Computer Support Blog

Sports and athletic competition have been a pastime of choice for human beings for literally thousands of years. With all our technological advancements, people have never had more opportunity to improve their skills than they do today.  Competitors can track their health and fitness with countless mobile devices and smartphone apps.  They can also view HD video to study both their own performances and the performances of others on their phone, tablet, computer, or large screen TV almost any time they want.  Cool person in technology Chen Sachar has introduced yet another way that players can use technology to improve their game—real-time analytics and 3D visualizations.  Read more »

Mobile technology has changed the way musicians record their art in many ways.  It is now viable to use a smartphone or tablet to record multi-track performances as well as mix and edit the results.  Recording decent audio tracks used to be something limited to only a select few artists who could afford time in a professional studio.  New affordable music recording apps have revolutionized the state of professional music and made it possible for many amateur musicians to record high quality tracks without excessive resources.  Now, cool product in technology WholeWorldBand wants to take things another step forward by letting musicians not only record tracks on their mobile devices, but also collaborate with others on their works in progress.  Read more »

Using existing customers to create more business has always been a key aspect of marketing.  However, the introduction of social media to the equation has created even more potential for more business with each customer.  Previously, customers would refer others to a business purely through word-of-mouth, which has a somewhat limited reach.  With social networks allowing people to broadcast their actions and thoughts to large audiences, each existing customer can now promote a business to hundreds or even thousands of people instantly.  The difficulty in this process from the business side of the aisle is finding ways to encourage customers to promote their products and services online.  Cool person in technology Bob Whitson has founded a company called iSnap to give brick-and-mortar stores a new way to encourage customers to spread the word on social media. Read more »

Trying to react to how customers interact with and perceive a website is one of the most difficult challenges of modern marketing.  Companies devote extensive time and resources to constantly updating their websites in reaction to how visitors spend time on and engage with their sites.  Usually, companies perform long-term tests, which help them decide on new designs and content for their pages.  However, a new startup has released a product that can help businesses react even more quickly and dynamically to how people use their sites.  Cool person in technology Karl Wirth founded Evergage to create a system where companies can react to visitors on their site in real-time and provide specially tailored content to users depending on their behavior.  Read more »

Traveling with large groups of friends and family can be difficult for many reasons and finding convenient hotel reservations is chief among them.  When traveling as a group, specific amenities and features are necessary and finding accommodations that work well for the situation can be a pain.  To tackle this issue and help those who enjoy group vacations, cool product in technology Groupize helps people compare hotel packages that fit their specific needs and group size.  When users go on Groupize, they input their intended destination and the dates of travel.  Once the site has the information it needs, it returns a page of search results to the user.  Each result provides a significant amount of information about a group-friendly hotel in the specified area.  People can sift through the different options and what each one offers to groups traveling together.  Groupize specifically highlights what amenities each establishment has that would be beneficial for group travel.  This cool product even mentions what group sizes are best for each hotel.  Users who don’t get appropriate search results from the site will want to contact a computer tech support agent for help.
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No one likes going to restaurant and having to wait to sit down at a table.  It’s even worse when disorganization or inefficiency makes the wait longer than it needs to be.  Cool product in technology NoWait is a service that uses smartphones to help restaurants seat people more efficiently and quickly.  By making the seating experience better for customers, NoWait is helping both the restaurant patrons and restaurant management.  Read more »

One of email’s biggest limitations is the fact that only smaller files are transferable through attachments.  One of the reasons that cloud storage services have had such success as products in office-based situations is that workers can’t send larger files through email.  Cool person in technology Mike McEvoy runs a company that has made a product that allows people to send files of unlimited size to one another as easily as they send emails.  McEvoy’s product, Scayl, works just like an email messaging system, expect that it allows people to send files of unlimited size through attachments.  Whereas email will prevent people from sending very large files or giant folders of data, Scayl gives people the ability to share any amount of data with their colleagues or clients quickly and simply.  McEvoy’s product could make life easier for many people working in media and technology.  Any interested users who have trouble while trying to download McEvoy’s program from the Scayl website should find a remote tech support service to assist them. Read more »

Small independent retails stores local chains face an uphill battle when trying to compete with national chains and large corporations.  Bigger companies can hire large teams to manage social media and email campaigns on the web for branding and marketing purposes. However, many small retail businesses do not have the personnel or time to dedicate to online marketing.  Cool person in technology Ted Teele founded his company SnapRetail to help independent retail stores maintain an online presence without having to dedicate many resources to the task.  Teele’s company provides stores with a social media and email platform that uses well-known promotional tactics and marketing concepts to provide small retail businesses with email and social media campaigns that they can set up easily. SnapRetail actually gives shop owners pre-created promotional templates and social media posts that only require minor customization.  Shops can schedule these prefinished emails and social media posts for weeks at a time using the SnapRetail dashboard.  Using Teele’s product, one person can manage long-term online campaigns with minimal effort and time involved.  Any storeowners who are unclear on the basics of social media sites will want to speak to a business computer services company to learn about the issue before trying Teele’s service. Read more »

Selling artwork or photography is not an easy profession.  Finding interested buyers, promoting one’s work and finding a viable model for distribution are all obstacles for visual artists trying to make a living off their work.  The Internet provides an opportunity for photographers to reach a wider audience and sell more pieces, but setting up the infrastructure needed to do those things is not always part of an artist’s skillset.  Cool person in technology Matt Munson has created Twenty20 in order to solve this problem.  Twenty20 is an online marketplace where graphic artists and photographers can sell their work with little to no technical expertise.  Twenty20 lets users create galleries where they offer the public either digital copies or physical prints of their work.  Munson’s company handles the printing and shipping of each physical item and splits the profit of each sale with the artists on the site.  Read more »

People often find themselves in unfortunate circumstances when traveling with their cellphones and ending up with no signal.  When driving long distances or heading to remote locations without wireless network connections, smartphones essentially turn from incredible tools of communication into fancy paperweights. However, there is now a cool product in technology called FireChat that allows users to chat wirelessly on their smartphones without any Internet connection.  FireChat is a smartphone application that uses a proprietary technology called “mesh networking”. Mesh networking lets smartphones communicate with other mobile devices in proximity even when there is no Wi-Fi or mobile signal connection available.  FireChat does not completely replace the need for an Internet connection or allow users to text people from very long distances without a connection.  Still, this smartphone app has many potential applications for consumers who travel.  Read more »