Computer Support Blog

No one likes going to restaurant and having to wait to sit down at a table.  It’s even worse when disorganization or inefficiency makes the wait longer than it needs to be.  Cool product in technology NoWait is a service that uses smartphones to help restaurants seat people more efficiently and quickly.  By making the seating experience better for customers, NoWait is helping both the restaurant patrons and restaurant management.  Read more »

One of email’s biggest limitations is the fact that only smaller files are transferable through attachments.  One of the reasons that cloud storage services have had such success as products in office-based situations is that workers can’t send larger files through email.  Cool person in technology Mike McEvoy runs a company that has made a product that allows people to send files of unlimited size to one another as easily as they send emails.  McEvoy’s product, Scayl, works just like an email messaging system, expect that it allows people to send files of unlimited size through attachments.  Whereas email will prevent people from sending very large files or giant folders of data, Scayl gives people the ability to share any amount of data with their colleagues or clients quickly and simply.  McEvoy’s product could make life easier for many people working in media and technology.  Any interested users who have trouble while trying to download McEvoy’s program from the Scayl website should find a remote tech support service to assist them. Read more »

Brands of all types have made social media marketing a priority in the last several years.  From large corporations to small mom-and-pop businesses, companies have turned to sites like Facebook, Twitter, Tumblr, Pinterest and Instagram to promote their product and remain in the public eye.  Social networking has become an important part of strategy for many companies in the current environment of the business world.  However, social media presence works primarily as a way to remain in the public consciousness and less so as a direct route to sales or new customers.  Soldsie is cool product in technology that may start changing that situation for many businesses.  With Soldsie, companies can sell their items and services directly from their social media pages on Facebook and Instagram.  Rather than link to outside promotions or simply post marketing material, businesses can pull in new customers right on their social media pages and sell their products directly.  With Soldsie, brands can use Facebook not just as an avenue for advertising and branding, but potentially as a direct source for revenue as well.  Any companies unsure of how to manage their social media pages should make sure they have good business IT support before using this cool product. Read more »

Small independent retails stores local chains face an uphill battle when trying to compete with national chains and large corporations.  Bigger companies can hire large teams to manage social media and email campaigns on the web for branding and marketing purposes. However, many small retail businesses do not have the personnel or time to dedicate to online marketing.  Cool person in technology Ted Teele founded his company SnapRetail to help independent retail stores maintain an online presence without having to dedicate many resources to the task.  Teele’s company provides stores with a social media and email platform that uses well-known promotional tactics and marketing concepts to provide small retail businesses with email and social media campaigns that they can set up easily. SnapRetail actually gives shop owners pre-created promotional templates and social media posts that only require minor customization.  Shops can schedule these prefinished emails and social media posts for weeks at a time using the SnapRetail dashboard.  Using Teele’s product, one person can manage long-term online campaigns with minimal effort and time involved.  Any storeowners who are unclear on the basics of social media sites will want to speak to a business computer services company to learn about the issue before trying Teele’s service. Read more »

Selling artwork or photography is not an easy profession.  Finding interested buyers, promoting one’s work and finding a viable model for distribution are all obstacles for visual artists trying to make a living off their work.  The Internet provides an opportunity for photographers to reach a wider audience and sell more pieces, but setting up the infrastructure needed to do those things is not always part of an artist’s skillset.  Cool person in technology Matt Munson has created Twenty20 in order to solve this problem.  Twenty20 is an online marketplace where graphic artists and photographers can sell their work with little to no technical expertise.  Twenty20 lets users create galleries where they offer the public either digital copies or physical prints of their work.  Munson’s company handles the printing and shipping of each physical item and splits the profit of each sale with the artists on the site.  Read more »

People often find themselves in unfortunate circumstances when traveling with their cellphones and ending up with no signal.  When driving long distances or heading to remote locations without wireless network connections, smartphones essentially turn from incredible tools of communication into fancy paperweights. However, there is now a cool product in technology called FireChat that allows users to chat wirelessly on their smartphones without any Internet connection.  FireChat is a smartphone application that uses a proprietary technology called “mesh networking”. Mesh networking lets smartphones communicate with other mobile devices in proximity even when there is no Wi-Fi or mobile signal connection available.  FireChat does not completely replace the need for an Internet connection or allow users to text people from very long distances without a connection.  Still, this smartphone app has many potential applications for consumers who travel.  Read more »

Therapy and professional psychological help can be very beneficial to the long-term mental health of many people.  However, certain factors often prevent people from seeking the help they need when it comes to psychological matters. People often feel embarrassment over their difficulties at first and don’t want to take steps to address whatever issues they may be facing.  Cool product Talkspace wants to use a web-based chatting system to address this problem and provide people with therapy online.  With this cool product, people can anonymously log in and seek help from professional doctors from any computer or smartphone.  The first few exchanges with a therapist are free to determine if a user is comfortable with a specific doctor before continuing.  Talkspace encourages users to ask about almost anything, (although they do direct any life-threatening issues to a suicide prevention hotline).  Each therapist on the website is a professional who has extensive experience treating patients for a variety of problems.  Anyone who has trouble accessing the chat system on Talkspace with any of their technological devices should seek home tech support for help with connecting.  Read more »

The Internet changed the nature of healthcare in many ways and one of the biggest ways was the amount of medical knowledge available to the general public.  Sites such as WebMD have allowed people to save time by checking for medical information and advice about minor and major health issues.  Online medical sites have even saved lives in some cases by giving people information that alerts them to potential health problems they could have without realizing it.  Furthermore, sites like WebMD help people with chronic medical conditions deal with issues by allowing them to learn more about how to handle their health problems appropriately.  However, when children experience serious medical issues and have trouble understanding, online medical sites aren’t much help to them.  Places like WebMD explain things in advanced language and use terms that children will not understand generally.  That’s why cool person in technology Dr. Kim Chilman-Blair founded Medikidz.  Medikidz provides children with a medical website that explains different medical conditions to them in ways they can understand.  Anyone with a child who wants explore the Medikidz website but can’t seem to connect to the web will want to see if they can get home network support to fix the issue. Read more »

When people decide to start building their families, they have to take into consideration an immense amount of information.  One of the biggest concerns with having children are the potential risks involved regarding genetic disorders.  Cool product Counsyl helps potential parents determine whether their children would be at risk for any of these disorders.  Many people have elements in their DNA that create a higher risk for their children to have genetic conditions, even if they do not have any issues with their own bodies.  Counsyl allows people preparing to have a family to assess the risk that their children might inherit any conditions.  Read more »

Academic journals require more effort to manage properly than many people outside the academic and research worlds realize.  Managing the process of peer reviews, organizing all submitted research, designing the layout of the journal and finding a means of publication are all very time-consuming activities.  To further complicate the matter, most academic and research journal editors work full time jobs at universities on top of their editorial duties.  Now, cool person in technology Brian Cody has founded a company that wants to help journal editors manage their duties more efficiently.  Scholastica is Cody’s platform for creating and maintaining academic journals online.  With Scholastica, editors can keep track of all works submitted to their journal, manage the peer review process in real time, and publish approved papers quickly and efficiently.  Cody’s goal is to provide professional academics with the tools to maintain a high quality journal online easily.  He also wants academics to be able to do so without needing extensive technical expertise.  Any academics who have difficulty publishing with the platform should make sure to contact a remote computer support service. Read more »