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Tech Support Blog

RESCUECOM Learns More about Dealflicks from Co-Founder Sean Wycliffe

RESCUECOM released an article about new startup Dealflicks recently, which allows users to purchase discounted tickets at movie theaters for showings with low attendance.  To follow up, RESCUECOM interviewed Dealflicks’ co-founder Sean Wycliffe about the company’s history and current strategies.  Read more »


Highlight Automates Social Networking

Social networking websites and apps have changed a lot about how people interact, both online and in the physical world.  People make their information readily available online through public profiles on many different sites.  Because of this reality, people can find out much more about those they meet as many details about a person are available in their numerous online profiles.  Social networking has also changed professional networking.  People use sites like LinkedIn to find potential business contacts that could be helpful to them and for investigating contacts they’ve already met at events like conferences.  However, this level of convenience isn’t enough for cool product in technology Highlight.  Highlight believes social networking can be easier still—automatic even.  With this cool product, people can connect with others just by walking by them on the street or being in the same building.  Highlight uses GPS technology within people’s smartphones to locate and identify people that users may want to connect with when they are nearby.  Anyone who has a malfunctioning GPS function in his or her mobile device will need smartphone computer repair before he or she is able to take advantage of Highlight. Read more »


Curbside Adds Drive-Through Service to Retail Stores

Convenience is becoming a key aspect for many traditional retail stores.  As brick-and-mortar stores continually add online and mobile components to their business models, finding ways to make the retail experience easier for customers is essential.  Cool product in technology Curbside offers retail stores an opportunity to do exactly that by letting customers pick up their purchases as if they were going through a drive-through at a fast food joint.  Many retail companies have pick-up options where a customer can buy an item online and pick it up at a nearby store that day.  Curbside collaborates with these retail stores and aggregates all of the different stores’ services into one convenient mobile application.  By using Curbside, customers do not have to navigate through numerous websites to place individual orders for pickup at different stores.  Users can easily find items for pickup at many different stores and purchase them from within the app itself.  People can even do this when they are already out shopping since Curbside is a mobile application available on Android devices and iPhones.  Anyone who has issues while trying to download the app should find a mobile tech support provider for assistance. Read more »


What is a Windows App?

When Microsoft released Windows 8 in 2012, it made many significant changes to how users interacted with the operating system when compared with previous versions of Windows.  One of the most significant changes that occurred was the addition of “Windows Apps”, which users launch from an entirely new interface, unrelated to common “desktop” interface with which most people have familiarity.  There is a lot of confusion over the nature of both Windows Apps and the “Modern” interface that users launch them from, even almost two years after the initial release of Windows 8.  Read more »


RESCUECOM Speaks to Chris Campbell About Review Trackers

Recently, RESCUECOM posted an article on this blog about new startup Review Trackers, which helps small businesses keep track of their online reviews and analyze them to adjust their strategies.  Since we posted our first article, RESCUECOM has had the chance to try out the Review Trackers software for ourselves and speak to the company’s founder, Chris Campbell, to gain further insight into the company’s product and history. Read more »


Dealflicks Gets Consumers Discounts on Movie Tickets

While going to the movie theater is a favorite pastime of couples and families looking for a night of fun, the price of doing so has driven many people away from movie theaters in recent years.  In many areas, going to see a movie while also purchasing popcorn and drinks can cost upwards of sixty dollars for a family of four.  The cinema is no longer an economical form of entertainment for many people.  The lack of attendance doesn’t help movie theaters stay in business either.  Cool product Dealflicks has a solution that can benefit all involved parties.  This cool product acts as a way for customers to get discounts on movies while also helping theaters fill seats that would otherwise remain empty.  Read more »


Chromatik Helps People Learn New Music with Their iPhones and iPads

Learning music as a hobby can be a difficult task.  Mastering an instrument and learning new musical pieces takes a lot of time.  Many people have busy schedules and find that taking the time to practice their instruments is difficult unless they have constant access to new material and easy ways to learn it.  Cool product in technology Chromatik is an iPad and iPhone app that aims to help hobbyist musicians learn new songs daily.  Chromatik sends users a new piece of digital sheet music every day.  The app also provides several helpful learning tools to help people learn and play the music they receive.  Not only can amateur musicians easily read high quality sheet music off their mobile devices with Chromatik, but they can also use the built-in metronome and reference tracks that Chromatik provides to learn the music accurately and quickly. Read more »


What is Micro-USB and Mini-USB and What Do They Mean to You?

USB, or Universal Serial Bus, is one of the most common connectors users encounter when working with computer technology. People use USB cables to charge their devices, transfer data and connect accessories.  However, there is often confusion over the different types of USB ports that different devices use.  This situation can cause confusion in the space of mobile technology especially, where many consumers are still unaware of what “Micro-USB” and “Mini-USB” ports are and the differences between them.  Read more »


What is a Solid State Drive and What Does It Mean to You?

For decades, the hard disk drive has been the key aspect of a computer that keeps users’ information and data saved for later access. Without a hard drive to store someone’s files and operating system, a computer cannot function.  Unfortunately, all sorts of technical issues have plagued hard drives over the years.  While people can store more information on their computers and access it faster than ever before, hard drives still fail due to mechanical issues.  Even if a data recovery service can retrieve a user’s files once a hard drive has malfunctioned, the part itself is commonly broken and unusable afterwards.  Fortunately, a new technology can replace the standard hard drive and significantly reduce the occurrence of these issues for many users.  That technology is the solid state drive, or SSD for short.  Read more »


What is Google Glass and What Does it Mean to You?

Google Glass is one of the most hyped new pieces of consumer technology to debut over the last several years.  Many people have spoken about it being revolutionary, while others have already written it off as a fad.  However, there are still millions of people who don’t quite understand the exact nature of Google’s new tech device.  Google Glass is a mobile computer that people use while wearing it on their face like a pair of glasses. The device projects images onto the backside of the glasses so whatever apps, videos, or websites a person is viewing appear directly in front of their eyes.  People use a combination of their voice, eyes and a small touchpad on the side of the glasses in order to control the device.  Any users who have trouble handling these controls can get help from a Google Glass support provider. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending