Computer Support Blog

When one considers Facebook’s origins as a college-exclusive social network, one could say that the college environment is the birthplace of modern social networking and digital life.  Facebook leveraged college’s social scene to make mass communication easier.  What if an entrepreneur leveraged the social nature of college to help students with the real purpose of universities—education?  Entrepreneur and cool person in tech Jack Tai founded OneClass to attempt exactly that.  OneClass is an online resource for post-secondary school students that crowdsources study materials and class notes to form a large database of helpful tools for students.  OneClass sources course notes on a wide variety of subjects from students across North America.  It also stores organized study packets and video tutorials for many of those subjects.  OneClass focuses on offering study material provided by other students rather than formal textbook-style material provided by teachers or institutions.  In theory, this makes a lot of sense, as students would likely understand other students’ way of explaining things.  Anyone who has trouble accessing the notes or videos on OneClass should find remote tech support for help with a solution. Read more »

Startups often hit a snag when trying to find quality beta testers or early adopters to try their young products.  Cool product Erli Bird offers startups their services to help solve this problem.  Erli Bird uses their community of enthusiastic early adopters to give startups a pre-collected group of consumers to try early release and beta versions of their mobile apps and websites.  Erli Bird advertises startups that sign up on the front page of their website for a given period.  Users can sign up to test services and software that they find interesting and then give the startups direct, focused feedback.  This can save the startup time by preventing it from having to go out and look for quality groups of testers.  It can also potentially give startups a large dose of useful feedback for the next iteration of the product.  This process lets new companies find out which parts of their product require tech support to use and which parts work seamlessly.  Erli Bird wants to offer new companies an easier way to get customer feedback early on the product development process so startups can have a chance to optimize products before wide, public release.  Read more »

For many people, an office job, a five-day workweek and a typical urban environment can make for a very satisfying life.  However, cool person in tech Dominic Jackman believes there are many other professionals out there who feel unfulfilled by their current work.  That’s why he founded Escape the City, an organization dedicated to helping professionals leave standard office jobs for more exotic and adventurous opportunities.  Using a wide variety of features such as a job-posting site, an e-mail newsletter, and a social network, Jackman wants to ensure that professionals looking for something different have all the resources needed to find that opportunity.  Escape the City specifically aims to attract jobseekers who are trying to break convention.  For example, a high level IT support professional might use the site to leave a corporate position and head the IT department of a growing non-profit in Africa.  Not every job offered on the site is so exotic.  Many of the opportunities listed on Jackman’s site are merely positions at very young companies, which offer a very different culture for professionals looking to change their scenery.  Read more »

For star athletes in High School, recruitment for college sports can be an intimidating and overwhelming process.   Students often aren’t sure how to get their names or profiles recognized by different athletics departments and coaches.  Finding and contacting coaches can also be exhausting for athletes that have to scour the web for contact information.  BeRecruited is a social network and cool product that tries to make the recruitment process simpler for both student athletes and the programs that recruit them.  The site offers students and coaches the ability to create online profiles and connect through the site.  This keeps all recruiting information centralized and in one place for both students and coaches, which could potentially save everyone involved both time and stress.  Coaches or students who lack extensive experience with social networks will want to contact online tech support to get the proper assistance. Read more »

Anna Lewis left her government job as a policy advisor in 2008 to pursue her personal interest in entering the publishing world.  However, this cool person in technology didn’t take the traditional path and apply for jobs at major book publishers or even small presses.  Instead, she used technology to tackle book publishing from a different angle and launched CompletelyNovel, her first tech startup.  CompletelyNovel provided authors a platform for communication, advice, and self-publishing—all via the web.  Lewis worked on CompletelyNovel with her business partner Oliver Brooks for several years, expanding the site’s features and user base before deciding that what they were doing wasn’t enough.  Lewis apparently wasn’t satisfied with just changing how people publish books with the web, but also how people purchase and read eBooks online.  That’s why she founded ValoBox in 2011, a company that allows users to pay for cloud-based eBooks by chapter or even by page if they so desire.  Those who have ever needed a computer data recovery to retrieve lost eBooks on their hard drive will see the possible benefits of the ValoBox service.  Both of Lewis’s startups leverage the Internet to provide new models for the book industry on both the publishing and consumer sides.  Read more »

With music services so fragmented, listeners often have to inconveniently sort through many options when they want to share music with others.  If you want to share a song or album with someone, do you use Spotify, iTunes, Google Play, or link them to YouTube?  It becomes even more difficult if you don’t know exactly what services your friends use.  Cool product Herd.fm aims to solve that problem with its mobile app.  Herd.fm keeps a database of songs, of which you can add to at any time through your phone’s music library, and lets you send them to your friends through social networking in a streamlined fashion that eliminates worries about different services.  Herd.fm lets users share their music with one unified system that lets them message their friends directly through text message or through services like Facebook. Recipients receive immediate access to the music via streaming and can even receive “mini-mixes” of multiple songs if the sender so chooses.  If you have trouble receiving text messages, find a phone tech support service to help you. Read more »

Manually aggregating data of any kind is a time consuming and tedious process.  That’s why most marketing professionals aren’t fond of compiling monthly or quarterly analytics reports based on data collected from multiple sources (such as Google Analytics, Facebook, Twitter, etc.).  Using all of the raw data to find insights into a company’s marketing performance can make the job even more complicated and time consuming.  Measureful founder and CEO John Koenig is a cool person in technology who believes he has found a better way to handle the aggregation of analytical data.  Measureful automates the aggregation of your data and compiles it into a marketing report for you.  You simply connect all of your analytics accounts to Measureful’s platform and Koenig’s company collects the data for you.  With Koenig’s service, marketers could potentially save large amounts of time collecting raw data on their own.  If you have problem connecting your disparate analytics accounts to a single service, you will want online computer support to help you find a solution.  Read more »

New startups and growing businesses need all the useful tools they can get when developing new products and projects.  Fortunately, cool person in tech Benjamin Satterfield has created multiple useful products that can assist teams as they work towards deadlines and release dates.  Satterfield is the founder and CEO of both TestFlight and Twiddla. TestFlight is a useful service that streamlines the app beta testing process for software companies.  Twiddla is a collaboration tool that works as a digital whiteboard of sorts where multiple users can connect and use digital highlighting and marking tools to communicate.  Satterfield runs both companies concurrently and both companies have designed products to help project teams and startups do their jobs more efficiently.  TestFlight allows companies to speed up the beta testing process and make it more convenient.  Twiddla allows for better collaboration and communication, even across distances.  In both cases, Satterfield is working to help others in the tech sector. Read more »

Parents often face a dilemma when it comes to their children’s arts and crafts.  As parents, many want to treasure their child’s work and the memories associated with it.  However, as the artwork piles up, it gets unorganized, lost, or simply starts taking up too much room.  This usually leads to parents boxing all of their kids’ art up and storing it away where no one ever sees it or even throwing it away altogether.  Offir Gutelzon is a cool person in technology who wants to offer parents an alternative solution to this issue.  Gutelzon is the CEO of Keepy, a company that produces an iOS app and cloud solution for parents to store children’s arts and crafts.  With Gutelzon’s app, parents can take pictures of all their kids’ artwork and upload them to his company’s cloud database.  Parents can then access the photos in a digital scrapbook on any iOS device whenever they want.  This allows parents to box up their children’s crafts without worrying about not having easy access to them.   If your smartphone camera doesn’t seem to work when using Keepy, find an iPhone repair company that can provide the proper assistance. Read more »

Most online marketing tools offer businesses an analytics feature to measure the successes and failures of their online strategy.  Many businesses have found that these analytical tools help them visualize their business model and customer base in new ways.  Analytics can also help them gain new insights into their model that they didn’t originally consider.  What if you could apply the same analytics to an enterprise’s offline marketing and get similar insights?  That’s exactly what cool person in technology Cory Capasso is trying to do with his company Nomi.  Nomi claims to offer businesses a vertically integrated solution that provides analytics about their offline marketing in the same way a business receives analytics from online marketing services.  Offline marketing includes sales, promotions, events, in-store signs, end caps, displays and any other form of advertising that doesn’t involve an Internet connection.  Capasso’s company leverages an enterprise’s POS, CRM, and BI systems to gather the appropriate data.  It then uses that data to try to provide you with insightful analytics.  If you’re interested in utilizing an analytics service like Nomi, but you need technical help implementing one, make sure you contact a business IT service before going forward.  Read more »