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Tech Support Blog

Tech Support Blog

Most Reliable Back-to-School Technology: 2016 Semi-Annual Computer Reliability Report from RESCUECOM

photo Computer%20Reliability%20Report_zpswxpuzbl6.pngThe beginning of a new school year is upon us once again, meaning you need to make some very important choices, including purchasing the computer or tablet you think will ensure the most success in school for yourself or your child.  Whether you are going off to your first year of college, in high school, or the parent of a school-aged child, you want to be able to rely on your technology for the entirety of the school year and beyond. Read more »


AnswerDash Simplifies the Search for Website Info

photo 0000AD_zpsnq8regrc.pngMost people who have questions browsing a website attempt to find the answer through trial and error, resorting to searching the Internet when they cannot find it.  The FAQ section on most websites is rarely helpful, and the map on how to navigate the site is usually isolated from the site itself.  It is often difficult to find what you want to know where it would make sense to be, and this is a dilemma a startup called AnswerDash hopes to resolve.  Essentially, it has produced a question-and-answer technology that a company can embed within its website, allowing users to find answers more easily, while clients gain insights into their users’ behaviors and can adapt customer support accordingly. Read more »


Create Engaging Content Online with Smore

photo 00000Smore_zpscczth9mx.pngNewsletters and flyers have long been a trusted and widely used method of getting news out locally, and it is even more effective through use of the Internet.  People can now put together an engaging, eye-catching notice in a way that gathers much more of an audience than canvassing neighborhoods instantly, particularly through social media.  Smore is a startup that works to make the creation and online distribution of flyers and newsletters easier while ensuring a larger audience. Its developers tout it as a means of taking promotional material to the next level with built-in tools that make spreading your message fast and effective. It also boasts a simple, user-friendly format that enables anyone to create something that looks professional with little to no design experience. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending