Computer Support Blog

Fraudulent transactions can cost businesses thousands of dollars a year.  Even with careful prevention methods in place, many companies lose sizeable amounts of money to fraud and chargebacks. However, cool product Signifyd uses all the data a customer leaves online, including social network profiles, past transactions, search history, and geo-tagged location, to get a more accurate account of what charges are potentially fraudulent and which are legitimate.  Consumers leave massive amounts of useful data in their wake as they grow their Internet presence online.  The team behind Signifyd seems to believe that people should use this data for something beyond targeted advertising.  By making positive use of customers’ online presence, Signifyd aims to stop phony charges from getting through, which can save both consumers and businesses significant amounts of cash.    If you’re worried about your own online presence, you should contact an online computer support firm who can help you with your concerns.  Read more »

New startups and growing businesses need all the useful tools they can get when developing new products and projects.  Fortunately, cool person in tech Benjamin Satterfield has created multiple useful products that can assist teams as they work towards deadlines and release dates.  Satterfield is the founder and CEO of both TestFlight and Twiddla. TestFlight is a useful service that streamlines the app beta testing process for software companies.  Twiddla is a collaboration tool that works as a digital whiteboard of sorts where multiple users can connect and use digital highlighting and marking tools to communicate.  Satterfield runs both companies concurrently and both companies have designed products to help project teams and startups do their jobs more efficiently.  TestFlight allows companies to speed up the beta testing process and make it more convenient.  Twiddla allows for better collaboration and communication, even across distances.  In both cases, Satterfield is working to help others in the tech sector. Read more »

The standard phonetic method of teaching children to read, where kids learn the associated sounds with each letter individually before applying that knowledge to “sound out” the words they read on the page, can be a tedious and slow process for many children.  The makers of cool product WriteReader believe there is a better way to help children who are struggling with the phonetic method to learn to read.  WriteReader is an iPad app that engages kids in reading by teaching them to write simultaneously, intertwining the two learning processes more fluidly.  The developers based the app on research specifically done to find ways to decrease the time it takes for children to learn to read.  Researchers found great benefit in students learning to read and write concurrently.  This led the developers of WriteReader to take advantage of mobile and touch technology and create a tablet application that would give kids access to an alternative learning method.  If you have kids and want to download the application but struggle using your tablet, you should know that iPad support is always available.  Read more »

Parents often face a dilemma when it comes to their children’s arts and crafts.  As parents, many want to treasure their child’s work and the memories associated with it.  However, as the artwork piles up, it gets unorganized, lost, or simply starts taking up too much room.  This usually leads to parents boxing all of their kids’ art up and storing it away where no one ever sees it or even throwing it away altogether.  Offir Gutelzon is a cool person in technology who wants to offer parents an alternative solution to this issue.  Gutelzon is the CEO of Keepy, a company that produces an iOS app and cloud solution for parents to store children’s arts and crafts.  With Gutelzon’s app, parents can take pictures of all their kids’ artwork and upload them to his company’s cloud database.  Parents can then access the photos in a digital scrapbook on any iOS device whenever they want.  This allows parents to box up their children’s crafts without worrying about not having easy access to them.   If your smartphone camera doesn’t seem to work when using Keepy, find an iPhone repair company that can provide the proper assistance. Read more »

Most online marketing tools offer businesses an analytics feature to measure the successes and failures of their online strategy.  Many businesses have found that these analytical tools help them visualize their business model and customer base in new ways.  Analytics can also help them gain new insights into their model that they didn’t originally consider.  What if you could apply the same analytics to an enterprise’s offline marketing and get similar insights?  That’s exactly what cool person in technology Cory Capasso is trying to do with his company Nomi.  Nomi claims to offer businesses a vertically integrated solution that provides analytics about their offline marketing in the same way a business receives analytics from online marketing services.  Offline marketing includes sales, promotions, events, in-store signs, end caps, displays and any other form of advertising that doesn’t involve an Internet connection.  Capasso’s company leverages an enterprise’s POS, CRM, and BI systems to gather the appropriate data.  It then uses that data to try to provide you with insightful analytics.  If you’re interested in utilizing an analytics service like Nomi, but you need technical help implementing one, make sure you contact a business IT service before going forward.  Read more »

Budgeting your time to work on learning a new language is difficult.  Keeping up-to-date on vocabulary, studying flash cards, and working on your reading comprehension don’t always fit into a busy schedule when you’re trying to balance work and life.  Cool product Lingua.ly aims to make learning a new language a more convenient option by allowing people to work on their language skills as they browse the Internet.   The theory is sound.  Most people spend massive amounts of time web browsing both at work and in downtime they have at home.  Building the process of language learning into something we already do so often could certainly make it easier to add learning Spanish, French, or Italian to the daily routine.  It may not work for people who need computer support just to handle a web browser properly, but it could break down some barriers to learning a language for most of the connected world.  Read more »

One of the most touted features of Google’s mobile operating system Android is the level of customization that it offers to users.  With the help of many different settings available as well as specialized Android applications, Android users can redesign their phone or tablet’s entire interface.  Cool person in technology Ashvin Dhingra knew that many Android users like himself were passionate about their own customized Android designs.  Dhingra acted on this passion by creating MyColorScreen.com, an online community that lets hobbyist Android customizers share their own design with others.  Users post images of their different Android interface designs and tutorials on how others can create and install them on their own phones.  Dhingra’s website features the most viewed and talked about designs on its main page and runs a blog with tips, guides, and opinions as well.  Dhingra even placed a special section on the site for those who have hacked their iOS devices to customize their home screen as well.  The website claims that its community has uploaded over 49,000 designs so far.  If you want to learn more about Android customization, find an Android tech support provider to help you. Read more »

Influential people such as celebrities, CEOs, former political leaders, and other prominent figures often find that there is a large demand for their time.  People swarm them with fan mail, tweets, e-mails, and other requests for their attention, advice or consideration.  Since this is often overwhelming, people of influence don’t take the time to respond or address these requests for their time in any meaningful way.  Cool tech product Huddlewoo attacks this problem by allowing influential people to advertise their free time and receive offers for personal video chats.  Huddlewoo allows people to charge an hourly rate for their time to keep requests only from those with serious inquiries.  If someone is a particularly famous celebrity, they can even make conversations they have public so others can share the experience as well.  Those who want to connect with influential people via Huddlewoo will need to know how to set up and use a web cam for video chatting.  Those who are inexperienced with video chat should seek an onsite computer support service for assistance to get started with Huddlewoo. Read more »

It is hard to gauge just how hyped the public is for certain products.  Whether it’s in tech or entertainment, advertising and press coverage can often be misleading indicators of how much people anticipate an upcoming product.  Cool person in technology Grant Yim founded HypeJar to garner more accurate ideas about how much the public is looking forward to different product releases.  HypeJar does this by aggregating the opinions of everyday consumers itself for insight.  Yim’s website invites users to vote, comment, and tag upcoming products to share their opinions on them.  HypeJar then takes this data and uses it to measure how much “hype” a product actually has.  In theory, one can gain a more accurate idea of the buzz surrounding a product by seeing what users think on HypeJar, rather than what journalists, critics, or advertisers think in their respective bubbles.  For example, while a tech blog may be hyping an upcoming phone release, users may actually be unexcited by it because it seems confusing and would require smartphone tech support just to complete simple tasks. Read more »

Digital distribution is a growing standard for the release of video content.  It is becoming common for consumers to forgo disc-based media altogether and view all their movies, TV shows, and other videos via web streaming or file downloads.  This market shift has the potential to give filmmakers and artists far more power and control over their own work’s distribution.  Cool product in technology VHX helps to facilitate that shift of power with their digital distribution platform, which erases any middlemen between filmmakers and their audience.  VHX users receive all the tools necessary to create their own customizable website where they can sell and distribute their movie both through streaming and digital downloads.  VHX lets artists distribute their video in multiple formats that are cross-device compatible so they can reach as many customers as possible.  VHX’s avoidance of DRM practices also prevents frustrated consumers from calling remote computer support services because their video won’t play on their device.  Filmmakers who want to give their customers complete flexibility and have a direct channel for selling their product will probably find VHX very useful. Read more »