Computer Support Blog

New aspects of education turn digital every other day it seems.  Test taking, grading, essays, and even college courses in their entirety have all taken advantage of digital advances in the last decade.  However, there is one small administrative detail that has shockingly remained exclusively paper-based through all that time: transcripts.  High school and college transcripts remain paper-based, which is highly inconvenient to both students and administrators.  It increases both the effort and time necessary to both order and process transcripts, as well as sending them between institutions when a student is graduating high school or transferring colleges.  Read more »

Small business owners who don’t have the technical knowledge or the right connections can have a lot of trouble setting up an online store for web-based clientele.  Cool product Volusion provides a complete e-commerce solution for businesses covering every aspect of the process.  Volusion distinguishes itself from its competitors by including every aspect of e-commerce for small business rather than focus on one particular point of it.  Other services provide help with an online POS system, social media marketing, or order processing.  However, these services usually come from separate companies, making the process less convenient and fractured for already-stressed business owners.  Volusion differentiates itself by offering solutions for all of these things in one complete package.  The company wants to be a one-stop solution of sorts and give small businesses one experience for all of their e-commerce dealings.  In theory, this sort of all-in-one solution could reduce the need for business IT support services.  However, in practice, that may not be the case, as people may need tech support to help them learn the ropes of Volusion’s software. Read more »

Food delivery over the Internet is not a new phenomenon.  People have been placing online orders at some restaurants from as early as the 1990’s.  However, ordering food has never been a uniform experience and differences between online ordering systems can confuse or upset customers.  It’s more than likely that people have called phone computer support for help when trying to figure out a food delivery website that they do not have experience with in any way.  Cool person in technology Niklas Ostberg wants to help fix this problem with his website Delivery Hero.  Read more »

Since streaming media and cloud services like cloud computer support have finally reached a level where they are easy to scale, more and more service businesses are using subscription models.  Subscription models allow these companies to provide ongoing services that make it easier for many people to afford.  Many people who otherwise would not be able to purchase certain forms of entertainment or other kinds of services have the chance when a cheaper monthly price becomes standard.  However, many small businesses and startups who want to use a subscription model do not have the proper resources or infrastructure to institute a large automated billing system.  That’s where Krish Subramanian steps in to provide help with his company ChargeBee. Read more »

Infographics have become a very popular medium on social media and on Internet news sites.   Juxtaposing striking images and informative text has proven to be an engaging and effective way of informing the public or promoting an advertising campaign.  However, it takes a lot of skill and research to be able to pump out a quality infographics, and not everyone who needs them has the time to create them.  That’s why cool product Visually exists on the web.  Visually acts as an online marketplace where anyone can commission visual content for an advertising push, awareness campaign, or any other purpose.  Visually has a network of content creation professionals that the site taps into whenever it receives a request for a new piece of visual content.  Visually charges a flat rate for individuals and businesses that use its marketplace.  This pricing plan is in place to avoid disagreements or price fluctuations or changing process as can sometimes happen with design projects.  Visually wants buyers’ experiences to be consistent.  Any interested users who have trouble operating or accessing the Visually website should seek help from an online computer support provider. Read more »

For many years, independent business owners had to spend time learning how to use design tools such as Photoshop if they wanted to create their own business card or letterhead.  With modern mobile technology however, cool people like Ellen Johnston have made it much easier to create a design for a small business that is truly someone’s own.  Johnston founded a company called Makr that creates an iPad app, which provides small business owners with a simple design suite that lets them customize their own paper materials such as business cards, labels, letterhead or anything else.  Johnston works to ensure that the Makr design tools on the iPad app strike a good balance between being simple to use and capable of total customization.  She wants independent crafters and business owners to have no problem creating designs they can claim for themselves regardless of technical knowledge needed for programs like Photoshop.  According to Johnston, no one should ever have to call iPad tech support just to navigate the Makr app and start designing. Read more »

Startups and small businesses, especially ones that are growing or scaling quickly, have no room for wasted time or productivity as they establish themselves in a marketplace.  However, there is always a need for more staff as projects grow and scale increases within a company.  Hiring more staff becomes doubly problematic when a company is trying to hire a significant number of people.  This is due to the fact that the HR department of a company needs to grow before they can accommodate more intake for other departments.  This process hampers growth at an essential time for many businesses.  Read more »

Managing diseases and other conditions more efficiently is one the best advantages of ubiquitous high-level technology.  With computers, tablets, and smartphones everywhere and the advent of cloud technology, it’s easier than ever for people to use technology to their advantage when handling health problems.  One cool person in technology who is helping people do this is Glooko CEO Rick Altinger.  Altinger’s company provides a diabetes management application for mobile phones.  The Glooko app makes managing and keeping track of one’s condition easier and more convenient with the help of mobile technology.  Read more »

Buying a home is a complicated and difficult process if you have no experience with it.  Many first-time homebuyers make mistakes or run into complication and trouble either during the process itself or after they’ve purchased their houses.  It doesn’t make it any easier when the process is different depending on where someone buys their new home, meaning there is no one easy checklist or solution to help first-time buyers.  However, there is help out there thanks to advances in web technology.

Cool product Closing Time is a web-based tool meant to help those inexperienced with the home buying process.  The product provides a checklist to buyers to ensure that they’ve completed every necessary step and are truly ready to close on the purchase of a home.  Just as tech support services provide help and advice to those who are inexperienced with computers, Closing Time provides help and advice to those inexperienced with buying houses or apartments.  Read more »

Companies both large and small use video content in their web marketing regularly.  Including video into a company pitch or business presentation has become commonplace as well. Truthfully, it is not difficult to understand why.  Video engages multiple senses at once.  Because of this, it is more effective at maintaining people’s attention than other forms of media.  Unfortunately, while the medium of video is excellent for marketing and presentation purposes, not every video content provider is high quality.  Firms that make videos for other businesses vary greatly in ability and quality, but that’s where cool person in technology Michael Hyman can step in to help.

Michael Hyman is the CEO and founder of Vidible.  Vidible acts as a video content marketplace for businesses so companies can find stock video footage and video content creation from sellers.  With the Vidible platform businesses can log on whenever they want to search through and choose video content providers.  With everything conveniently in one place, it is much easier to find the most relevant video footage and highest quality video content providers thanks to Hyman’s product.  Any businesses who have trouble navigating the web platform should get help from their business computer services provider to make sure there aren’t any serious technical problems. Read more »