Computer Support Blog

While smartphones have been a major help to professionals that constantly have to multitask since their inception, they are far from perfect in their productivity functions.  Having to juggle several different apps and services to prepare for work, client meetings or other professional events can be a major hassle.  Users commonly have to switch through email, document editing, maps, contact information apps and web browsers to complete all the tasks that prepare them for a meeting.  Cool product in technology Lowdown is an app that combines many of these services in one streamlined experience for professionals.  Lowdown looks to make it easier for people to be prepared using only their mobile devices and remove the difficulties of managing so many different apps and services to complete tasks.  Read more »

Customer service is important to any company’s long-term reputation as it increases customer retention and improves a brand’s image over time.  Making customer service difficult for users can be a death knell for many companies, especially young startups.  Growth is essential to business and it is hard to grow if customers are unsatisfied and not spreading positive word about the brand.  However, many companies are still relying on old, out-of-date methodology.  Many businesses require mobile customers to contact customer service not in their own app, but through a separate website optimized for desktops.  Cool person in technology Abinash Tripathy believes that customer service needs an update due to the prominence of mobile technology.  As mobile technology becomes increasing influential and popular, it only makes sense for mobile customers to be able to make customer service inquiries directly through the apps on their smartphone or tablet.  Tripathy’s product HelpShift aids companies in making that possible for their own customers.  Read more »

Cloud services are advancing impressively with time and cool person in technology Nikola Bozinovic is pushing them further than ever with his product, MAINFRAME2.  Bozinovic’s service runs any Windows software in the cloud and lets people access and control that software through their browsers.  Users who own Macs, Linux PCs and Google Chromebooks can now run and access any Windows software they choose with Bozinovic’s cloud-based product.  MAINFRAME2 connects people through a simple browser interface that lets users run and interact with whatever Windows programs they want.  Since MAINFRAME2 is cloud-based, users can access their apps and data from anywhere at any time. Bozinovic is making the complete vision of cloud-based computer technology a reality for everyone, allowing people to run any app they want regardless of their local hardware.  If anyone has problems logging into this cool person’s service online, a cloud computer support company may be able to help determine what is causing the difficulty. Read more »

While YouTube does act as a platform for promoting stars and brands in other media such as television, movies, sports, music and video games, there are many people now who have gained influence and popularity in pop culture purely from releasing YouTube videos themselves.  Many people have developed informative and entertaining web series that gain thousands of views every week on their YouTube channels.  Some of the most popular YouTube personalities include the host of SciShow Hank Green, host of PBS Idea Channel Mike Rugnetta and popular video game bloggers the Game Theorists.  These channels receive hundreds of thousands of views for their videos and have developed fan bases that rival many other forms of media.  Cool product in technology FameBit wants to connect popular brands with these YouTube personalities in order to work out marketing deals or endorsement campaigns.  On FameBit companies can search through available “YouTubers” and check the size and makeup of their audiences before contacting them to work out a deal.  Any company that wants to use FameBit but is having trouble signing up or viewing listings might have a connection issue requiring help from a network service provider. Read more »

Reinforcing good behavior in the classroom is one of the most effective ways to get students to perform well in school.  However, creating a workable system to promote and reward positive behavior can be difficult for many teachers.  Finding a way to keep track of students’ actions over time so they can earn positive reinforcement requires a significant amount of work when teachers already have a significant amount of responsibilities.  In addition, students may get confused difficulties if every teacher in the school uses a different system, decreasing the likelihood that students will keep any sort of rewards system in mind when thinking about their actions.  Cool person in technology Matthew Rubinstein wants to fix these problems with his app LiveSchool.  LiveSchool presents teachers with a unified system for rewarding their students with the help of mobile technology.  Using a mobile device such as an iPad, teachers can easily mark when their students do something positive to earn “points”.  Rubinstein’s app keeps long-term track of every student’s points.  Kids can then use these points to cash in for rewards and incentives customized by the teachers themselves.  Any teacher who has issues while trying to use the LiveSchool app may have a broken device needing tablet computer repair. Read more »

There are many private pilots who fly small planes across short distances in the United States as a hobby.  However, these private pilots have to spend a significant amount of money to take part in their passion.  The many costs associated with private flying can be a deterrent to doing what many pilots love.  However, cool product in technology Flytenow is hooking these pilots up with enthusiasts who can ride with them and share the cost of a flight.  By connecting passengers with pilots who want to fly more, Flytenow is allowing pilots to save money by sharing the cost of fuel and other expenses and giving civilian enthusiasts a chance to have a unique flying experience.  Read more »

Teachers want to give their students every tool necessary to make their education worthwhile and help them succeed.  Cool person in technology John Runkles created Bulb in order to help teachers make assignments and lessons more engaging for their students.  Bulb is an online publishing platform designed specifically for use by both teachers and students.  With Bulb, users can create elaborate reports and posts using text, images and video and post them online in a convenient easy-to-read fashion.  Using Runkles’ product, teachers can create supplemental lesson plans for online consumption using mixed media and post them online for students to see.  In response, students can create their own posts on Bulb, easily publishing assignments online as response posts with the ability to use mixed media just as their teachers do.  With Runkles’ product, students and teachers have access to one simple platform that gives them a multitude of ways to create lessons and respond to them accordingly. Students or teachers who have problems setting up free accounts with Bulb should find a computer tech support provider for help. Read more »

YouTube revolutionized the web when it popularized the idea of user-generated content powering a large social media site.  However, YouTube just supports one medium of user-generated content—video.  Wattpad is a cool product in technology that wants to do what YouTube did for user-created video, but for creative written works instead.  With Wattpad, people upload their stories for popular consumption on the website and mobile app.  Just as YouTube videos are free for the public, so are all works posted by Wattpad members.  Wattpad contains works from many different genres, ranging from crime drama to science fiction to creative nonfiction.  Users can read and react to any story on the site by leaving comments, ratings or marking stories as favorites.  Readers can read stories via the cloud or download the text for offline viewing on the Wattpad mobile application for tablets and smartphones.  Any users who have issues getting their chosen stories to download to their Wattpad library may need mobile tech support for their devices.  Wattpad also keeps track of how many people view a text and download it so writers can see the reach their work has on the service. Read more »

Social networking often carries a stigma indicating that it limits people and prevents them from experiencing other aspects of life away from the computer. So much of social networking has to do with sharing content on the web and collecting digital imaginary benefits such as “likes” or “favorites” that it’s easy to see why some people feel this way.  Cool person in technology Justin Parfitt believes that social networking doesn’t have to limit people from experiencing the “real world” but can, in fact, be a useful tool to open people to new experiences.  Parfitt designed his social network HeyLets around the concept of providing people with the chance to discover new experiences they may enjoy while out of the house.  Parfitt’s product doesn’t focus on one sort of experience or event exclusively, but instead allow users to share all types of places and activities they enjoy.  HeyLets users simply post small status updates and photos as they would with other social networking sites, but also frame those updates with data that indicates where their experiences were located and how others can enjoy them too.  Anyone who has issues connecting to HeyLets may want to seek online computer support for assistance. Read more »

When companies or organizations post longer videos on their website or on an event page, it can sometimes be hard to keep viewers engaged for the entire time.  Many visitors are only going to have interest in one or two segments from a thirty-minute or one-hour video.  Whether it’s a roundtable discussion, a press conference, or another long-form video for promotional or informative purposes, the reality is that it will only annoy viewers to force them to watch the entire thing to find the few pieces in which they have interest.  Cool product in technology Vinja allows companies to organize longer videos for their audience and create interactive videos that are easy to navigate.  When viewing a video made using Vinja, people have the option of skipping around to clearly labeled segments quickly and easily.  Viewers won’t struggle through a very long video to find a particular clip of interest.  Even better, Vinja contains options for users to share segments of the video to social media immediately with one click.  Any user who has trouble sharing a Vinja video to any of their social media accounts might need home tech support to help determine the issue.  Read more »