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Tech Support Blog

Local Measure Helps Companies Get Accurate Social Analytics with Location Tags

Social analytics aren’t always the most accurate way to find out what a company’s reputation is on the web.  Most of these analytics tools scan social networks and find relevant posts simply by the mention of a business’s name and potentially a few keywords.  However, this often means that these tools measure both positive and negative statements about a company in the same manner.  Someone complaining about a restaurant’s menu and someone complimenting it could look the same in many tools as long as the authors used one or two of the same words.  This situation demands a more accurate solution and the team at Local Measure believe that they have found one.  Read more »


Myke Nahorniak Created an Online Calendar for Big Organizations with Localist

According to the company’s website, cool person in technology Myke Nahorniak founded his startup Localist after he got tired of missing events and learning about them after they had happened.  Nahorniak wanted to create a product that would enable organizations such as large companies and schools to promote their events more effectively. Nahorniak believed this promotion would be most effective through the web. He wanted organizations to have an easy way to increase awareness for important events and deadlines.  Read more »


Lutebox Combines Image Sharing and Voice Chat on Mobile

There are services that allow people to share images with friends and family in multiple ways.  Facebook and Twitter allow people to post or tweet images publicly to other users.  SMS service allows people to send private photos, as does SnapChat, though the latter deletes photos once a recipient has seen them.  However, these apps and services keep image sharing in a bubble of sorts, at best allowing people to accompany photos with a text caption.

Cool product Lutebox breaks away from this standard by combining image sharing with voice-chat over the web.  Lutebox essentially combines voice-chat services like Skype or Viber with image sharing services like Instagram or SnapChat to produce a new experience that conveniently combines the two.  Lutebox is hoping to appeal to people who want to share media with each other as they speak, whether for personal reasons or professional ones.  With this cool product, users don’t have to switch back and forth between apps or waste battery life on a phone call in order to share pictures with someone while speaking to them.  Lutebox users that have trouble connecting to the service may want to consult a smartphone computer repair company to ensure that their wireless receivers are working properly.  Read more »


Jonathan Wegener Helps People Remember the Past with Timehop on iOS

It’s easy for people to forget about where they have been and what they have done when people are so caught up in the now every day thanks to social networking.  Sites like Facebook, Twitter, Instagram, and Vine constantly keep us up to date with the moments happening around us in the present.  However, Jonathan Wegener is a cool person who has created a product that lets people remember and reflect on their past through social networking.  Rather than only focus on the present, Wegener’s iOS app Timehop shows people their activity on social media from the past as well.  Timehop shows people what happened on someone’s Facebook, Twitter, and Instagram accounts on the same date in previous years.  Essentially, Wegener has created a personal digital time capsule for people to take advantage of when they want to remember where they’ve been as much as where they are right now.  Wegener takes past information from multiple accounts and presents them all in the same app to give users a complete presentation of what their life was like at the same time in previous years.  Users who might be interested but have issues with the Apple App Store should get iPhone tech support to address the problems. Read more »


Learnissimo’s Thierry Engel Enables People to Get Video Foreign Language Lessons

Just as in the tech support and mobile computing industries, the foreign language learning industry has made many strides in recent years due to technological advances.   Language learning software and mobile applications seem to sprout up all the time, taking advantage of new design and technological possibilities to help people expand their linguistic palette.  However, despite all these advances, many people still require the help of a live person interacting with them and teaching them in order to benefit from language-learning programs.

Cool person Thierry Engel is using technology to make even this method of language learning easier and more convenient.  Engel founded Learnissimo to connect people with foreign language teachers from all over the world via live video chat service.  Learnissimo schedules live lessons via video chat with professional teachers in a one-on-one setting.  Users can get high quality help with learning a language from a private tutor simply with a few clicks of their mouse thanks to the realization of Engel’s vision.  It seems that even the most human aspects of learning can be enhanced and made more convenient, thanks to tools like Engel’s website.  Read more »


Dazzboard Is an Open Software Competitor to iTunes

A constant complaint from those that switch from Apple mobile products to Android-based ones is the loss of iTunes.  While Google Play is useful for streaming music, it lacks many of the features that iTunes fans love.  These features include the ability to sync several devices quickly and easily as well as a centralized local music player software for users’ home computers.  Dazzboard is a cool product that includes these features so that Android users can have an experience close to what Apple users have with iTunes.  The Dazzboard team makes their product open so that any Android user can use their software regardless of what device they own.  Dazzboard has software available for users’ computers that links to the Android apps they download for their phone.  The Dazzboard desktop program manages a person’s digital music library locally, organizing it in a convenient fashion for users in a single program.  The Android app does the same for mobile devices and syncs up directly with the Dazzboard app.  This level of convenience is something many people who have switched from iPhone to Android will appreciate.  Any users who have trouble handling the Dazzboard app should get Android tech support service. Read more »


SweetSpeeches Catalogs Inspirational Speeches and Makes Them Available to All

Everybody loves a good, riveting speech that inspires people and brings them to action.  Many Internet users often spend significant amounts of time sifting through other content on streaming video websites and even famous quote databases to find inspiring speeches.  However, there is a cool product on the web now that can help people avoid wasting time and effort searching through the Internet for speeches.  Sweetspeeches is a website that catalogs speeches and makes them easily searchable and available to the public.  SweetSpeeches doesn’t stick to a single category of speeches—such as sports or politics—instead it compiles different speeches from all possible sources.  The site then categorizes each one for easier search functionality on the site.  Users can browse through categories such as athletics, movies, politics, scholars, inventors, musicians, and others to find speeches for every occasion, whether someone wants a new perspective on computer repair technology or a rousing speech about combatting injustice.  SweetSpeeches is trying to make it easy for people to find the right words to motivate themselves in any situation with the help of the Internet and modern technology. Read more »


Reinier Evers Founded to Keep Entrepreneurs Informed About Current Ideas

The culture of entrepreneurship is one that consistently breeds new ideas from startup founders and innovators meeting and exchanging concepts.  Cool person Reinier Evers has been part of this culture for a long time, but has recently decided to give back into it by founding Springwise.  Springwise is a tech blog/service hybrid that posts three new entrepreneurial concepts or prototypes on the market each day.  Springwise does not post about established companies or startups but budding concepts, the sorts of ideas that inspire entrepreneurs rather than simply report on news, trends, or people.  Whether it’s a new idea about how to connect people with services like computer repair or a way to use technology to improve bike safety, Springwise will post about them to the entrepreneurial community that it serves.   Evers’s hope is that he will promote connections internally in the entrepreneurial community and spark potential innovation. Read more »


SnapAppointments Wants to Help Businesses with Their Scheduling

Despite the ubiquity of computer and cloud-based technology, many small businesses still use phone and human record keeping as their main form of appointment tracking.  The team at SnapAppointments believes there is a better way to deal with appointments made possible through the use of technology.  With cool product SnapAppointments, businesses use an online cloud platform to book and accept appointment requests online.  This method provides a faster and more convenient method for companies to keep track of appointments with clients as well as other professionals.  Rather than having to deal with communication issues over the phone or misheard appointment times, both businesses and customers can always easily check when their appointments are online.  SnapAppointments tries to make the entire process of booking appointments easier so that companies don’t have to waste any more time with outdated booking practices or missed appointments.  However, any potential SnapAppointments clientele should make sure they have proper business computer services in place to handle the integration of this cool product. Read more »


Silvia Varela Sells Travel Experiences as Sherpandipity CEO

Traveling to most cities, especially ones with heavy tourism, often feels inauthentic.  Hotels, museums, theme parks, and other attractions often seem catered to distract or entertain and actually experiencing the authentic aspects of a place a traveler is visiting has become very difficult.

Cool person in technology Silvia Varela wants to solve this problem with her company Sherpandipity.  Sherpandipity sells personalized time with a local expert to travelers who want to avoid the typical tourist experience and truly get the best and unique aspects of a city on their trip instead.  Varela’s strategy to create this experience for Sherpandipity users is to connect them with “Sherpa’s”.  Sherpas are people in a given town, city, or general area that have lived in and experienced the place for quite some time.  Each Sherpa personally guides Varela’s customers on their trip.  Through the help of individual Sherpa’s, Varela’s clients can have unique experiences when visiting different cities or popular tourist areas.  Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending