Computer Support Blog

Every salesperson knows that repeat business is invaluable when it comes to long-term revenue gains.  Creating a strong customer base with people who consistently come back to the same company for what they need forms a foundation that allows businesses to grow.  Whether the business is a restaurant, office computer repair company, plumbing service or retail shop, this principle remains the same.  Creating repeat customers is one of the most profitable things a salesperson can do for his product and company.  Cool person in technology Kevin Dykes believes he can help online businesses increase their customer retention rates with his new service RetentionGrid.

Dykes’s software offers online companies a program that can help them identify the customers most likely to provide repeat sales.  RetentionGrid analyzes data from a company’s customer base. The product then processes that data to supply businesses with insights regarding which customers are most likely to come back.  This information can then help companies with their advertising and targeting, as they will know which clients are potentially most valuable to them.  Businesses must use an online web store service to integrate Dykes’s product into their sales and analytics.  Supported services for RetentionGrid currently include Shopify, Bigcommerce, Tictail, and Amazon Webstore.  Those who have trouble connecting to any of these services with RetentionGrid software need to make sure they have office computer support available to help them.

RetentionGrid does not only give businesses insights into possible repeat customers.  Dykes’s product also provides analysis as to when particular customers may want to buy.  The software will even provide automated updates to salespeople when the timing is best to contact or advertise to a particular client. If a company sells multiple products, Dykes’s software will even indicate to salespeople which items have the best chance of making a repeat sale with a customer based on previous data.

Before becoming CEO of RetentionGrid, Dykes spent his career building several different startups.  His formed his first startup, USCreative.com, in the late nineties.  He also founded @vibe Media, ScaleUp Technologies, and rules.io during the following decade.  Dykes helps younger entrepreneurs benefit from his extensive experience building companies by also acting as a mentor in the Startupbootcamp program.  Technology entrepreneurship has been Dykes’s life until now and RetentionGrid is another step in a prolific career.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman
CEO
david@rescuecom.com
1-315-882-1100

Filed under: business