Computer Support Blog

The Internet has made planning vacations far easier in most situations.  Travel websites have made travel agencies redundant and unnecessary for most people.  However, mainstream travel websites tend to focus on the bare bones of a major trip—such as airfare, hotels, and occasionally a few mainstream attractions.  Cool person in technology Gilad Berenstein believes more is possible with the web and that people should be able to plan dream vacations, fully booked with interesting activities, more easily.  That’s why this cool person founded his company Utrip, which uses artificial intelligence to help people plan trips and vacations they are more likely to enjoy.  Read more »

Gamification is becoming a major trend in the worlds of technology and retail.  Gaining points and rewards for your purchases is now a standard practice for many large chain stores or shopping websites in every retail category.  However, most of the time the goal of earning points simply leads to future discounts on more merchandise from the same store.  While customers might appreciate those discounts, cool person in technology Daniel Todd believes that it would be even better if customers could get rewards from shopping that would not be easily attainable otherwise.  Todd’s company Affinity offers retail companies a system where their customers don’t just receive discounts or merchandise from the same store they are already shopping at, but instead receive exclusive and unique rewards donated by celebrities. Under Todd’s system, people can shop at retail locations affiliated with Affinity and earn points for each purchase at each of those stores.  People can then use those points to get special and unique prizes from their favorite celebrities on the Affinity platform.  Users can access Affinity’s shop through the company’s web platform on their computers or mobile devices.  Any users experiencing difficulty while trying to access Todd’s rewards platform should contact a network services provider for help with their connection. Read more »

Making plans and trying to account for and include all of one’s friends is not always a simple task.  Keeping track of one’s own plans is difficult enough in many cases.  Trying to keep track of every friend’s long-term plans as well is pretty much impossible.  Enter cool person in technology Karl Jacob and his new product Hangtime.  Hangtime is a smartphone app that aggregates local events of all types and allows its users to indicate what events they are definitely going to be at and what ones they are potentially interested in attending.  Once a user and all his or her friends are on Hangtime, making plans with other people becomes far simpler.  For example, if a user sees that there is a concert they want to see in their area, that user simply taps to indicate that they are going.  The app notifies any friends also going or interested in the event so that they can contact the user if they want to make plans to attend together.  Anyone who has trouble downloading Jacob’s program from the App Store should contact iPhone tech support for help.  Read more »

Paying for college is increasingly difficult as the price for higher education continues to rise.  Large student loans are now commonplace for college attendees and graduates and in many cases, students take out more than one loan in order to pay for their schooling.  Unfortunately, people in their late teens and early twenties are usually unexperienced at handling debt to multiple organizations.  This situation leads to students often making mistakes or mismanaging the payment of their loans.  Cool product Tuition.io wants to help these students and college graduates by providing them an online platform where they can visualize and manage all their student loan payments in one place.  Students who receive money from banks, the government, and charity organizations can organize their payments to all of them through Tuition.io.  This cool product provides students with a dashboard that combines the data regarding all their loans, preventing students from having to guess or calculate their debt situation on their own.  Any users who have trouble importing their data into Tuition.io will have to contact an online computer support company in order to address the problem. Read more »

Many people have ideas for inventions that they don’t have the time or resources to pursue on their own.  It takes a significant amount of money, free time and access to specific tools and materials in order to bring an invention from pure concept to physical reality.  Cool person in technology Ben Kaufman founded Quirky to help people without the extra time and resources to turn their invention ideas into reality.  Kaufman’s website lets people share their ideas, concepts, and even fully formed plans for new inventions as well as upgrades to items that already exist. These ideas can be for any type of invention, whether it’s a new computer repair tool, kitchen appliance or smartphone accessory.  Kaufman also helps to turn the ideas with the most traction on his website into actual products that make money for their creators. Read more »

Many independent crafters, artists, clothing designers and inventors desire a physical retail location to sell their artwork or products.  Unfortunately, finding affordable and reasonably located retail space is not as easy as it sounds.  Cool product Storefront is an online space that aims to make the process of finding store locations easier for smaller retailers and artists who want to sell their goods.  Users simply log on to the Storefront website and browse detailed listings in multiple cities for different storefront locations.  Read more »

Shipping costs can be problematic for many individuals and small businesses. Transporting very large items can even be cost prohibitive in some cases.  However, cool person in technology Everett Steele has founded Kanga in order to make delivering items less costly.  To accomplish this task, Steele has started using a model that has seen great success in other areas of the tech industry—crowdsourcing.  Companies like AirBnB and Uber have shown that having customers provide services to each other can actually be a viable business model if a company facilitates the exchange properly.  Kanga uses crowdsourcing by allowing people to request delivery services from anyone who has access to the proper transportation.  Once users find others able and willing to transport what they need moved, they can book the drivers to make deliveries through Kanga. Drivers on Kanga can charge less than large shipping companies, making the process far easier on people’s wallets.  Steele’s company takes a small cut of each payment for making each delivery possible.  Anyone who has technical difficulty while trying to schedule deliveries through Kanga should contact a computer support service for immediate assistance. Read more »

For many people, one of the greatest advantages of mobile technology is the ability to find whatever they need when they are out in the physical world.  The ability to look up the closest gas station when someone’s car is running low or finding the nearest ATM when a person’s wallet is thin are some of the greatest advantages of mobile computing.  Cool person in technology Jim Brady founded Earthcomber to push these advantages even further and make it even easier for people to find what they need with their smartphones and tablets.  Earthcomber finds the services and locations that users want to know about automatically.  Brady’s technology uses GPS to detect where people are when using their phones.  Earthcomber then finds the places closest to a user that will be most helpful to them based on their profile.  If users indicate they like to know where the nearest banks are whenever traveling, Earthcomber will automatically find them without them having to search for it.  Users can also set the app to detect things like restaurants, gas stations, hotels or even locations with free Wi-Fi.  If Earthcomber isn’t detecting locations properly for a user, that person should consult a smartphone computer repair professional about the phone’s GPS. Read more »

Radio dramas were once a major part of pop culture.  Countless people tuned in weekly to hear episodic audio performances ranging in genre from crime fiction to sci-fi to romance.  Then, of course, technology moved forward and radio dramas became part of the past. Television became the primary form of entertainment for most people.  In an ironic twist, cool product New Fixtion is bringing back the format of the radio drama, but doing so by using the advantages of the technology that is quickly upending television as the primary form of entertainment in pop culture—the Internet.  New Fixtion hosts a large set of serial audiobooks that feature performances from multiple voice actors.  While a single performer usually reads many audiobooks aloud, New Fixtion provides users with stories performed by actors to create a feel similar to old radio dramas.  New Fixtion wants to bring back the serial audio drama by using the Internet and making these performances available for streaming or download whenever people want.  Anyone who experiences streaming issues while using New Fixtion should seek out a computer tech support service to get help. Read more »

When trying to engage customers, sometimes it’s just as important to let them engage you.  Cool product Zelo offers businesses a unique and interesting way for their customers to interact with them.  Zelo provides a cloud based platform for users to record video messages on a website and have those messages directly delivered to the site’s owner.  Rather than a typical comments section or impersonal email form for users to fill out, Zelo gives customers a chance to express their feelings on camera.  This concept is about as close as most users on the web can get to an in-person customer service experience and could very likely make people feel better about getting their voice heard.  Zelo delivers all video messages recorded with Zelo on the website directly to any inbox that a site owner dictates.  Owners can review all the recorded messages at their leisure.  Any customers who have problems recording video on a site using Zelo should investigate to see if their webcams need PC repair. Read more »