Computer Support Blog

Voice control is a growing trend in the smartphone arena.  Both of the two biggest smartphone operating systems—iOS and Android—have voice-activated virtual assistant features built in to their system (Siri and Google Now, respectively).  However, these virtual assistants often don’t work within many specific applications, limiting how many actions they can actually perform.  This is why cool person in technology Stuart Patterson is making virtual assistant style voice control available for individual mobile applications with his company Xtone.  Consumers have responded well to the ease-of-use presented by Siri and Google Now, so Patterson sees an opportunity for app creators to transplant that experience into their own mobile software.  Patterson targets Xtone’s services at small and medium-sized app developers who want to add a Siri-like experience to their product.  Xtone’s own website lists various potential applications of such a feature.  One could use Xtone’s technology for booking hotels and rental cars quickly with a travel app, transferring money or paying bills with a banking app, or even connecting to an online tech support service when you have trouble operating an app.  While virtual assistants like Siri and Google Now can only let you open certain programs or access specific OS commands by voice, Xtone’s technology lets people commit these essential tasks the same way. 

Xtone provides companies and developers with the software to integrate their voice technology into a mobile app.  Patterson’s company does not integrate voice control into other software themselves.  This is due to the wide variety of potential forms a voice-activated virtual assistant can take depending on the app that features it.  For example, one cannot apply the same voice commands to a healthcare app as to a finance app.  Xtone providing their software as a service means that you will need to hire more developers or smartphone PC support workers if you don’t have enough experience integrating voice technology.

Patterson’s career before Xtone was full of similar leadership roles.  One might even call him a serial CEO.  He was first CEO of Speechworks, another voice recognition software company, in the late 1990’s and early 2000’s.  After that, he spent time as chief executive officer of Agion Technologies, Equilibrium Solutions Corp. and Nexamp, Inc.  Patterson’s impressive record and leadership experience will likely serve him well as he continues to direct Xtone.

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Filed under: business, smartphone