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Tech Support Blog

Tech Support Blog

Marcelo Loureiro Created SpinLister to Help Facilitate Bike Rentals

Cycling is becoming a very popular form of transportation for many people, especially those who live in urban areas like New York or Chicago.  Environmental concerns, intense amounts of traffic, and parking issues have led many people to avoid using cars in major cities.  Cycling also doubles as a way to stay in shape, making it appealing to many young urban professionals.  Cool person in technology Marcelo Loureiro has seen how popular biking has become and has founded SpinLister in response to this trend.  SpinLister allows people to rent bicycles online to one another for one-time or prolonged use.  Loureiro wants to make it easy for people to find bicycles while their own is in a repair shop or if they need a ride for a particular situation.  His online platform connects people with extra bicycles for rent with those who need them through the web.  Loureiro’s site can also potentially be useful for anyone considering switching to cycling as a main form of transport, but unsure about taking the final step and purchasing a bike. Users could try out a bike using SpinLister to make a final decision. Anyone who has problems accessing Loureiro’s website to either rent bikes or list their own rides should get help from network serviceRead more »


Oovoo Wants to Give People Better Options for Video Chat

It’s becoming more and more difficult to separate yourself from the pack with a video chatting product when Microsoft’s Skype, Google’s Hangouts, and Apple’s FaceTime provide stiff competition.  However, cool product Oovoo is giving users plenty of extra features that distinguish it from the rest of the pack.  Unlike the competition from major corporations, Oovoo offers customers not just chatting but also video recording and uploading tools.  Any users who want to record video podcasts or post video blogs on social media sites don’t have to use any outside programs when making calls on Oovoo.  People can record video calls directly through Oovoo saving them time and effort.  Given the rise of independent video blogs and media on the web, Oovoo is likely appealing to video bloggers and content creators due to this feature.  This cool product even lets users upload directly to YouTube through the software without even having to open a web browser.  People will have to link their YouTube accounts to Oovoo to take advantage of this feature.  Anyone who has difficulty linking their video account to Oovoo will need to find an online computer support service to help them. Read more »


Chris Muscarella Founded Kitchensurfing to Get Pro Chefs into People’s Homes

Making meals for a large number of people is never easy or even viable for people without strong cooking skills.  Still, using catering services or take-out orders to feed guests at one’s home often seems impersonal and uninteresting.  Cool person Chris Muscarella founded his startup Kitchensurfing to provide people with a third option: bring a professional chef into your home to cook for you and your guests.  Kitchensurfing users can book professional chefs for one-night occasions where they will cook a dinner for your gathering using your kitchen.  Essentially, Muscarella lets people turn their houses into ad hoc restaurants for an evening by letting people hire chefs for their home the same way they would for a larger event at a fancier venue.  Chefs purchase all the food ahead of time when a user books their services and the grocery costs become part of the overall price to the customer.  Users can search for different chefs on Kitchensurfing by filtering for availability, cuisine type, and price range.  Once a user selects the chef they want, Muscarella’s website puts them in direct contact with that chef to work out the details.  Anyone who experiences problems with the website while trying to find a chef should contact tech support for help. Read more »


Cilantro Simplifies Web Presences for Restaurants

Many restaurants invest in large complicated websites, but many owners don’t realize that the time and money spent on these sites doesn’t always translate into value for their business.  For one, many of the complicated websites that restaurants make aren’t mobile ready, leading to problems for customers who access the site on their smartphones or tablets.  Another issue is that many establishments don’t realize that the vast majority of customers only visit their websites for a few key pieces of information. Simplicity is often more useful in a site’s design than complexity that inconveniences users.  Cool product in technology Cilantro aims to help restaurants by providing them a more effective web presence using one-page sites.  Cilantro lets companies design a simple site that provides all the necessary information for their potential customers, such as location, menu and hours, without the extra clutter that creates inconvenience for users.  Cilantro makes sure that all the designs that restaurants can create with their service will work well on tablets and smartphones as well.  Companies that experience trouble with their Cilantro sites on mobile devices should seek a mobile IT support specialist. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending