Computer Support Blog

Crowdfunding is one of the biggest innovations the web has provided to small startups and independent artists in recent years.  The biggest crowdfunding sites, such as Kickstarter and Indiegogo, support all types of crowdfunding campaigns, whether they be for a technology product, a video game, an independent film or even a theater production.  However, it is also very easy for projects to become lost on these larger sites. People aren’t just competing with others in their field for attention and support, but also projects in many other areas.  Cool product in technology Musicraiser is a crowdfunding site designed specifically for musicians.  By keeping the type of crowdfunding projects listed on the site limited to only music-related campaigns, Musicraiser gives individual artists and bands a better chance at achieving notice from fans.  Read more »

Apartment hunters have always had to be wary about the properties they visit when looking for a place to rent.  While somewhere may seem perfect on the surface, there are numerous cases of bad landlords and neighbors making life difficult for renters.  While once can evaluate the quality of a living space without much trouble, it’s not possible to judge a landlord or property management company after one or two meetings with them.  It’s also impossible to know if they people you live next to will respect your needs and preferences as a neighbor.  Cool person in technology Eric Wolfe is helping people avoid these problems with his company Swapt.  Swapt is a website where renters can review places to live in cities from across the United States.  In many ways, Wolfe’s service is essentially a Yelp!-style site for apartment buildings and rental properties.  Users can leave detailed reviews and rate the places that they have lived in order to help others make informed decisions about where they want to rent.  Anyone who experiences technical problems while going on this cool person’s site and trying to leave a review may require home tech support services. Read more »

While smartphones have been a major help to professionals that constantly have to multitask since their inception, they are far from perfect in their productivity functions.  Having to juggle several different apps and services to prepare for work, client meetings or other professional events can be a major hassle.  Users commonly have to switch through email, document editing, maps, contact information apps and web browsers to complete all the tasks that prepare them for a meeting.  Cool product in technology Lowdown is an app that combines many of these services in one streamlined experience for professionals.  Lowdown looks to make it easier for people to be prepared using only their mobile devices and remove the difficulties of managing so many different apps and services to complete tasks.  Read more »

Customer service is important to any company’s long-term reputation as it increases customer retention and improves a brand’s image over time.  Making customer service difficult for users can be a death knell for many companies, especially young startups.  Growth is essential to business and it is hard to grow if customers are unsatisfied and not spreading positive word about the brand.  However, many companies are still relying on old, out-of-date methodology.  Many businesses require mobile customers to contact customer service not in their own app, but through a separate website optimized for desktops.  Cool person in technology Abinash Tripathy believes that customer service needs an update due to the prominence of mobile technology.  As mobile technology becomes increasing influential and popular, it only makes sense for mobile customers to be able to make customer service inquiries directly through the apps on their smartphone or tablet.  Tripathy’s product HelpShift aids companies in making that possible for their own customers.  Read more »

Cloud services are advancing impressively with time and cool person in technology Nikola Bozinovic is pushing them further than ever with his product, MAINFRAME2.  Bozinovic’s service runs any Windows software in the cloud and lets people access and control that software through their browsers.  Users who own Macs, Linux PCs and Google Chromebooks can now run and access any Windows software they choose with Bozinovic’s cloud-based product.  MAINFRAME2 connects people through a simple browser interface that lets users run and interact with whatever Windows programs they want.  Since MAINFRAME2 is cloud-based, users can access their apps and data from anywhere at any time. Bozinovic is making the complete vision of cloud-based computer technology a reality for everyone, allowing people to run any app they want regardless of their local hardware.  If anyone has problems logging into this cool person’s service online, a cloud computer support company may be able to help determine what is causing the difficulty. Read more »

While YouTube does act as a platform for promoting stars and brands in other media such as television, movies, sports, music and video games, there are many people now who have gained influence and popularity in pop culture purely from releasing YouTube videos themselves.  Many people have developed informative and entertaining web series that gain thousands of views every week on their YouTube channels.  Some of the most popular YouTube personalities include the host of SciShow Hank Green, host of PBS Idea Channel Mike Rugnetta and popular video game bloggers the Game Theorists.  These channels receive hundreds of thousands of views for their videos and have developed fan bases that rival many other forms of media.  Cool product in technology FameBit wants to connect popular brands with these YouTube personalities in order to work out marketing deals or endorsement campaigns.  On FameBit companies can search through available “YouTubers” and check the size and makeup of their audiences before contacting them to work out a deal.  Any company that wants to use FameBit but is having trouble signing up or viewing listings might have a connection issue requiring help from a network service provider. Read more »

Reinforcing good behavior in the classroom is one of the most effective ways to get students to perform well in school.  However, creating a workable system to promote and reward positive behavior can be difficult for many teachers.  Finding a way to keep track of students’ actions over time so they can earn positive reinforcement requires a significant amount of work when teachers already have a significant amount of responsibilities.  In addition, students may get confused difficulties if every teacher in the school uses a different system, decreasing the likelihood that students will keep any sort of rewards system in mind when thinking about their actions.  Cool person in technology Matthew Rubinstein wants to fix these problems with his app LiveSchool.  LiveSchool presents teachers with a unified system for rewarding their students with the help of mobile technology.  Using a mobile device such as an iPad, teachers can easily mark when their students do something positive to earn “points”.  Rubinstein’s app keeps long-term track of every student’s points.  Kids can then use these points to cash in for rewards and incentives customized by the teachers themselves.  Any teacher who has issues while trying to use the LiveSchool app may have a broken device needing tablet computer repair. Read more »

There are many private pilots who fly small planes across short distances in the United States as a hobby.  However, these private pilots have to spend a significant amount of money to take part in their passion.  The many costs associated with private flying can be a deterrent to doing what many pilots love.  However, cool product in technology Flytenow is hooking these pilots up with enthusiasts who can ride with them and share the cost of a flight.  By connecting passengers with pilots who want to fly more, Flytenow is allowing pilots to save money by sharing the cost of fuel and other expenses and giving civilian enthusiasts a chance to have a unique flying experience.  Read more »

Teachers want to give their students every tool necessary to make their education worthwhile and help them succeed.  Cool person in technology John Runkles created Bulb in order to help teachers make assignments and lessons more engaging for their students.  Bulb is an online publishing platform designed specifically for use by both teachers and students.  With Bulb, users can create elaborate reports and posts using text, images and video and post them online in a convenient easy-to-read fashion.  Using Runkles’ product, teachers can create supplemental lesson plans for online consumption using mixed media and post them online for students to see.  In response, students can create their own posts on Bulb, easily publishing assignments online as response posts with the ability to use mixed media just as their teachers do.  With Runkles’ product, students and teachers have access to one simple platform that gives them a multitude of ways to create lessons and respond to them accordingly. Students or teachers who have problems setting up free accounts with Bulb should find a computer tech support provider for help. Read more »

YouTube revolutionized the web when it popularized the idea of user-generated content powering a large social media site.  However, YouTube just supports one medium of user-generated content—video.  Wattpad is a cool product in technology that wants to do what YouTube did for user-created video, but for creative written works instead.  With Wattpad, people upload their stories for popular consumption on the website and mobile app.  Just as YouTube videos are free for the public, so are all works posted by Wattpad members.  Wattpad contains works from many different genres, ranging from crime drama to science fiction to creative nonfiction.  Users can read and react to any story on the site by leaving comments, ratings or marking stories as favorites.  Readers can read stories via the cloud or download the text for offline viewing on the Wattpad mobile application for tablets and smartphones.  Any users who have issues getting their chosen stories to download to their Wattpad library may need mobile tech support for their devices.  Wattpad also keeps track of how many people view a text and download it so writers can see the reach their work has on the service. Read more »