Computer Support Blog

Finding available public parking is extremely time consuming, especially in larger cities.  Many people know what it’s like to account for extra time when traveling due to uncertainty about if and when they will be able to find a parking space.  Public parking is very limited and demand is usually very high.  Cool product in technology Parko wants to be the solution to finding vacant parking spaces fast and simply.  Parko uses large amounts of crowdsourced data in order to track where there will be available parking spaces at any given time of day.  This cool product will direct people to where they have the best chance of finding an open space when driving into a city.  Parko generates a color-coded parking availability map to guide users to areas where parking is most likely available at any given time.  People don’t have to waste time driving around endlessly in circles when they can use Parko to determine the best place to look for parking when they need it.  Parko is available as a mobile app to users on iOS devices and anyone who has trouble downloading the app may need Apple tech support for his or her device. Read more »

While the public often idolizes individual scientists, research and scientific progress is often a collaborative process.  Scientists need the ability to share data and insights with each other quickly in order to move the process along.  What complicates this need is that it is also necessary for scientists to keep their research data safe.  They can’t simply make their data open and available to anyone.  They can only share with the colleagues with whom they already collaborate.  Stirplate.io is a cool product in technology that aims to satisfy both these needs in helping scientists store and organize their research.  This cool product is a cloud storage service designed specifically for the needs of scientists when dealing with research data.  Sirplate.io lets scientists store their research in the cloud securely, but also adds sharing options that are essential in helping researchers to collaborate.  Sitrplate.io locks down all data so only researchers can access it in the cloud when they want, but the cool product does allow users to flag specific data sets for sharing with colleagues that are also on Stirplate.io.  Any users who have problems connecting to the service and viewing their data sets may have hardware or connection issues requiring help from a cloud computer support company. Read more »

A major issue within the world of education is the relationship between educators and school administration.  There is an occasional disconnect between teachers and school officials due to misunderstandings and perceived lack of support from the other side.  Teachers would be better off with an effective way to receive constant support and communicate their specific goals in the classroom as they understand them.  Officials would benefit tremendously from a way to keep track of all teachers in an organized manner and provide continual feedback on specific issues.  Cool person in technology Jason DeRoner has developed a tool for teachers and school administrators that accomplishes these things with TeachBoost.  TeachBoost is a platform that gives teachers and school leaders constant access to each other.  DeRoner’s service works as an organizational tool for administrators and teachers as well as a means of communication.  Teachers have access to support from school leadership whenever they have a specific issue, as well as the ability to view their own development as educators through the eyes of their bosses.  Schools that have any issues integrating TeachBoost into their systems can get help from a professional IT support provider. Read more »

While the Internet powers most everything we do on a day-to-day basis, it also makes it possible for a number of invasions of our privacy to occur on a regular basis. RESCUECOM is releasing a series of articles, of which this is the first, that will examine privacy issues people face online and demonstrate methods people can use to prevent invasions of their online privacy.  Read more »

Crowdfunding is one of the biggest innovations the web has provided to small startups and independent artists in recent years.  The biggest crowdfunding sites, such as Kickstarter and Indiegogo, support all types of crowdfunding campaigns, whether they be for a technology product, a video game, an independent film or even a theater production.  However, it is also very easy for projects to become lost on these larger sites. People aren’t just competing with others in their field for attention and support, but also projects in many other areas.  Cool product in technology Musicraiser is a crowdfunding site designed specifically for musicians.  By keeping the type of crowdfunding projects listed on the site limited to only music-related campaigns, Musicraiser gives individual artists and bands a better chance at achieving notice from fans.  Read more »

Apartment hunters have always had to be wary about the properties they visit when looking for a place to rent.  While somewhere may seem perfect on the surface, there are numerous cases of bad landlords and neighbors making life difficult for renters.  While once can evaluate the quality of a living space without much trouble, it’s not possible to judge a landlord or property management company after one or two meetings with them.  It’s also impossible to know if they people you live next to will respect your needs and preferences as a neighbor.  Cool person in technology Eric Wolfe is helping people avoid these problems with his company Swapt.  Swapt is a website where renters can review places to live in cities from across the United States.  In many ways, Wolfe’s service is essentially a Yelp!-style site for apartment buildings and rental properties.  Users can leave detailed reviews and rate the places that they have lived in order to help others make informed decisions about where they want to rent.  Anyone who experiences technical problems while going on this cool person’s site and trying to leave a review may require home tech support services. Read more »

While smartphones have been a major help to professionals that constantly have to multitask since their inception, they are far from perfect in their productivity functions.  Having to juggle several different apps and services to prepare for work, client meetings or other professional events can be a major hassle.  Users commonly have to switch through email, document editing, maps, contact information apps and web browsers to complete all the tasks that prepare them for a meeting.  Cool product in technology Lowdown is an app that combines many of these services in one streamlined experience for professionals.  Lowdown looks to make it easier for people to be prepared using only their mobile devices and remove the difficulties of managing so many different apps and services to complete tasks.  Read more »

Customer service is important to any company’s long-term reputation as it increases customer retention and improves a brand’s image over time.  Making customer service difficult for users can be a death knell for many companies, especially young startups.  Growth is essential to business and it is hard to grow if customers are unsatisfied and not spreading positive word about the brand.  However, many companies are still relying on old, out-of-date methodology.  Many businesses require mobile customers to contact customer service not in their own app, but through a separate website optimized for desktops.  Cool person in technology Abinash Tripathy believes that customer service needs an update due to the prominence of mobile technology.  As mobile technology becomes increasing influential and popular, it only makes sense for mobile customers to be able to make customer service inquiries directly through the apps on their smartphone or tablet.  Tripathy’s product HelpShift aids companies in making that possible for their own customers.  Read more »

Electric light is such a basic aspect of everyday life that people generally take it for granted.  Light is a constant to most people in that they never question the way it fills their homes or the effect it can have on their moods.  However, cool product in technology LifX is making light in the home dynamic and giving users control of it.  With LifX, people can alter the color, brightness and quality of the light in their house with a few simple taps on their smartphones.  People can adjust their light to match their needs of whatever is happening in their homes at the time, whether it be work, relaxation or a party.  Any time someone wants a change, that person can simply open up the LifX app and adjust their light accordingly.  This cool product gives users access to over sixteen million colors, according to the LifX website.  Users can fine-tune the light in their homes to match their mood or to help change it, if they so wish.  Any users who have trouble adjusting their LifX light bulb with their smartphone may require smartphone computer support assistance.  Read more »

Cloud services are advancing impressively with time and cool person in technology Nikola Bozinovic is pushing them further than ever with his product, MAINFRAME2.  Bozinovic’s service runs any Windows software in the cloud and lets people access and control that software through their browsers.  Users who own Macs, Linux PCs and Google Chromebooks can now run and access any Windows software they choose with Bozinovic’s cloud-based product.  MAINFRAME2 connects people through a simple browser interface that lets users run and interact with whatever Windows programs they want.  Since MAINFRAME2 is cloud-based, users can access their apps and data from anywhere at any time. Bozinovic is making the complete vision of cloud-based computer technology a reality for everyone, allowing people to run any app they want regardless of their local hardware.  If anyone has problems logging into this cool person’s service online, a cloud computer support company may be able to help determine what is causing the difficulty. Read more »