Computer Support Blog

When one considers Facebook’s origins as a college-exclusive social network, one could say that the college environment is the birthplace of modern social networking and digital life.  Facebook leveraged college’s social scene to make mass communication easier.  What if an entrepreneur leveraged the social nature of college to help students with the real purpose of universities—education?  Entrepreneur and cool person in tech Jack Tai founded OneClass to attempt exactly that.  OneClass is an online resource for post-secondary school students that crowdsources study materials and class notes to form a large database of helpful tools for students.  OneClass sources course notes on a wide variety of subjects from students across North America.  It also stores organized study packets and video tutorials for many of those subjects.  OneClass focuses on offering study material provided by other students rather than formal textbook-style material provided by teachers or institutions.  In theory, this makes a lot of sense, as students would likely understand other students’ way of explaining things.  Anyone who has trouble accessing the notes or videos on OneClass should find remote tech support for help with a solution. Read more »

Startups often hit a snag when trying to find quality beta testers or early adopters to try their young products.  Cool product Erli Bird offers startups their services to help solve this problem.  Erli Bird uses their community of enthusiastic early adopters to give startups a pre-collected group of consumers to try early release and beta versions of their mobile apps and websites.  Erli Bird advertises startups that sign up on the front page of their website for a given period.  Users can sign up to test services and software that they find interesting and then give the startups direct, focused feedback.  This can save the startup time by preventing it from having to go out and look for quality groups of testers.  It can also potentially give startups a large dose of useful feedback for the next iteration of the product.  This process lets new companies find out which parts of their product require tech support to use and which parts work seamlessly.  Erli Bird wants to offer new companies an easier way to get customer feedback early on the product development process so startups can have a chance to optimize products before wide, public release.  Read more »

For many people, an office job, a five-day workweek and a typical urban environment can make for a very satisfying life.  However, cool person in tech Dominic Jackman believes there are many other professionals out there who feel unfulfilled by their current work.  That’s why he founded Escape the City, an organization dedicated to helping professionals leave standard office jobs for more exotic and adventurous opportunities.  Using a wide variety of features such as a job-posting site, an e-mail newsletter, and a social network, Jackman wants to ensure that professionals looking for something different have all the resources needed to find that opportunity.  Escape the City specifically aims to attract jobseekers who are trying to break convention.  For example, a high level IT support professional might use the site to leave a corporate position and head the IT department of a growing non-profit in Africa.  Not every job offered on the site is so exotic.  Many of the opportunities listed on Jackman’s site are merely positions at very young companies, which offer a very different culture for professionals looking to change their scenery.  Read more »

For star athletes in High School, recruitment for college sports can be an intimidating and overwhelming process.   Students often aren’t sure how to get their names or profiles recognized by different athletics departments and coaches.  Finding and contacting coaches can also be exhausting for athletes that have to scour the web for contact information.  BeRecruited is a social network and cool product that tries to make the recruitment process simpler for both student athletes and the programs that recruit them.  The site offers students and coaches the ability to create online profiles and connect through the site.  This keeps all recruiting information centralized and in one place for both students and coaches, which could potentially save everyone involved both time and stress.  Coaches or students who lack extensive experience with social networks will want to contact online tech support to get the proper assistance. Read more »

Anna Lewis left her government job as a policy advisor in 2008 to pursue her personal interest in entering the publishing world.  However, this cool person in technology didn’t take the traditional path and apply for jobs at major book publishers or even small presses.  Instead, she used technology to tackle book publishing from a different angle and launched CompletelyNovel, her first tech startup.  CompletelyNovel provided authors a platform for communication, advice, and self-publishing—all via the web.  Lewis worked on CompletelyNovel with her business partner Oliver Brooks for several years, expanding the site’s features and user base before deciding that what they were doing wasn’t enough.  Lewis apparently wasn’t satisfied with just changing how people publish books with the web, but also how people purchase and read eBooks online.  That’s why she founded ValoBox in 2011, a company that allows users to pay for cloud-based eBooks by chapter or even by page if they so desire.  Those who have ever needed a computer data recovery to retrieve lost eBooks on their hard drive will see the possible benefits of the ValoBox service.  Both of Lewis’s startups leverage the Internet to provide new models for the book industry on both the publishing and consumer sides.  Read more »

It takes an especially well trained ear to be able to hear a song and learn it from scratch on guitar.  While some musicians master this skill over time, others have struggled and wasted countless hours trying to learn new music from nothing more than a recording.  Capo 3 is a cool product that looks to make learning music from a recorded track an easier and more feasible task.  Capo 3, made by SuperMegaUltraGroovy Software, uses digital audio files to create musical notation so users can learn new music more quickly. The program accepts audio files in MP3, M4A, WAV, and AIFF formats.  Once someone uploads a song into Capo 3, it produces musical notation by automatically detecting the chords played in the audio track.  Users can make edits to the automatically detected notation if there is a mistake or if they want to add to what is already present in the recording.  Those who have trouble managing the audio files on their computer should seek a home computer support service for help. Read more »

While companies release newer, more advanced consumer technology all the time with an ever-growing list of features, they make an overwhelmingly large amount of this tech out of plastic or cheap metal.  These cheaper components can lead to shorter lifespans for devices and accessories, no matter how advanced their features.  Cool person in technology Julien Salanave believes there is a better way to create technology products.  That’s why he founded Orée.  He wanted to build computer accessories that forgo the common metal and plastic material for a unique, eco-friendly feel.  Salanave’s company constructs all its products from wood and other natural materials.  This choice certainly distinguishes Orée’s line-up of computer accessories from the competition and makes them stand out among mass-market electronics. Read more »

Everybody likes a little surprise in their day.  At least that sentiment is what the creators of cool technology product Doot are counting on with their location-based smartphone messaging service.  Doot lets users leave messages with their smartphone that tie themselves to specific location.  When one of your friends comes to that same location, their phone notifies them and shows them your message. Your friend gets a surprise message about where they are and hopefully find the surprise interaction fun and whimsical.  Users can post public messages to all of their friends or direct specific messages at particular people.  Doot integrates with Facebook so you can leave messages for all your friends and contacts as soon as you download the app.  If you have had trouble with Facebook connected software before, remote computer support may be able to help you. Read more »

With music services so fragmented, listeners often have to inconveniently sort through many options when they want to share music with others.  If you want to share a song or album with someone, do you use Spotify, iTunes, Google Play, or link them to YouTube?  It becomes even more difficult if you don’t know exactly what services your friends use.  Cool product Herd.fm aims to solve that problem with its mobile app.  Herd.fm keeps a database of songs, of which you can add to at any time through your phone’s music library, and lets you send them to your friends through social networking in a streamlined fashion that eliminates worries about different services.  Herd.fm lets users share their music with one unified system that lets them message their friends directly through text message or through services like Facebook. Recipients receive immediate access to the music via streaming and can even receive “mini-mixes” of multiple songs if the sender so chooses.  If you have trouble receiving text messages, find a phone tech support service to help you. Read more »

Manually aggregating data of any kind is a time consuming and tedious process.  That’s why most marketing professionals aren’t fond of compiling monthly or quarterly analytics reports based on data collected from multiple sources (such as Google Analytics, Facebook, Twitter, etc.).  Using all of the raw data to find insights into a company’s marketing performance can make the job even more complicated and time consuming.  Measureful founder and CEO John Koenig is a cool person in technology who believes he has found a better way to handle the aggregation of analytical data.  Measureful automates the aggregation of your data and compiles it into a marketing report for you.  You simply connect all of your analytics accounts to Measureful’s platform and Koenig’s company collects the data for you.  With Koenig’s service, marketers could potentially save large amounts of time collecting raw data on their own.  If you have problem connecting your disparate analytics accounts to a single service, you will want online computer support to help you find a solution.  Read more »