home or business to go wireless, speed up connections or create a network with RESCUECOM’s computer networking support.
Computer networking allows several computers to communicate with one another and share files, Internet connections, printers and other devices. A router can share an Internet connection from a modem among multiple computers creating what’s called a local area network (LAN).
Wireless technology is enhancing the possibilities of computer networking even further. With proper wireless network adapters, you can connect any computer to a wireless router or WiFi hotspot, or use a wireless router to replace an existing wired network with wireless computer networking support. Wireless connections rely on radio waves, similar to televisions, cell phones and radios. Most new laptops and many desktops come installed with wireless transmitters. There also are wireless cards and USB wireless adapters that you can purchase and install yourself, along with wireless routers, and computer networking support and wireless network troubleshooting help from RESCUECOM, to set up a wireless network. Read more »
To protect yourself against lost data and files, RESCUECOM’s systems data backup insures your files and data are kept off-site and safe.
Any computer repair company will tell you it is a good idea to complete some kind of systems data backup for your computer. We are so used to the speed and ease of computers that we hardly think twice about the possibility of losing the data we use and rely on daily. Read more »
For all the accomplishments of computer technology there are always mishaps that seem to happen without warning, and at just the wrong time. We’ve been there, too. RESCUECOM strives to be the reassuring response to expletives at computer monitors all over the country.
Get Going
It’s a fast world. Technology is advancing rapidly to satisfy our increasing need for quicker services, results, and ultimately quicker lifestyles. The faster technology progresses, the faster we can move, and the more we depend on technology to get us where we’re going. Computers have become as commonplace as coffee, and a crashed computer can be an immediate hassle. Cryptic error messages, fussy Internet connections, laptop problems–computer glitches interrupt the pace of life. Read more »
RESCUECOM offers its top 5 cost-cutting tips to keep computers running smoothly and help consumers avoid unnecessary PC expenses
SYRACUSE, N.Y., May 13, 2009 – Without proper PC maintenance, computers’ performance slows down and may even grind to a complete stop. And in these tough economic times, buying a new computer to restore efficiency or trying to rescue data from a dead machine can be painfully expensive.
Proper and regular computer maintenance can save you time, money and stress, according to Josh Kaplan, president of RESCUECOM, the nation’s premier information technology services company. Whether users opt for RESCUECOM products and services or find their own resources, desktops and laptops can be kept running fast and efficiently through the following five strategies. Read more »
FOR IMMEDIATE RELEASE
ASUS, with new track record for success, and veteran leader IBM/LENOVO take top positions
SYRACUSE, N.Y., March 24, 2009 – Results are in from the latest RESCUECOM Computer Reliability Report, which recently increased the frequency of releasing its data from an annual to quarterly basis. An unbiased analysis that compares computer vendors’ market share with consumer service calls from RESCUECOM’s 1-800-RESCUE-PC call center, the report revealed a new leader in reliable personal computers. At the close of 2008, Apple had secured the lead with the fewest number of service calls. However, Apple slipped into second place while ASUS made a surprise leap into the top spot, with IBM/LENOVO sharing the lead. Read more »
Report Helps Consumers Make Informed Choices When Purchasing a Computer This Holiday Season
SYRACUSE, N.Y., Dec. 15, 2008 — RESCUECOM the nation’s premier information technology services company, today announced the results of its third annual RESCUECOM Computer Reliability Report, an unbiased analysis that compares computer vendors’ market share with consumer service call data from RESCUECOM’s 1-800-RESCUE-PC call center. Results of the report – based on a sample of more than 36,000 service calls to RESCUECOM – provide computer users with unique insight about the likelihood that they will require support beyond what is provided by the computer maker’s warranty. Read more »
You’re not just buying a machine; you’re also buying a company!
Among the most popular holiday gifts this year will be computer laptops, desktops and related products. Those who buy computers as gifts can easily make the wrong purchase if they don’t give their decision the proper thought. With that in mind, RESCUECOM has issued a Holiday Computer Buyer Checklist, items to consider before buying that first computer you see, or the first one the retailer suggests you buy.
With cut-rate pricing, high-pressure sales, and new technology being introduced all the time, confusion ends up being the biggest Grinch for technology shoppers during the holiday season. Those buying computers must think not only about the price of a machine but other factors such as warranties, reliability, how the recipient is likely to use the computer and what additional accessories they are likely to need.
The RESCUECOM Holiday Computer Buyer Checklist is designed to give shoppers guidance in their technology purchasing decisions. If used in conjunction with RESCUECOM’s soon to be released National Computer Reliability Report, shoppers will be ready to make the right purchase this holiday season. Read more »