Spill CEO Heidi Allstop is Crowdsourcing Counseling on the Web
Crisis support and counseling can save lives. However, not everyone has support for when they are in a difficult life situation and need advice. Someone might not be comfortable speaking to someone else about their issues without anonymity. Heidi Allstop, a cool person in technology, has found a way for people who need help and life advice to get support online confidentially through her website SpillNow.com. Allstop is the CEO of Spill, the company that runs SpillNow.com, and she has built the site in hopes that those who need help can find an easy way to access life advice and support from others even if they are uncomfortable giving up their identity. Users “spill their guts” as the site refers to it, posting descriptions of their situation and then asking advice of the larger community. Others can respond, also anonymously, giving them advice on what to do or even just emotional support based on their situation. Allstop has made sure the site has guidelines regarding users’ responses to avoid intentionally rude or offensive posts. Find computer support if you want to try the website but run into trouble posting or replying.
Allstop is relatively inexperienced in the business world for an entrepreneur. Still, when she struggles during college, she lamented the lack of an easy platform to get advice without having to seek a professional. This experience convinced her that building a widely available online platform for life advice would be beneficial to many. Allstop also worked at a crisis-counseling center both while she attended college and after graduating. Allstop’s work as a crisis counselor also influenced her choice to create SpillNow.com and likely still influences how she runs the site on a regular basis.
Allstop has split SpillNow.com into several sections for navigation. She divided the site into these sections based on what sort of advice a person is looking for and what their life situation is at the moment. Sections include areas for advice with college life, entrepreneurship difficulties, high school issues, and general emotional distress. This allows would-be responders to navigate the site and find the posts that are most appropriate to reply to given their own situation. Those who find website navigation difficult should seek PC tech support to learn.
Allstop’s drive to succeed paid off despite her lack of past business experience. Techstars, a startup accelerator program, accepted her and helped her grow Spill to its current state. This cool person person’s determination and willingness to take hold of opportunity have made Spill a success even without the typical business background one might associate with a startup CEO.
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