Computer Support Blog

Online reviews are extremely important to small businesses that don’t have the massive advertising resources of large corporations.  In the days before the Internet, restaurants and local service providers would depend heavily on word of mouth and hope that customers would tell others of their positive experiences.  Now, with online review sites, it’s easier than ever for customers to relay their experiences with a company to as many people as possible all at once.   That means that each online review, positive or negative, can have a major impact on a small business trying to grow.  Cool product in technology Review Trackers is helping these businesses keep track of all the reviews they receive online and manage them accordingly. 

Review Trackers gives companies a private customized dashboard that they can access whenever they want. Each dashboard contains complete information on the online reviews a business receives across numerous different websites.  Review Trackers can collect reviews from up to fifty different review sites according to the information on their own website.  Some of the sites include Google Plus, Foursquare, Citysearch and TripAdvisor.  If a business has issues connecting their accounts from any of these sites to their Review Trackers dashboard, they might have connection problems requiring online tech support.

Businesses can also set up Review Tracker to notify them every time a new review goes live online.  With this cool product, companies can immediately know whenever customers are talking about them online.  This feature can be especially helpful for dealing with certain types of negative reviews, as it gives businesses the best chance to respond in a timely manner.  Review Trackers can send notifications directly to a mobile device so users can receive them no matter where they are at the time.  Anyone who believes that his or her phone is not properly receiving notifications might need mobile computer repair.

Review Trackers is particularly useful for businesses that run multiple locations.  Owners can easily keep track of whether each location is holding up to adequate standards by using the online reviews as a metric.  Users can see all the appropriate information in one place and quickly act if they find a location is not performing well for its customers.

To learn more about Review Trackers, go to http://www.reviewtrackers.com/.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

Media Relations
pr@rescuecom.com
1-315-882-1100

Filed under: small business, startups