Computer Support Blog

For many years, independent business owners had to spend time learning how to use design tools such as Photoshop if they wanted to create their own business card or letterhead.  With modern mobile technology however, cool people like Ellen Johnston have made it much easier to create a design for a small business that is truly someone’s own.  Johnston founded a company called Makr that creates an iPad app, which provides small business owners with a simple design suite that lets them customize their own paper materials such as business cards, labels, letterhead or anything else.  Johnston works to ensure that the Makr design tools on the iPad app strike a good balance between being simple to use and capable of total customization.  She wants independent crafters and business owners to have no problem creating designs they can claim for themselves regardless of technical knowledge needed for programs like Photoshop.  According to Johnston, no one should ever have to call iPad tech support just to navigate the Makr app and start designing. Read more »

Managing diseases and other conditions more efficiently is one the best advantages of ubiquitous high-level technology.  With computers, tablets, and smartphones everywhere and the advent of cloud technology, it’s easier than ever for people to use technology to their advantage when handling health problems.  One cool person in technology who is helping people do this is Glooko CEO Rick Altinger.  Altinger’s company provides a diabetes management application for mobile phones.  The Glooko app makes managing and keeping track of one’s condition easier and more convenient with the help of mobile technology.  Read more »

Buying a home is a complicated and difficult process if you have no experience with it.  Many first-time homebuyers make mistakes or run into complication and trouble either during the process itself or after they’ve purchased their houses.  It doesn’t make it any easier when the process is different depending on where someone buys their new home, meaning there is no one easy checklist or solution to help first-time buyers.  However, there is help out there thanks to advances in web technology.

Cool product Closing Time is a web-based tool meant to help those inexperienced with the home buying process.  The product provides a checklist to buyers to ensure that they’ve completed every necessary step and are truly ready to close on the purchase of a home.  Just as tech support services provide help and advice to those who are inexperienced with computers, Closing Time provides help and advice to those inexperienced with buying houses or apartments.  Read more »

Companies both large and small use video content in their web marketing regularly.  Including video into a company pitch or business presentation has become commonplace as well. Truthfully, it is not difficult to understand why.  Video engages multiple senses at once.  Because of this, it is more effective at maintaining people’s attention than other forms of media.  Unfortunately, while the medium of video is excellent for marketing and presentation purposes, not every video content provider is high quality.  Firms that make videos for other businesses vary greatly in ability and quality, but that’s where cool person in technology Michael Hyman can step in to help.

Michael Hyman is the CEO and founder of Vidible.  Vidible acts as a video content marketplace for businesses so companies can find stock video footage and video content creation from sellers.  With the Vidible platform businesses can log on whenever they want to search through and choose video content providers.  With everything conveniently in one place, it is much easier to find the most relevant video footage and highest quality video content providers thanks to Hyman’s product.  Any businesses who have trouble navigating the web platform should get help from their business computer services provider to make sure there aren’t any serious technical problems. Read more »

Social analytics aren’t always the most accurate way to find out what a company’s reputation is on the web.  Most of these analytics tools scan social networks and find relevant posts simply by the mention of a business’s name and potentially a few keywords.  However, this often means that these tools measure both positive and negative statements about a company in the same manner.  Someone complaining about a restaurant’s menu and someone complimenting it could look the same in many tools as long as the authors used one or two of the same words.  This situation demands a more accurate solution and the team at Local Measure believe that they have found one.  Read more »

According to the company’s website, cool person in technology Myke Nahorniak founded his startup Localist after he got tired of missing events and learning about them after they had happened.  Nahorniak wanted to create a product that would enable organizations such as large companies and schools to promote their events more effectively. Nahorniak believed this promotion would be most effective through the web. He wanted organizations to have an easy way to increase awareness for important events and deadlines.  Read more »

There are services that allow people to share images with friends and family in multiple ways.  Facebook and Twitter allow people to post or tweet images publicly to other users.  SMS service allows people to send private photos, as does SnapChat, though the latter deletes photos once a recipient has seen them.  However, these apps and services keep image sharing in a bubble of sorts, at best allowing people to accompany photos with a text caption.

Cool product Lutebox breaks away from this standard by combining image sharing with voice-chat over the web.  Lutebox essentially combines voice-chat services like Skype or Viber with image sharing services like Instagram or SnapChat to produce a new experience that conveniently combines the two.  Lutebox is hoping to appeal to people who want to share media with each other as they speak, whether for personal reasons or professional ones.  With this cool product, users don’t have to switch back and forth between apps or waste battery life on a phone call in order to share pictures with someone while speaking to them.  Lutebox users that have trouble connecting to the service may want to consult a smartphone computer repair company to ensure that their wireless receivers are working properly.  Read more »

It’s easy for people to forget about where they have been and what they have done when people are so caught up in the now every day thanks to social networking.  Sites like Facebook, Twitter, Instagram, and Vine constantly keep us up to date with the moments happening around us in the present.  However, Jonathan Wegener is a cool person who has created a product that lets people remember and reflect on their past through social networking.  Rather than only focus on the present, Wegener’s iOS app Timehop shows people their activity on social media from the past as well.  Timehop shows people what happened on someone’s Facebook, Twitter, and Instagram accounts on the same date in previous years.  Essentially, Wegener has created a personal digital time capsule for people to take advantage of when they want to remember where they’ve been as much as where they are right now.  Wegener takes past information from multiple accounts and presents them all in the same app to give users a complete presentation of what their life was like at the same time in previous years.  Users who might be interested but have issues with the Apple App Store should get iPhone tech support to address the problems. Read more »

Just as in the tech support and mobile computing industries, the foreign language learning industry has made many strides in recent years due to technological advances.   Language learning software and mobile applications seem to sprout up all the time, taking advantage of new design and technological possibilities to help people expand their linguistic palette.  However, despite all these advances, many people still require the help of a live person interacting with them and teaching them in order to benefit from language-learning programs.

Cool person Thierry Engel is using technology to make even this method of language learning easier and more convenient.  Engel founded Learnissimo to connect people with foreign language teachers from all over the world via live video chat service.  Learnissimo schedules live lessons via video chat with professional teachers in a one-on-one setting.  Users can get high quality help with learning a language from a private tutor simply with a few clicks of their mouse thanks to the realization of Engel’s vision.  It seems that even the most human aspects of learning can be enhanced and made more convenient, thanks to tools like Engel’s website.  Read more »

A constant complaint from those that switch from Apple mobile products to Android-based ones is the loss of iTunes.  While Google Play is useful for streaming music, it lacks many of the features that iTunes fans love.  These features include the ability to sync several devices quickly and easily as well as a centralized local music player software for users’ home computers.  Dazzboard is a cool product that includes these features so that Android users can have an experience close to what Apple users have with iTunes.  The Dazzboard team makes their product open so that any Android user can use their software regardless of what device they own.  Dazzboard has software available for users’ computers that links to the Android apps they download for their phone.  The Dazzboard desktop program manages a person’s digital music library locally, organizing it in a convenient fashion for users in a single program.  The Android app does the same for mobile devices and syncs up directly with the Dazzboard app.  This level of convenience is something many people who have switched from iPhone to Android will appreciate.  Any users who have trouble handling the Dazzboard app should get Android tech support service. Read more »