Computer Support Blog

Have you ever been to a restaurant or retail store and realized the same five or six songs were playing on repeat over the PA?  Cool person in technology Garrett Dodge wants to stop that from happening at restaurants and retail stores.  Many commercial and retail businesses play music while they’re open so their customers can enjoy it, but the vast majority of the time it ends up being a passive exercise.  Businesses simply put on a Pandora station or iTunes playlist and customers eventually tune out.  Dodge created Rockbot to find a better way to use music in commercial business.  Rockbot licenses a database of songs for businesses to use in their stores, but adds a twist to the streaming service model: it also has a mobile app that allows customers to rate and request music played at your business.  This means your customers can help influence your venue’s music selection, incentivizing them to stay longer and engage with your system.  Customers who have issues using the app can get mobile tech support to assist them.  Dodge believes this will help businesses get more productive use out of the music they play. Read more »

There are many question and answer services on the Internet, but cool person in technology Chester Yeum believes that there is an inherent flaw in all of them: they don’t let you choose who can answer your questions.  In response to this problem, Yeum founded Quextit, a question and answer website that lets users set restrictions on who can answer the queries they post.  Unlike public question and answer sites where anyone can answer users’ inquiries regardless of their credentials, Quextit lets users target potential answerers by age, gender, ethnicity, language, educational experience, job, marital status and location.  This means that users won’t get unfit answers from a man with only a high school diploma if the question they’re obviously aiming their question at women with PhDs.  Yeum wants users to be comfortable asking questions on his website.  He believes targeted questions are the best way to do this, as well as ensure that users get answers as relevant as possible when they use the site.  If you have problems creating your profile or using the Quextit interface, contact online tech support to get help.  Read more »

Starting any company from scratch is difficult, but founding a hardware startup comes with its own unique set of challenges that make it especially difficult—manufacturing costs, distribution problems, and shipping concerns are just the most obvious of these.  That’s why cool person in technology Scott N. Miller runs Dragon Innovation to help new hardware startups ship their first products.  Miller has run Dragon Innovation for many years as a consultancy firm for hardware startups that need help due to inexperience with manufacturing physical products at scale.  However, recently Miller has taken his company in a slightly different direction to set itself apart from other firms.  Miller has added a crowdfunding aspect to Dragon Innovation’s business model and is utilizing this new trend to enable his firm’s clients to succeed.  Read more »

QR codes can be a very useful tool in business and marketing because of the way they connect the physical world with web content.  When someone scans a QR code with their tablet or smartphone, the code instantly connects them with a web page containing specific content—a picture, a video, a coupon, a blog, etc.  Companies can use these QR codes for promotions, sales, and viral marketing. JumpScan is a cool product that gives you your own personalized QR codes and allows you to track them and how people engage with your advertising.  When you want to run a promotion and use QR codes to market it, JumpScan provides you with a simpler user interface that lets you customize your QR code even if you have no coding knowledge.  JumpScan streamlines the process of marketing with QR codes for companies that don’t have the capability to create their own. If you don’t understand QR codes or would like to learn more about how they work, find a tech support service for assistance.  Read more »

Many founders and CEOs can attest to how running just one business can consume someone’s life.  That’s why cool person in technology Tony Stubblebine stands out in his field.  For him, one tech startup was not enough, he actively runs two.  In 2007, Stubblebine founded CrowdVine, a company that creates web-based social networks for conferences and company events.  That company grew over the years and remained successful, but in 2011, Stubblebine decided that he needed more.  He had another idea that he wanted to nurture and grow into a successful business.  That idea was Lift, an iPhone app that assists users in forming and maintaining good habits such as exercising, eating healthy, and keeping in touch with old friends.  Some founders and CEOs would have left one company to start another, or even sold their first venture to support the next, but Stubblebine continues to work as the head of both businesses. Read more »

Geotagging has become a useful tool for many consumer technology startups and services. Travel and hospitality websites and applications see the ability to attach information to specific locations digitally as a way to add new features and increase convenience for their customers.  However, cool person in technology Pedro Valdeolmillos doesn’t think geotagging’s benefits should be limited to locations on land.  Valdeolmillos founded tech company Bloosee to help sea-lovers take advantage of this technology as well.  Read more »

Safety on the road is an issue that has proven to be difficult to address. Many people don’t take the time to evaluate how their children develop as drivers or even reflect on their own driving practices.  People also often miss important maintenance deadlines on their car because they aren’t keeping track of what their car needs. This can lead to breakdowns and mechanical failures that cause accidents.  However, cool product Zubie is trying to solve these problems with an electronic device that monitors your car with the help of a companion mobile app for your iPad or iPhone.  Zubie keeps track of your car’s condition and its location so you can ensure that nothing goes wrong with it. You can read your car’s status on the smartphone app that pairs with your Zubie “key”.  You install the Zubie key in your car and then receive updates about potential issues through the app.  Those who need help using the Zubie app should get help from smartphone PC support. Read more »

External batteries for the extended use of mobile devices have grown in popularity over the last few years.  Power users who travel frequently like having constant access to an extra power source so they don’t disconnect at inconvenient times.  Unfortunately, not unlike smartphones themselves, these external batteries can sometimes be quite fragile.  Zendure CEO and founder Bryan Liu has developed an external battery where durability should not be a concern.  Liu calls these batteries the A-series.  Zendure is aiming these products at those who want extra charge for their mobile devices on the go, but don’t want to worry about carrying around another easily breakable electronic accessory. Liu is a cool person in technology who wants to solve this type of problem for consumers. Read more »

If you’re a performer or you run a venue that hosts events, you’re well aware that audience members take countless pictures and short videos at shows.  The ubiquity mobile technology allows fans to capture performances more easily than ever.   WESAWIT is a cool product in technology that lets venues, performers or even promoters utilize this phenomenon and take advantage of all the fan-generated content recorded at shows.  WESAWIT integrates with major social websites such as Vine, Youtube, Facebook, Twitter, Instagram, and Flickr, using geo-tags to collect all the photos and videos that fans take at a particular concert or event.  Venues and performers can then take the collected content and display all of it in one place through a widget on their website.  WESAWIT automates the aggregation of publicly posted fan-generated content so venues and promoters can leverage it for their own purposes. Read more »

Many of us remember sharing story time with our parents as kids or even to our own kids as parents.  The tradition of storybooks remains strong because it is a strong bonding experience between parent and child.  Mobile technology has made it even easier to share this experience with your children wherever you are, as mobile apps for narrated and interactive storybooks have become more and more commonplace.  However, cool person in technology Woody Sears believes he can make it even easier and more convenient with his new service iStorytime.  iStorytime is a subscription-based service that offers a large, growing collection of digital storybooks to its customers for a monthly charge.  Parents can also buy these digital storybooks a la carte within the iStorytime app.  Sears wants to consolidate the digital storybook experience into one app, so parents have an instant collection of books for their kids whenever they need it.  In theory, this takes away some of the headache of finding new material to read to your kids.  It also ensures that children have access to more varied content to help them learn. Read more »