Computer Support Blog

Productivity can take a hit when a company’s staff spends a significant amount of time on little tasks that don’t have to do with their primary work.  Copies, data entry, taking surveys, going out and buying supplies, and even just cleaning the office space can take precious time away from employee’s important work.  This problem caused cool person in technology, Tim Fung, to found a startup dedicated to helping companies take care of these small tasks.

Fung is the CEO of Airtasker, which provides both businesses and individuals with freelance help for the extra tasks that distract people from their primary goals.  In theory, Fung’s company supplies a business with workers who will efficiently handle smaller tasks and allow full-time employees the ability to focus on what they need to finish rather than the extra tasks that normally fill up their time.  Read more »

It may sound like a small issue, but in truth, the font used for the typeface a company chooses for their website is actually quite important.  Any visitors to a business’s website spend more time reading the content on the site than doing anything else there.  The typeface on a website can make a company seem professional, edgy, bland, cheesy, or intelligent. Any web designer knows how important making the right choice can be to the visual presence of a company.

Fontdeck is a cool product that provides a large variety of fonts that users can integrate into their websites.  On the Fontdeck website, the company keeps a marketplace of different typefaces available for companies to use on their own sites.  Fontdeck has hundreds of professionally styled fonts available at any given time for companies to purchase.  The company prices their fonts individually for any users that wish to use them.  Fontdeck also tries to make it as easy as possible for companies to integrate any purchased typefaces into their websites.  Users only have to input some lines of code in order to render the font they want on the web.  Any companies without the proper technical staff or business IT support will still need help integrating any Fontdeck fonts. Read more »

When professionally producing a video content such as a film or TV show, keeping that content under wraps is a must, especially with Internet piracy as rampant as it is today.  Because of this need for secrecy, many media professionals make physical copies of the video content they produce when they need to screen it for others.  They believe that sending files digitally, while more convenient, is too risky for security issues when compared to DRM encrypted DVDs.

Cool person in technology Jason Deadrich wants to provide a solution to this problem with his company Fordela.  Fordela provides media professionals and companies with a cloud-based media management system.  This system allows Fordela users to deliver professional video content through streaming in a safe manner that is as risk-free as an encrypted physical copy.  Since Fordela keeps copies of any professional media on their cloud system, users don’t have to risk sending a complete file to anyone else.  Deadrich’s company lets people stream the media they need to show to anyone through the Internet thanks to their cloud solution.  Anyone who has trouble streaming media over their network should seek network services to fix the problem. Read more »

Smartphones can sometimes seem like a contradictory term, because while these devices have added many smart features, the phone aspect of their function mostly remains unchanged.  The only real advantage that smartphones have over regular phones is the transplanting of an alphabetical address book into digital format.

Cool product Brewster believes that more is possible when it comes to changing how people use the phone aspect of their mobile devices.  Brewster socializes and makes a user’s contact list “smart”.  With this cool product, someone’s digital address book doesn’t simply organize alphabetically, but through the relationships that person has.  Brewster categorizes users’ address books based on how often they contact each person in them and the relationships that the users have with their contacts.  Brewster pulls information from your social networking profiles in order to organize your address book appropriately.  Through connections with services such as Facebook, LinkedIn, Twitter, and Google Plus, the team at Brewster claims it can create an address book that is more suited to each individual user than the standard alphabetical format.  People who have trouble connecting their social networking accounts to Brewster can get help from a mobile tech support specialist to fix the problem. Read more »

In 2005, three ex-PayPal employees founded a site that changed content distribution and viral marketing on the web forever.  They named that site YouTube.  YouTube popularized the practice of everyday users creating content and posting it on the web.  YouTube kept the content specific to the video format, but still managed to change the way people thought about the web.  YouTube videos are now essential for many companies, public personas, celebrities, and artists in order to have a serious presence on the web and gain a strong fan base.  However, not all content marketing is best through a video format.  That’s where cool person in technology Scott Annan steps in with his company Accel.io. Read more »

Many people have stories about finding a piece of clothing ridiculously cheap at a thrift shop or secondhand store.  Who doesn’t enjoy getting quality items for heavy discounts?  People also enjoy secondhand shops for the feeling of hunting for an item.  By searching more diligently through a large amount of secondhand material, people feel more accomplished when they find an item they actually like.  Still, not everyone has a thrift shop or secondhand clothing store nearby.

Cool person in technology Noah Ready-Campbell wants to take the thrift shop experience and transport it to an online space.  Ready-Campbell’s startup Twice is a web-only secondhand clothes shop that buys used clothing and resells it.  This cool person has made it possible for anyone to experience the thrill of hunting for and finding the perfect secondhand item for a much lower price than retail.  Ready-Campbell is aiming his site at those who love to shop, since the experience is unique and distinguishable from retail or big brand clothing stores.  Anyone who has problems shopping online should consult with an online computer support service before using Twice. Read more »

People want their greeting cards to stand out.  That’s why so many people spend so much time on their Christmas cards, wedding invitations, and even birthday cards.  Stikr.it is a cool product from a new startup that wants to help people make their greetings cards even more memorable.  With Stikr.it, people can enhance their cards or any other physical written message with digital images through the company’s Stikr.it codes.  Stkr.it codes are obtainable through the company’s website.  Each Stikr.it code comes in two forms: a ten-digit number and a QR code for mobile phones.  Both the alphanumerical code and the QR code link to the same content once a customer has produced them via the website.  Customers must purchase each Stikr.it code separately, but once they own a code, they can edit it as they wish.  That means if someone wants to reuse a Stikr.it code and change the content connected to it, that person has the ability to do so through the Stikr.it site.  Anyone who has trouble generating Stikr.it codes on the product’s website should seek help from a home tech support specialist. Read more »

New aspects of education turn digital every other day it seems.  Test taking, grading, essays, and even college courses in their entirety have all taken advantage of digital advances in the last decade.  However, there is one small administrative detail that has shockingly remained exclusively paper-based through all that time: transcripts.  High school and college transcripts remain paper-based, which is highly inconvenient to both students and administrators.  It increases both the effort and time necessary to both order and process transcripts, as well as sending them between institutions when a student is graduating high school or transferring colleges.  Read more »

Food delivery over the Internet is not a new phenomenon.  People have been placing online orders at some restaurants from as early as the 1990’s.  However, ordering food has never been a uniform experience and differences between online ordering systems can confuse or upset customers.  It’s more than likely that people have called phone computer support for help when trying to figure out a food delivery website that they do not have experience with in any way.  Cool person in technology Niklas Ostberg wants to help fix this problem with his website Delivery Hero.  Read more »

Infographics have become a very popular medium on social media and on Internet news sites.   Juxtaposing striking images and informative text has proven to be an engaging and effective way of informing the public or promoting an advertising campaign.  However, it takes a lot of skill and research to be able to pump out a quality infographics, and not everyone who needs them has the time to create them.  That’s why cool product Visually exists on the web.  Visually acts as an online marketplace where anyone can commission visual content for an advertising push, awareness campaign, or any other purpose.  Visually has a network of content creation professionals that the site taps into whenever it receives a request for a new piece of visual content.  Visually charges a flat rate for individuals and businesses that use its marketplace.  This pricing plan is in place to avoid disagreements or price fluctuations or changing process as can sometimes happen with design projects.  Visually wants buyers’ experiences to be consistent.  Any interested users who have trouble operating or accessing the Visually website should seek help from an online computer support provider. Read more »